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Cortex XDR Discussions
Cortex XDR allows you to rapidly detect and respond to threats across your networks, endpoints, and clouds. It assists SOC analysts by allowing them to view ALL the alerts from all PANW products in one place, telling the full story of what actually happened in seconds and allows seamless response.
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Cortex XDR Discussions
Cortex XDR allows you to rapidly detect and respond to threats across your networks, endpoints, and clouds. It assists SOC analysts by allowing them to view ALL the alerts from all PANW products in one place, telling the full story of what actually happened in seconds and allows seamless response.
About Cortex XDR Discussions

Cortex XDR allows you to rapidly detect and respond to threats across your networks, endpoints, and clouds. It assists SOC analysts by allowing them to view ALL the alerts from all PANW products in one place, telling the full story of what actually happened in seconds and allows seamless response.

Please note: All postings in LIVEcommunity are visible to other users; please keep your network secure by refraining from posting live IP address’s or domain names here. Contact your Customer Success team for network-specific questions.

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Welcome to the Cortex XDR Discussions!

To make this forum valuable and enjoyable for everyone, please review the following guidelines before participating: Rules and Best Practices Be Respectful: Treat fellow community members with professionalism and courtesy. Constructive discussions are encouraged; disrespectful or inflammatory comments are not. Stay On-Topic: This board is d...

JayGolf by • Community Team Member
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Resolved! Sending USB Alerts via syslog (Cortex XDR)

Hello, We have received a request asking whether it is possible for administrators to receive alert emails whenever a USB device is connected to any endpoints.(*Currently, the USB policy in Exploit – Device Configuration is set to Read Only.) (* I think the adminster wants to get the log [Inventory-Device Control Violations]) We attempted to c...

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Resolved! Cortex XDR Tenant Auto-Upgrade 3.17 → 5.0: UI mixed theme, AI pages stuck loading, Marketplace/Playbook Catalog empty + ingestion quota warning

I tried to open a Support case, but none of the available issue categories allowed me to create a case and I was redirected to Live Community for assistance. I’m posting here to get guidance on the likely root cause and recommended next steps. After an automated upgrade from 3.x to 5.0, multiple UI and feature issues appeared. Pages look like ...

Resolved! Microsoft Photos.exe

Hi, Does anyone experience receiving alerts from photos.exe due to "Suspicious File Modification" and the Module is "Anti-Ransomware Protection" even the program is legitimate?Other factors I'm seeing is due to possibly outdated version of the said program. *See attached reference photo*I'm hoping from anyone's advice from other members with the...

J.Indoc by • L0 Member
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  • 2 replies
  • 0 Likes

Request for Query to Retrieve Endpoint Security Details.

Hi Team, I would like to create a query that provides the following information for endpoint security events: Severity Artifact type (e.g., executable files or other relevant artifacts) Endpoint name IP address Windows OS version Action taken (e.g., Block or Alert) Cortex Agent versionTimeframe: I will be set manually Cortex XDR ...

Cortex XDR Device Control Violation Alerts

Hi All, We enabled device configurations to block external devices connecting to endpoints in the organization and its work fine. In the Cortex XDR console, I can see the device control violations. We want to create alerts to detect the Device Control Violation based on a BIOC rule, as this is the only available option. I tried several...

Brew package manager for MacOS

We utilise Brew for package manager for our Mac in our organisation and we have over 100+ engineers using it to manage their operating environment. Cortex doesnt pick up any of the applications installed via brew or any of the vulnerabilities associated with them and only detects anything once its in a running state. This seems like a very basic...

Vulnerability assessment report

Hello, In viewing this report I've noticed its still flagging servers that have been patched already and wondering how often that checks against all endpoints? I can go on a server and its not showing any updates needed and then look in the report and its in there showing it needs 68 updates which all come from a cumulative update (windows) but ...

Notepad++ block specific hash version

Guys, Does anyone know if it is possible to block the hashes associated with older versions of Notepad++? My goal is to allow only Notepad++ version 8.9.1 to be executed, and to block the installation and execution of all other versions.

tlmarques by • L4 Transporter
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  • 3 replies
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API for exceptions?

Hi,looking for API for adding exceptions, is it exists ?I'd like to add programmatically exceptions which are done by UI > Settings > Exception Configuration > Legacy Agent Exceptions > Add Rule

ITApps by • L1 Bithead
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Correct Way to Add Cortex Exclusions

Often, we get requests from application admins and their vendors to exclude an application or folder from the anti-virus or security software. In the past, we have entered these requests into the Allow List of the related Malware Profile (which has been migrated to Legacy Exclusions now). I am not sure if this is the correct way to enter an excl...

Cortex XDR | Azure AD Single Sign On Unauthorized. Unauthorized - 4010507

Hello all, I am trying to setup SSO on my XDR tenant but I am getting the following message when login inUnauthorized. Unauthorized - 4010507 In the console "Management Audit Logs" i see the below logs: Custom Idp Saml User Invalid Error | invalid user: email address missing or misconfigured, please verify SAML attributes mapping I followed th...

Resolved! Push Cortex XDR datasets/logs to dedicated syslog server

Hi everyone,I’m looking for some guidance on whether it’s possible to forward Cortex datasets to a dedicated syslog server for long‑term retention. Has anyone successfully done this, or is there a recommended method?I’m also considering using Microsoft Sentinel as a destination, but I’m not sure if all Cortex datasets can be pushed there.Any ins...

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