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Firewall SSH, the login succeeds with TACACS Account, but there is an issue that closes the session immediately.

L2 Linker

Hello, everyone.

 

Firewall has OS of 10.2.4-H2.

 

When TACACS account to connect to Firewall SSH, the login succeeds, but there is an issue that closes the session immediately.

 

In Firewall System-log, authentication and authorization were successful and it was confirmed that the Superuser role was granted..

 

However, a "create-admin-acct-error" log with Critical Severity is created. - "Failed to create local user account for admin user: username" in system-log.

 

WEB GUI is connected normally, but only SSH Session issues.

 

the log was generated as below in TSF File syslog-system.

 

sshd[13371]: error: PAM: User account has expired for [username] from [IP].

 

HA Peer device doesn't have this issue at all. It happens only on this firewall.

 

Is there any way to solve?

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