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New Product mention feature

Hey everyone, We just enabled a feature on the LIVEcommunity that allows for products to be linked inside of discussions or articles.. this helps cross link information throughout the site, especially useful if you are looking for specific informatio...

jdelio by Community Team Member
  • 588 Views
  • 2 replies
  • 4 Likes

Resolved! GlobalProtect, Working from Home, Prisma Access and Covid-19

To all, Just wanted to post a message about the Hot Topic right now, which is Covid-19. With all of this going around, everybody's health and safely is the utmost concern. Keeping your hands clean, washing your hands (A LOT), using hand sanitizers, a...

jdelio by Community Team Member
  • 24304 Views
  • 43 replies
  • 33 Likes

Since update to 3.1.4 no ssl decryption

We have some user categories with "no decryption" but the default rule "decrypt".Before updating from 3.1.3, https://secure.eicar.org/eicar.com.txt was blocked reliably. Since 3.1.4 not. Nothing else was changed.In fact i cannot see any ssl decryptio...

mhuels by L3 Networker
  • 1224 Views
  • 4 replies
  • 0 Likes

PBF based on Apps

Hi All,I want to PBF all my google Apps traffic via ISP1 and the rest via ISP2. Under the PBF rule -> Applications I see only a subset of Apps which includes my customs Apps too. But not all Apps from where I could choose from.Any advices please?Than...

actibit by L2 Linker
  • 1299 Views
  • 2 replies
  • 1 Likes

Dual ISP for SSL VPN

I am having trouble getting SSL VPN to work on a newly added modem. Essentially, I want to add a new ISP connection to my PA and configure it to be used for SSL VPN. I tried to add a PBF rule, but apparently, pbf requires traffic to cross zones. So f...

dpayne by L1 Bithead
  • 772 Views
  • 1 replies
  • 0 Likes

AOL Mail

Hello,Has anyone been experiencing any issues with using AOL Mail through a PAN device since last week? I'm assuming AOL changed the behavior of their webmail site and now sections of the portal are not available - such as the inbox. Errors also pop ...

CRHC by L4 Transporter
  • 7425 Views
  • 14 replies
  • 0 Likes

Captive Portal - Authentication Method

Hi Palo Altorian,In Captive Portal setup, does it work with Active Directory or Palo Alto Local User Database?If yes, can anyone point to me where can i find this documentation? as i was not able to find on the technical documentation. Otherwise, it ...

eugene by Not applicable
  • 2216 Views
  • 6 replies
  • 0 Likes

Wildcard SSL

So we have a couple hosts where we use a Wildcard SSL and I noticed that in our URL filtering, it shows up as *.domain.com (application SSL) rather than service1.domain.com and service2.domain.comI've been trying to troubleshoot an issue where we use...

Resolved! Are there detailed release notes for 3.1.7?

The PDF linked with the 3.1.7 release appears to be a copy of the release notes for 3.1.6 and not terribly useful.Is there a document that outlines the specific issues addressed by the latest release? I'm new here, so maybe I just overlooked it.Thank...

KGC by L3 Networker
  • 970 Views
  • 2 replies
  • 0 Likes

Sofware updates incremental or full?

I am currently updating the sofware on a PA-4020. Are the sofware updates are incremental or full. I am currently on 3.1.3 and am going to 3.1.7. Do I need to step through the upgrades in order or can I skip to 3.1.7? Once the most current is install...

CMAGGAR by L1 Bithead
  • 774 Views
  • 1 replies
  • 0 Likes

Resolved! 2020 HA documentation

Can anyone point me to setup documentation for setting up HA on the 2020? I currently have 4020's in production and we are installing the smaller 2020's and they don't have the HA ports like the 4020's do.

peirce by Not applicable
  • 928 Views
  • 1 replies
  • 0 Likes
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