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L3 Networker

If the domain format matches in IP mapping and Group mapping, then you can check the user's attributes. I would go through like this:

 

Does domain format(fqdn vs flat netbios) and username match under these two:

> show user group name <group dn>

> show user ip-user-mapping <all|ip x>

 

Do you see a mismatch with the Primary or Alt attributes (specifically domain fqdn vs netbios) compared with the previous commands?

> show user user-attributes user <>

 

Also check that you have a domain map shortening the fqdn to netbios:

> debug user-id dump domain-map

 

 

Sr. Technical Support Engineer, Strata
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