Anydesk issue.

Anydesk issue.

Hi everyone!
I have some issues with anydesk application. It has ssl issue because of decryption, I think.

I've added *.anydesk.com ind 'SSL decryption exclusion', but it didn't worked.

Maybe some of you have faced such kind of issue?

Thanks in advance!

anydesk.jpg

L6 Presenter

Re: Anydesk issue.

Sorry never used it but your url *.anydesk.com will only cover www.anydesk.com or uk.anydesk.com.

 

try adding both...

 

*.anydesk.com and anydesk.com

Re: Anydesk issue.

Nope, it didn't help. Thank you.

L6 Presenter

Re: Anydesk issue.

Ok so turn off decrypt for your ip address and check the urls its using. It may be also .en.com or any other url that you are not aware of. 

 

See if it recocnised as an app.

 

 

Re: Anydesk issue.

Hi!
I made as you adviced, but this didn't work also.

anydesk.jpg

L1 Bithead

Re: Anydesk issue.

Hi all

 

I'm having the same issue. Did anyone resolve it?

To get it to work i have to stop decryption for everyting.

L7 Applicator

Re: Anydesk issue.

@Pollux,

Build out a 'No-Decrypt' decryption policy with a custom URL. In that custom URL category include the Anydesk URLs as you're seeing in the logs. The traffic would then not be decrypted by the firewall and everything should function correctly. 

L1 Bithead

Re: Anydesk issue.

Thanks. Tried that with no result.

 

*.anydesk.com/*

*.net.anydesk.com/

and any possible compination. 

L7 Applicator

Re: Anydesk issue.

@Pollux,

Is that the URL that the firewall is actually recording though. Don't trust what you're seeing in your browser, look at what the firewall is recording in the URL Filtering logs with a test policy where all the categories are set to 'alert'. 

Re: Anydesk issue.

I tried may combinations, which were logged in URL filtering, but nothing worked.

So I just added private-ip-address to no-decrypt policy.

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