Discussions
Check out LIVEcommunity discussions to find answers, get support, and share knowledge related to Palo Alto Networks tools and products.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Discussions
Check out LIVEcommunity discussions to find answers, get support, and share knowledge related to Palo Alto Networks tools and products.

Browse the Community

General Topics

Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

24463 Posts

Custom Signatures

The Custom Signatures discussion is a resource for security professionals to discuss the creation process of custom signatures in their PAN-OS appliance.

176 Posts

VirusTotal

Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.

809 Posts

Network Security

Post questions, provide answers, share best practices, and connect with peers and experts in this area dedicated to all things Network Security.

5025 Posts

Cloud Delivered Security Services

Post questions, provide answers, share best practices, and connect with peers and experts in this area dedicated to Palo Alto Networks’ Cloud Delivered Security Services.

660 Posts

Secure Access Service Edge

Post questions, provide answers, share best practices, and connect with peers and experts in this area dedicated to Prisma Access and Prisma SD-WAN.

584 Posts

Security Operations

Post questions, provide answers, share best practices, and connect with peers and experts in this area dedicated to Cortex XDR, XSOAR, and Xpanse discussions.

4647 Posts

Activity in Discussions

Github EDLs missing IPs?

Hi everyone, we've been using the Palo Alto managed GitHub EDL to allow access to GitHub and recently noticed some connections being blocked because the destination IPs aren't covered by the EDL. For example, we see successful connections to addresses like 140.82.121.x that are allowed from the EDL, but also connections to 20.250.119.67 and ...

Does the firewall need to have Panorama IPs in its permitted IP list for MGMT interface?

Does the firewall need to have Panorama IPs in its permitted IP list for MGMT interface? I tested and it seems I only need Panorama to allow FW IP. But from the article below for MGMT interface profile it mentions adding Panorama IP is required. https://live.paloaltonetworks.com/t5/general-articles/why-it-s-essential-to-secure-your-m...

nahiar by • L1 Bithead
  • 96 Views
  • 4 replies
  • 0 Likes

Palo Alto 1420 - Invalid username or password.

Dear all, We have face an issue recently with our Palo Alto HA pair. When we try to login with our 3 different admin accounts using web gui, ssh, and even consoel. it shows the same Invalid username or password I am more than sure that we have not changed the password at all. The only recent change we have implemented was the CIS Device H...

VM-Series License Renewal Display Behavior

Attention: Global TPM TeamHello Team, Could you help clarify the expected behavior of VM-Series license renewal and license expiration date display? Environment:- Product: VM-Series- PAN-OS: 11.1 Example: Current license:- Date Issued: Nov 14, 2025- Date Expires: Nov 14, 2026 Renewal license:- Contract period: Nov 15, 2026 - Nov 14, 2027 Our u...

Clarification on Strata Logging Service and eDLP Log Forwarding

Hi Team, We are an MSSP and have received a request to support eDLP. Since we do not have access to these devices/services in our environment, we primarily rely on the available documentation to understand and support them. I have a few questions regarding how Strata Logging Service (SLS) works. We currently support Prisma Access using SLS. Wh...

A month-Old Issues Triggering a Case Now

Hello Community, We have identified several cases where the associated issues are showing dates from August. Has anyone encountered similar behavior? Could you please share your insights on the possible cause of this scenario.

S.Edwin by • L0 Member
  • 116 Views
  • 0 replies
  • 0 Likes

12.1 Base update not available

Hi all, I have a new PA-440, I've registered it and applied all the licensing. I've been updating the software on it but noticed there is no 12.1 base to go to so I'm not able to install 12.1.7-h3. Is there a reason for this, or something I'm missing? I'm currently on 11.2.10-h14. Base releases is checked on the bottom, and I've done a check now...

DopedWafer_0-1790785110606.png

Help with file blocking security profiles

Hello everyone, Let me say I am new to the live community, I am trying to figure out if possible to Block file downloads using the "File download" security profile. I enabled it added it to my in to out policy and it still downloaded the files. After doing some more research I found out that the "Allow HTTP partial response" is enable it w...

VPN Issues with SAP

I got intermitent connection affecting production PA-5220 VERSION 11.1.13 . Global protect 6.2.8-1045 troubleshooting : The VPN tunnel temporarily disconnected and routing entries associated with the tunnel were removed. The GlobalProtect client subsequently recreated and reconfigured the virtual adapter. A new IP address assignment was re...

F.Pinar by • L3 Networker
  • 139 Views
  • 1 replies
  • 0 Likes

How to build SCM Managed NGFW with no management internet access

I am trying to deploy a Palo Alto VM-Series firewall and manage it with Strata Cloud Manager (SCM). The challenge is that I only have a single internet-connected port available in my cloud environment, while the management interface has no internet access. Ideally, I would like to keep the management interface private so that I can manage the fi...

Failed Connection

Is anyone else seeing "Failed Connections" fire on iphlpsvc after [an agent/content update / IPv6 GPO change]? Did a specific content version introduce it? What's the recommended tuning approach here — an alert exclusion/exception scoped to iphlpsvc, or addressing the underlying network/IPv6 config so the failures stop?

I am facing an issue during the upgrade Panorama (PANOS 11.1.4-h7) to PANOS 12.1.7

I am facing an issue during the upgrade Panorama-VM (PANOS 11.1.4-h7) to PANOS 12.1.7, After uploaded PANOS version 11.2.10 base version able to upgrade successfully to PANOS 11.2.10-h13. After that when try to upgrade to PANOS 12.1.7 and uploaded images it gives an error "Failed to load image into software manager" If anyone faced this issue...

Gourab_H by • L1 Bithead
  • 136 Views
  • 2 replies
  • 0 Likes

the Maintenance support for Palo Alto Networks hardware components

In Japan, the maintenance support SKUs for the PAN-PWR-450W-AC (spare 450W power supply for PA-3400, PA-1400, ION 5200, and ION 9200) and the PAN-SFP-PLUS-SR (SFP+ form factor, SR 10Gb optical transceiver, 300m short reach, OM3 MMF, duplex LC, IEEE 802.3ae 10GBASE-SR compliant) are ZAPA-PWR-450W-AC-BS1 and ZAPA-SFP-P-SR-BS1, respectively.However...