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Check out LIVEcommunity discussions to find answers, get support, and share knowledge related to Palo Alto Networks tools and products.
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Discussions
Check out LIVEcommunity discussions to find answers, get support, and share knowledge related to Palo Alto Networks tools and products.

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General Topics

Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

24247 Posts

Custom Signatures

The Custom Signatures discussion is a resource for security professionals to discuss the creation process of custom signatures in their PAN-OS appliance.

175 Posts

VirusTotal

Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.

771 Posts

Network Security

Post questions, provide answers, share best practices, and connect with peers and experts in this area dedicated to all things Network Security.

5665 Posts

Cloud Delivered Security Services

Post questions, provide answers, share best practices, and connect with peers and experts in this area dedicated to Palo Alto Networks’ Cloud Delivered Security Services.

641 Posts

Secure Access Service Edge

Post questions, provide answers, share best practices, and connect with peers and experts in this area dedicated to Prisma Access and Prisma SD-WAN.

542 Posts

Cloud Native Application Protection

Post questions, provide answers, share best practices, and connect with peers and experts in this area dedicated to Prisma Cloud and Cloud Identity Engine discussions.

470 Posts

Security Operations

Post questions, provide answers, share best practices, and connect with peers and experts in this area dedicated to Cortex XDR, XSOAR, and Xpanse discussions.

3897 Posts

Activity in Discussions

Activate ECMP without trafic disruption

Hello, I wouldlike to enable ECMP on one HA pair. I read that the process will restart and can lead to trafic disuptions. I was wondering if i could do the following in order to avoid disruptions : Disable config sync. Doing the modification on my passive firewall. Wait that the process restart etc. Force HA failover on the standby member with...

Cortex XDR – Unable to Assign Read/Write Permissions for Mobile Device (Detected as CD-ROM) in Permanent Exceptions

I am working on a Cortex XDR Device Control configuration and I need to allow a specific mobile device only for file transfer from the endpoint to the device, but I do not want to allow any data transfer from the mobile device back to the endpoint. However, I noticed that the device is detected as a CD-ROM device type in Cortex XDR (1.ss). When ...

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licence

Hi.My license expires today.I got a new one, but it's for one month, not a year. Why wasn't my license renewed for a year?

How to Take a Snapshot of PanoramaVM

We are considering using snapshots as a method for restoring Panorama VMs running on Azure. Is it necessary to stop the Panorama VM when taking a snapshot? Referring to the following knowledge base article, it appears that restoration via snapshots is not recommended in the first place. https://knowledgebase.paloaltonetworks.com/KCSArticleDeta...

YUMAKI by L0 Member
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How to create a support case without a TCF file

Hi all, dont know if the right board. I'm trying to lodge a case with PAN support, but they are wanting a TCF file. The problem is that the device in question is in a broken state. We took the device out of the box, attempted to disable ZTP; the device rebooted, and never finished "rebooting". It got stuck in a boot loop, and eventually corrupte...

Problem with downloading PAN OS

Hi everyone, I’m currently having trouble downloading PAN-OS from the Palo Alto Networks website. In about 2–3 months, I’ll be starting a role as a Network Administrator in a small company where Palo Alto firewalls are already in use. To prepare myself properly, I want to build a virtual lab and practice in advance — configuring interfaces, zone...

False Positive - Compresso.exe

FileHash: 40492666ce1ec89434b08bafb2db256b1e84887453c593597707a8adcc42e4f8Link to VirusTotal report:https://www.virustotal.com/gui/file/da7e3524a2b26f47bdc221c4c9197c6a6fdda636fd93b398689900126ad38627VirusTotal Detection: Generic.mlZip password: infected Thank you.

SilverFort compatibility with Panorama VM-Series

Hi All, PAN-OS10.2.13-h5 SilverFort compatibility with Panorama VM-Series.When Panorama administrator login via LDAP authentication profile is tied to Silverfort, there seems to be an issue with access.After removing Silverfort authentication seems to be ok, please advise if there are any compatibility issues known for these 2 devices. Kin...

New articles about how to create signatures without or with AI (ChatGPT/OpenAI)

Hey everyone, Here are my articles about creating Palo Alto signatures that anyone in the community could find useful: How to Write Palo Alto Networks Custom Vulnerability and Application Signatures with Examples LIVEcommunity - Rate-Limiting File Uploads with Palo Alto Networks Custom Signatures - LIVEcommunity - 1239571 LIVEcommunity -...

Chatgpt enteprise login only

How are people policing logins to Chatgpt for enterprise only logins?https://help.zscaler.com/zia/adding-tenant-profilesZscaler does it. Palo does it for microsoft.....How are people doing this with decryption and Palos native app id, NOT the ACE subscription?Is this possible?

Sec101 by L4 Transporter
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Excel downloads being blocked

In the last couple of days we've been getting reports from multiple users that they are being blocked from downloading .xlsx files from a cloud service. I can see that there are multiple entries in the Data Filtering log for each file, and then final one is showing a Threat ID of BIN file and being denied. Anyone seen anything similar?

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Security Policy with Destination Criteria

We have created Security Policy with following criteria Source: User Destination Address : Any, URL Category: Worldwide URL, Tenant Restriction: Dropbox, Application: Any, Service: Application Default, and Action: Allow In This Scenario Any Traffic, Worldwide URL and Dropbox will be allowed or how it is?

Resolved! WTH is process 'touch' and hwy is it showing zombie?

Running show system resources, I see multiple instances of a process called 'touch' showing in a zombie state. I haven't been able to find anything about this process or what it does. Does anyone have any information on this? bmax@fw-ab-a(active)> show system resources top - 10:19:01 up 289 days, 14:35, 1 user, load average: 1.08, 0.84, 0....

bmcn678 by L0 Member
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Resolved! Which AWS Instance Type Meets VM-300 Requirements? Documentation Seems Inconsistent

I’m confused because there seems to be a contradiction in the documentation regarding the choice of AWS instance type for deploying a VM-300 using NGFW Software Credits.Could you clarify which AWS instance type meets the requirements for running VM-300? ■VM-Series Performance & Capacity on Public Clouds – VM-Series on Amazon Web Services Per...