Cannot log in to GUI and CLI after upgrade to 11.1.4-h7

After the upgrade to 11.1.4-h7 from 11.1.2-h3, we cannot log in using our admin credential on the GUI. We are getting error "Invalid username or password" and "Your login session has expired and you have been logged out for security reasons. Please l

logging and device groups

Hello ,

I have a firewall and i integrated it with Panorama .

However , i only make use of templates in Panorama , so no device groups .

My Panorama is in Panorama mode and i did all the necessary config to enable the firewall to send logs to Pan

PAN-VM OpenStack interface assignments

Hi,

we have come came across the issue that the PAN-VM appliance relies on the PCI topology to assign network interfaces and not the mac address.

This is the a problem, OpenStack the PCI topology is not persistent across reboots (when an instance i

Issue with updating 11.1.2 to 11.2.3

Hi,

We are trying to upgrade from 11.1.2 to 11.2.3, whatever update we try after 11.1.2 we get the error requires content version 8790 or greater and found 8761-8325. 

Please can someone advise what update path we should be taking?

VM Trial

I have been trying for over a week to get a VM trial of NGFW for testing it as a solution. I have submitted my info on the main site several times and not gotten a link to download the image. What do I need to do to get it? I'm not currently a custom

Palo Alto on Oracle Private Cloud

Hello All,

We have a requirement to deploy palo alto vm on oracle private cloud appliance (PCA) but I've searched it on internet that whether it is supported or not, If it is supported then is there any documents available but I can't able to find

Eve-Ng licensing Process for PaloAlto Firewall and Panorama

Hi team,

I need an assistance regarding eve-ng kvm firewall and panorama licensing. I have a trial license but unable to use that... Can anyone help me by sharing the proper document how can be licensing of eve-ng firewall as well as esxi image.

Content and Anti Virus version on FWs below panorama policy requirements

Hello,

           Bootstrap is working on palo alto VMs installed in AWS. The FWs are pointing towards Panorama for everything (config, packages,etc) and do not have internet access. The issue we are running into is that our policy in Panorama for th

App version mismatch.

Hi All,

My Active panorama dashboard shows a "App Version Mismatch" in a HA setup. The active is supposed to download the app version and sync it to the passive.

New App version is downloaded to active panorama but not installed as per scheduled an

VM series Palo Alto VPN License Usage

How Palo Alto calculated the number of tunnels for the licensing purpose? e.g. vm-300 supports 2000 IPSec tunnels. Does it mean I can configure 200 S2S VPN peers? Somewhere I saw that the number of tunnels are counted with the number of proxy IDs but

Palo alto evaluation trial VM credentials not working

I got a Palo alto VM-Series 30-day trial from palo alto. I have installed it in ESXi but am unable to log in using the default credentials admin/admin. 

Low disk space on virtual Palo Alto Firewall VM's

I need to free up some space in the following directories, is this possible?
/opt/plugins/opt/cache/cloudservice
/opt/plugins/etc/pki/tls/certs
/opt/plugins/var/appweb/htdocs/phpincludes
/opt/plugins/var/appweb/htdocs/php-packages
/opt/plugins/var/appweb/

Palo alto VM Series in Azure

Greaating all,

Just quick question, i'm having an issue regarding Palo Vm series in azure, I deploy Firewall in azure environment, create inside and outside interfaces, configure them and create route table and associate corect routes. I also cre