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updates.paloaltonetworks.com connectivity

L1 Bithead

hi all,

we have been trying to test our networks connectivity

to updates.paloaltonetworks.com and have been unsuccessful.

we tried ping to updates but it fails and also traceroute it also fails.

and when we tried from different networks all the coonectivity

tests to updates.paloaltonetworks.com failed also.

is your updates down?

because we can seem to still be able to connect to https://updates.paloaltonetworks.com via web browser, it just asks us for username and password

can anybody clarify what is happening with pan updates site?

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