Nominated Discussion: Unable to Change Hardware UDP Session Offloading Setting

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This Nominated Discussion Article is based on the post "Unable to change hardware udp session offloading setting as false" by @JoHyeonJae  and responded to by @TomYoung. Read on to see the discussion and solution

 

I am using PA-440 on the PAN-OS 10.2.3-h4.

Due to performance degradation issues, hardware session offloading and hardware udp session offloading was changed to false through the following commands.

> configure
# set deviceconfig setting session offload no
# commit

Screenshot 2023-02-28 at 5.36.56 PM.png

Screenshot 2023-02-28 at 5.37.22 PM.png

 

However, hardware session offloading has changed normally, but hardware udp session offloading has an issue that does not change.

 

Moreover, the system display that 'set session udp-offload no' is an invalid command.
Screenshot 2023-03-02 at 9.30.50 AM.png

 

These documents say that offloading is only supported on the PA-3200, PA-5200, and PA-7000 Series.  https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000Cm8cCAC  So does this one.  https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-admin/monitoring/take-packet-captures/disable-h...

 

The 1st URL mentions an FPGA that is used for it. This link -> https://www.paloaltonetworks.com/resources/pa-series-next-generation-firewalls-hardware-architecture... show FPGAs for the 3 Series above and the PA-5400 Series, but not the PA-400.

 

So, it has never been a feature on the lower end models, and the PA-400 Series does not have FPGAs. I could be wrong but the evidence suggests the PA-400 does not support this feature which is why you're getting the "Invalid Syntax" error.

 

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L1 Bithead

Hello

Hardware UDP session offloading is not supported on the PA-440 model. The feature is available on specific models only. The "Invalid Syntax" error indicates it's not available on PA-400 Series. 

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Last Updated:
‎07-06-2023 02:52 PM
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