03-28-2025 01:45 AM
Hello,
We're receiving this alert from 5th of March for some endpoints. There is nothing suspicious in the incident, file is signed and have verdict benign. Has been there a new content update that caused this alert? What should we investigate in such cases?
BR,
03-28-2025 05:08 AM
These alerts appear to be false positives. You can create an exception for the Behavioral Threat Protection (BTP) module.
However, I recommend reaching out to Palo Alto Networks Technical Assistance Center (TAC) to have this issue investigated and corrected on the backend. If the engineering team determines the event to be a false positive and globally applicable, they may release a fix in a content update.
If you feel this has answered your query, please let us know by clicking like and on "mark this as a Solution". Thank you.
03-28-2025 05:08 AM
These alerts appear to be false positives. You can create an exception for the Behavioral Threat Protection (BTP) module.
However, I recommend reaching out to Palo Alto Networks Technical Assistance Center (TAC) to have this issue investigated and corrected on the backend. If the engineering team determines the event to be a false positive and globally applicable, they may release a fix in a content update.
If you feel this has answered your query, please let us know by clicking like and on "mark this as a Solution". Thank you.
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