Happy Thanksgiving all,
I just updated from 8.0.12 to 8.1.4 on 11/20. I was able to connect to GlobalProtect from the time I upgraded until about 6 hours later. I now get the error "You are not authorized to connect to GlobalProtect Portal". Initially, I thought this may be licensing, but it is not system wide. It currently only affects myself and one other user. Looking at the PanGP Agent logs, I find the Agent is not updating the portal configuration. On the Firewall itself, I see an Auth success event, followed immediately by an Auth Failure event in the portal. No changes have been made on the firewall or my computer.
I have an open case with Palo, but it hasn't been resolved as of yet.
Any help is greatly appreciated.
Snippet of log:
<error>You are not authorized to connect to GlobalProtect Portal.</error>
<portal-status>No portal configuration</portal-status>
Solved! Go to Solution.