The virtual adapter was not set up correctly due to a delay. GlobalProtect will try again soon.

[MohammedAsik]

Hi Team

After upgraded the Global protect from 4.1.9 to 5.1.8. Few of the Gp clients not connected. If I repair the Global protect its working fine.

So checked the PANGP event logs and found  the below error 

Tunnel is down due to disconnection.
01/28/2021 11:21:33.772 [Error]: Failed to get default route entry

01/28/2021 11:21:33.772 [Info ]: Tunnel is down due to disconnection.
01/28/2021 11:21:34.354 [Error]: The virtual adapter was not set up correctly due to a delay. GlobalProtect will try again soon. If the issue persists, please restart your system.

Please help us to fix the issue. Why its showing error after upgrade the GP to 5.1.8 version

Regards

Mohammed Asik

[JCSMITH85]

We just solved this on my machine by creating a batch script out of the following.

net stop winmgmt /y

%SYSTEMDRIVE%

CD %windir%\system32\wbem

rd /S /Q repository

net start winmgmt

for /f %%s in ('dir /b /s *.dll') do regsvr32 /s %%s

for /f %%s in ('dir /b *.mof') do mofcomp %%s

Run that, restart, and there you go.

[rejamer]

This worked when all else failed - Thanks!

[Sanjith-Nimshad]

How do you run this batch file? I have a user experiencing the same issue on 6.1.4.

[Alexander Schrader]

Issue Root cause: Windows sometimes tries to enable the GP virtual adapter earlier than any underlying network interface right after resuming from a power event, this causes the CM_PROB_NEED_RESTART flag set to the GP virtual adapter and GP will fail the tunnel the next time when it tries to connect since it thinks the reboot is required.

logs analyzed:
------------------

PAN GPS:
----------------

(P6712-T22240)Error(6954): 01/27/25 12:49:37:942 NetworkDiscoverThread: failed to discover external network.
(P6712-T22240)Debug(6960): 01/27/25 12:49:37:942 local system error, set error as The virtual adapter was not set up correctly due to a delay. GlobalProtect will try again soon. If the issue persists, try restarting your system.
(P6712-T22240)Debug(8057): 01/27/25 12:49:37:942 --Set state to Disconnected

Resolution:
-----------------

The fix for this has already been reported under GPC-20592 and the target fix versions are given below:

Fix Version/s: 6.3.3, 6.2.6-h1, 6.2.6-h2

For reference: https://docs.paloaltonetworks.com/globalprotect/6-2/globalprotect-app-release-notes/globalprotect-ad...