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Techsupport file not generate

Joshan_Lakhani
L4 Transporter

‎12-22-2020 11:50 AM - edited ‎12-22-2020 11:51 AM

when i generate the tech support file from GUI it's start after we min the loading process is remove and  failed to generate the tech support file and we cannot see on GUI 

 

PAN-OS version : 8.1.9 

Please advise

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