New! Added more details to content updates!

by 8 hours ago - last edited 2 hours ago (13 Views)

Starting with content update 744, we now show more details! Click to read more!


LiveWeek 20 Oct 2017

by Friday - last edited Saturday (352 Views)

Seek and ye shall find. Hear ye, hear ye, Traps 4.1.1 arrives! Build your skills with AWS and Azure: Leverage action-oriented log forwarding in Azure. Update your cloud formation deployment without relaunching your cloud. How to view lambda function logs in AWS. Certification festival (cert fest) in Santa Clara next month! 252,932 views of over 100 intriguing videos captivating 3347 subscribers on YouTube. Plus Twitter. Join us.


Hear ye hear ye, Traps 4.1.1 has been announced. If you use Traps 4.1, then you will want to read all about the new fixes that have been included. Click to read more.



Can't find what you're looking for?

by Thursday - last edited Thursday (292 Views)

Here is some helpful information to help you find the documents that may have the information you need more easily!

Your opportunity to take the new PCNSE exam at our headquarters in Santa Clara!


LiveWeek 13 Oct 2017

by a week ago - last edited Tuesday (969 Views)

NEW command-and-control URL filtering category -- ready, Freddy? Protect ICS and SCADA networks with PAN-OS 8.0. What's your favorite firewall feature? Best practices for deploying content updates. Tech docs with 19 customer apps that use Aperture to address risks! Protect yourself against FreeMilk this National Cyber Security Awareness Month! What are 3296 happy subscribers watching on our YouTube channel? Follow us on Twitter, too!


Come meet the Live Community team at the Spark User Summit Frankfurt

by a week ago - last edited a week ago (812 Views)

Fuel is organizing another Spark User Summit: an opportunity to hear exclusive updates and network with peers, partners and Palo Alto Networks employees, including members of the Live Community team!


Fuel up with other users! Join a local user group!

by Community Manager 2 weeks ago - last edited a week ago by (741 Views)

Life is busy and it is very good to have a powerful online resource but sometimes, the opportunity to meet up and connect face-to-face with other users is one to seize. 


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I had the opportunity to attend the Fuel user group meeting in San Francisco Thursday September 28 and it was worth it - insightful, allowing for connection with Palo Alto Networks local team members and users.


See what we talked about and see how meeting other users and community members face-to-face can benefit you, too!




Superior protection with PAN-OS 8.0!

by 2 weeks ago - last edited 2 weeks ago (1,274 Views)

Interesting use cases related to using your Palo Alto Networks next-generation firewall to secure your network even further! Find out about features you might not even know about! 


Craziest NGFW deployment with tips to share

by 2 weeks ago - last edited a week ago (1,925 Views)

Our summer question asked where is the craziest place you've ever had to deploy the Palo Alto Networks Next-Generation Firewall. We loved globetrotting with you, and we laughed along the way.


LiveWeek 6 Oct 2017

by 2 weeks ago - last edited 2 weeks ago (1,183 Views)

We welcome your feedback on the new Customer Support Portal (CSP), case creation wizard, and other changes to ease navigation and help you along your way. Intro to SAML as you've never experienced before! A thumbs up keeps our technical marketing engineer writing. Flow basic log elements, Transum with Wireshark, and using App-ID with Skype. An insider's view of Palo Alto Networks engineers. Making diversity a priority. YouTube and Twitter. All here in your Live Community.


Intro to SAML

by 3 weeks ago - last edited Tuesday by (1,520 Views)

Authentication protocols like LDAP, Kerberos and RADIUS have been around since before the dot-com bubble. But there's a not-so-new kid in town, and it's called SAML. Great! But how does it work?


New Case Management page in Support Portal

by 3 weeks ago - last edited 3 weeks ago (977 Views)

Just in case you are not aware, there are going to be some changes in the Customer Support Portal (CSP) taking place soon. Read all about the new Case Management page here.




LiveWeek 29 Sep 2017

by 3 weeks ago - last edited 3 weeks ago (1,571 Views)

Customer support changes coming your way: home page, portal, wizard, and where's my profile and log-in? Read all about it before the October change. New URL filtering category refines malware.  GlobalProtect cloud service and more, like activating and installing logging, and changes in macOS affecting GlobalProtect connections. Pan(w)achrome makes life easier--our video shows how. Big up for ransomware prevention. Create a firewall using Azure PowerShell. Transum with WireShark. Reaper turns 500!


If you plan on using iOS 11 or macOS X 10.13 to connect with GlobalProtect, then you will want to know about this, as it could save some headaches.



New URL Filtering category - Command-and-Control (C2)

by neg273 4 weeks ago - last edited 3 weeks ago by (2,835 Views)

A new category in URL filtering, command-and-control, helps break out specifics from the malware category. Get ready for the debut of this new category coming soon. In the interim, we entertain your questions.



Ransomware: Upping the Ante

by 4 weeks ago - last edited 4 weeks ago by (2,162 Views)

Attackers have traditionally profited by stealing identities or credit card numbers, then selling them on underground markets. Now cyber attackers are on the hunt for new ways to make a profit. Don't let them profit at your expense.


GlobalProtect Cloud Service Announcement

by 4 weeks ago - last edited 4 weeks ago (1,287 Views)

Have you heard about GlobalProtect Cloud Service yet? If not, then this is the best place to learn all about this great new service from Palo Alto Networks.



LiveWeek 22 Sep 2017

by a month ago - last edited 3 weeks ago (1,973 Views)

New capabilities in Traps 4.1 monitor ransomware behavior and upon detection, shut down an attack and block new exploit techniques. Palo Alto Networks has created applications to identify Tor connections and block Tor application traffic on your network. Malware vs exploits --the differences between the two attack vectors to an endpoint and how each attack, if successful, is used to compromise an endpoint. Visit our YouTube channel for this and other points of clarification. Follow us on Twitter. Learn, share, and connect in the Live Community.


Get more GUI functionality using Pan(w)achrome!

by on ‎09-21-2017 02:53 AM - last edited 2 weeks ago (4,508 Views)

Pan(w)achrome is a free Google Chrome extension developed to provide some CLI based commands through the GUI.



Traps 4.1 - Expanded protection against ransomware

by ‎09-20-2017 12:02 PM - edited ‎09-20-2017 12:07 PM (1,895 Views)

Traps 4.1. continues to develop our innovative, multi-method prevention approach to endpoint security with a specific focus on preventing ransomware.


LiveWeek 15 Sep 2017

by ‎09-15-2017 01:37 PM - edited ‎09-18-2017 03:15 PM (2,347 Views)

That guy in finance again -- got a report due today but didn't update his records after using some contractor's custom app 3 weeks ago and this is somehow your problem?!  Yes, and we help you solve it! The Children’s Internet Protection Act (CIPA), a US federal law, addresses internet safety in schools and libraries. As most search engines can serve up content encrypted over SSL, enforcing CIPA becomes even more challenging, and Palo Alto Networks steps up. 


Searching through logs, where do I start?

by on ‎09-11-2017 05:45 AM - last edited 2 weeks ago (4,180 Views)

You have hundreds of millions of bytes worth of logfiles, but how can you find that single instance where Greg from finance used some contractor's custom application to connect to his database machine in the DMZ three weeks ago and failed to update his records, and now he has a report due today and you need to fix his connection ASAP?


LiveWeek 8 Sep 2017

by ‎09-08-2017 12:48 PM - edited ‎09-08-2017 03:13 PM (2,689 Views)

Virtual systems (VSYS) and how and why to configure them --  gotcha covered on the gotchas, too! Tom hums friendly commercial music for Applipedia on our 'submit an application' page. A blast from the past on configuring DNS sinkhole -- our popular video shows how. Join 3024 YouTube subscribers and others on 222,407 views of our 100+ videos! Follow us on Twitter -- we're out there!


Configure resources per VSYS!

by ‎08-30-2017 06:45 AM - edited ‎09-12-2017 01:58 PM (3,158 Views)

Multiple firewall instances within a single physical Palo Alto Networks firewall.  Be careful that a single VSYS doesn't consume all the device's resources!


LiveWeek 25 Aug 2017

by ‎08-25-2017 09:36 PM - edited ‎08-25-2017 09:42 PM (3,902 Views)

The Panorama configuration log offers a gold mine of information, but first you have to find it! Virtualization -- the basics start here with our support engineer's blog, contrasting public and private cloud, while keeping you and your manager quite happy -- all the way to the bank! Live Community on YouTube and Twitter -- we're out there! Keep the comments, questions, answers and kudos coming!


Virtualization -- what the heck is it?

by on ‎08-22-2017 10:39 AM - last edited on ‎09-16-2017 03:32 AM by (6,630 Views)

Our support engineer and virtualization specialist, Sean McLean, does an excellent job introducing virtualization in a way that's informative, easy to read, fun, and doesn't make you want to shoot yourself in the face. 


Panorama configuration log, anyone?

by ‎08-21-2017 06:08 AM - edited ‎08-22-2017 09:25 AM (6,322 Views)

This log displays an entry for each configuration change and is a goldmine of information.  Can't find it? Check out, in this article, why this might be the case.


LiveWeek 18 Aug 2017

by ‎08-18-2017 11:15 AM - edited ‎08-18-2017 11:17 AM (3,575 Views)

Aperture goes MFA on Thursday, 24 August. Tech Docs shows how to secure the data center and defend the citadel while safely perusing release notes for Traps 4.3.0 and PAN-OS 8.0.4. Our YouTube channel grows by hops, leaps, and bounds from viewers like you. Check it out and let us hear from you. Direct your questions to the Live Community discussion forum where the informative exchange helps others, too. Don't have a Live Community account yet? It's simple and free to register with just your name, email address, and country. Sign up and start engaging today! 


Multi-Factor Authentication (MFA) for Aperture

by on ‎08-17-2017 04:21 PM - last edited on ‎08-18-2017 02:06 AM by (3,119 Views)

To further strengthen your security posture, Aperture will support multi-factor authentication (MFA) for all administrator log-ins starting Thursday, August 24, 2017 at 11:00 p.m. Pacific Time. You will then be able to add an additional layer of security by enabling MFA for all administrators.


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