Uninstalling Cortex XDR

Hi All

I recently installed Microsoft teams at home to connect to work based meetings.  It installed two additional software packages namely a vpn network as well as cortex xdr.  I wish to uninstall cortex xdr as it is on my home computer however i

Cortex Endpoint goes into disconnected state

What causes the Cortex Endpoint to frequently enter a disconnected state, and how does the Cortex AV function in a disconnected state compared to when it is connected

Export Information for a PA-460 Unit

Could someone at Palo Alto please provide the following information for your PA-460 unit (3 items total):

1. ECCN (Export Control Classification Number)

2. Harmonized Tariff Code (HTS Code)

3. CCATS information for this product - we need to see if yo

Palo Alto Security Profiles Suggestions

I am seeing that we have different Palo Alto provided Security Profiles that we can map to the security policy. What would best strategy to test it first in lower environments before rolling onto prod ?

We just want to make sure it should not creat

DHCP Relay - Users unable to get IP address until I delete and re-add the servers

There are plenty of IP addresses and not that many users, and sometimes the users are unable to get an IP address, but when I delete and re-add the servers in the DCHP relay, they are able to get IP addresses again, this happens frequently on and off

File Transfer Blocked Page

Hi 

We have been asked by marketing to change the company logo that it's displayed once a member of staff tries to download a file and it's blocked or when a site it's blocked. 

We currently have the below message displaying.

Would appreciate if

PAN-GPLimiter: Limit Concurrent GlobalProtect Sessions/Connections Per Unique User

PAN-GPLimiter: Limit Concurrent GlobalProtect Sessions/Connections Per Unique User

Hi All,

I would like to introduce my Go program for limiting concurrent remote user logins in a single GP Gateway on a PAN-OS Firewall.
(Keywords: Limit the maximum

Request to Remove High-Risk Status and Update Website Category for ice-aec.com

Dear Palo Alto Networks LIVEcommunity Team,

I am writing to address a concern regarding the domain ice-aec.com, which has been flagged as high-risk by Palo Alto Networks Unit 42 Security. After conducting a thorough review, we believe that this cla

Migration FW Paloalto model from 3020 to 1410

Hello team,

I need to migrate a cluster from FW model 3020 to 1410.

Can any of you tell me the best way to change it?

I have the 3020 configuration in XML in version 9.1 but the 1410 the minimum version required is 11.

Can you help me?

Rega

Generate eval license for SD-WAN on PA-440, VM-Series and Panorama.

Hi Team,

Can tell me how to generate eval license for SD-WAN for PA-440, VM-Series and Panorama? Is there any reference link to refer?

MS Teams audio in and out problem.

Hello, I want to share with you the problem I encountered today. I noticed that there is an audio in and out problem in Teams conversations. I reviewed the screenshot. Has anyone encountered it? What is the solution?

URL Filtering issue

Hi All,

So i'm trying to whitelist a site that was tagged as 'parked' by PAN-OS. i added this to a custom URL category, and configured the URL Filtering profile to allow/allow.

The site is still getting blocked. To get around this, i filed a requ

Difference between 2FA certificate configuration methods

Hi folks - very grateful for some support on this one.

I've been led to believe that establishing 2FA on GlobalProtect using credentials and certificates as the authentication methods requires setting up a certificate profile and selecting "No" on th

MOQ - Cortex XDR NFR

Hi team, 

May I know, what is minimum quantity to purchase for Cortex XDR (Prevent and Pro) NFR?

Also, is Cortex XDR NFR quotation will consist only 1 line item, no need for any support SKU?

Thank you in advance!