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Check out LIVEcommunity discussions to find answers, get support, and share knowledge related to Palo Alto Networks tools and products.
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Discussions
Check out LIVEcommunity discussions to find answers, get support, and share knowledge related to Palo Alto Networks tools and products.

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General Topics

Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

24261 Posts

Custom Signatures

The Custom Signatures discussion is a resource for security professionals to discuss the creation process of custom signatures in their PAN-OS appliance.

175 Posts

VirusTotal

Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.

775 Posts

Network Security

Post questions, provide answers, share best practices, and connect with peers and experts in this area dedicated to all things Network Security.

5687 Posts

Cloud Delivered Security Services

Post questions, provide answers, share best practices, and connect with peers and experts in this area dedicated to Palo Alto Networks’ Cloud Delivered Security Services.

643 Posts

Secure Access Service Edge

Post questions, provide answers, share best practices, and connect with peers and experts in this area dedicated to Prisma Access and Prisma SD-WAN.

543 Posts

Cloud Native Application Protection

Post questions, provide answers, share best practices, and connect with peers and experts in this area dedicated to Prisma Cloud and Cloud Identity Engine discussions.

470 Posts

Security Operations

Post questions, provide answers, share best practices, and connect with peers and experts in this area dedicated to Cortex XDR, XSOAR, and Xpanse discussions.

3917 Posts

Activity in Discussions

PA-415-5G not working with fresh T-Mobile SIM

Hello yall!I am currently having trouble getting my PA-415-5G working with a new T-Mobile sim. I have the "Bus Int Unl Elig BYOD" plan. I see that the firewall can recognize the sim card, but it gets stuck on the: Registration State : SearchingActivation State : DeactivatedPS State : DetachedProvider : NoneTechnology : None This is also a br...

Prisma Access CIE and User-ID mapping not working for groups

Hi, all, thanks in advance for any help about an issue we are facing with User-ID agent on on-prem and EntraID with CIE integration.Let me explain our topology a bit deeper: On the one hand, we have a Remote Network with some Windows servers without GP or Prisma Access agent. We use User-ID agent for username-to-IP mapping. This is sent to loc...

Assets -> Network configuration

Hi everyone, Does anyone know if the ‘range names' created in the network configuration of the assets option can be seen in the assets information, or somewhere else, of the issues or cases? Thanks in advance. Regards, J.Risquez

GloablProtect + Explicit Proxy blocks WSL traffic.

Hello everyone, We’re facing an issue with WSL2 where traffic from WSL is unable to route to Prisma when GlobalProtect (GP) is running on the host Windows machine with an explicit proxy. Environment / SetupGlobalProtect enabled with Explicit ProxyProxy PAC listening on 127.0.0.1:9999WSL2 traffic appears to use the Windows Hyper-V loopback inte...

Name: Virus/Win32.WGeneric.esxxcl Unique Threat ID: 752597582

Name: Virus/Win32.WGeneric.esxxcl Unique Threat ID: 752597582 Create Time: 2025-11-25 08:01:27 (UTC) Status: active In Current Release: Yes Last Release: 5426 (2026-01-08 UTC) First Release: 5383 (2025-11-26 UTC)f9b8df8703b2651ce97c11692dd5c722e621ac5e11a148993af317018189c8c5 We received a palo alto alert like this: The specified threat cannot b...

bgrsmn by L0 Member
  • 205 Views
  • 1 replies
  • 0 Likes

Resolved! Query for Datasource and related cases

Hi. I try to create report for different datasource which create Cases or issues. i got error > Aggregation by original_tags field of type array is unsupported. when i try to use COMP with original_tags Here is example what i try to do > | filter (`resolution_status` in (RESOLVED_FALSE_POSITIVE, RESOLVED_TRUE_POSITIVE)) //| filter (`res...

T.Nurmi by L1 Bithead
  • 546 Views
  • 1 replies
  • 0 Likes

Enquiry on SSL VPN Web Mode for Remote Users

Hi All, Would like to enquire if upcoming there will be a feature release or route map on SSL VPN web mode for remote users. The use case is as such: Users to connect and login to GlobalProtect Client from their endpoint After successful connection established, users to access web portal to access configured the web portal for SFTP related ...

AI for FW management

Hey Guys, We are using PA firewalls in our DCs. A lot of focus in our organisation (like everywhere) is on use of AI. So I was wondering how are you guys leveraging AI in Firewall Management? Are you using it for any policy cleanup, shadow rules identification or simply automating firewall configuration push? There are a lot of examples that AI...

PAFWNoob by L1 Bithead
  • 327 Views
  • 1 replies
  • 0 Likes

False Positive - MecaNet.exe

FileHash: d80aa6abc728eb367d55509003a9c1c521934a83eb04de0de7f1f3dd3c40c3c3Link to VirusTotal report:https://www.virustotal.com/gui/file/d80aa6abc728eb367d55509003a9c1c521934a83eb04de0de7f1f3dd3c40c3c3VirusTotal Detection: Generic.ml

carlos by L0 Member
  • 134 Views
  • 0 replies
  • 0 Likes

Resolved! Request for VPN Capability Enhancement on Palo Alto Networks Firewalls

We respectfully request the addition and native support of Layer 2 and Layer 3 VPN technologies, specifically OpenVPN, SoftEther VPN, and WireGuard VPN, including both server and client functionalities, across all Palo Alto Networks Next-Generation Firewall platforms.The availability of these VPN solutions would significantly improve secure conn...

Resolved! Palo Alto Networks PA- 450 Next‑Generation Firewall to maintain uninterrupted BSNL SIP trunk services in the event of a primary internet link failure.

Please provide comprehensive and step‑by‑step instructions for configuring a Palo Alto Networks PA- 450 Next‑Generation Firewall to maintain uninterrupted BSNL SIP trunk services in the event of a primary internet link failure. The BSNL SIP Trunk Server which is on cloud having a static IP of 117.198.215.109 & BSNL SIP trunk is presently bou...