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06-18-2023 09:54 AM
I have been facing an issue with my script that downloads feeds from the provided URLs. The script was previously working fine without any changes, but recently I have been unable to download any feeds using the script. The issue has persisted for the past four days, and I have tried various troubleshooting steps to resolve it.
Script Execution: I have ensured that the script is executed correctly with the necessary dependencies installed. There have been no modifications made to the script recently, and it was previously functioning as expected.
API Response Codes: Upon analyzing the logs generated by the script, I noticed that the API requests return a status code of 406 (Not Acceptable) for each request. This suggests that there might be an issue with the response from the API server.
Contacted Support: I have contacted the support team and raised a ticket to investigate the issue. I provided them with the details of the problem, including the script, API URLs, and the troubleshooting steps I have taken so far.
I would greatly appreciate any assistance or insights from the community members who might have encountered a similar issue or have suggestions on how to resolve it. If you require any further information or code snippets, please let me know.
06-23-2023 07:55 AM
Hi,
It could be an issue with the end server you are requesting the information from, but you definitely went the right way about it by opening a ticket with support. I'd make sure the end server is viable from other APIs and also wait to see what support suggests.
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