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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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commit is always there

I have noticed that whenever I log into my firewall now the commit option is always available. I haven't made changes yet I can click commit. Whats up with that? I would expect it to be grayed out like right after I do the commit.

Dropbox - allow web app but block client?

Our IT department has decided to allow Dropbox, but only the web interface. Installed client traffic should still be blocked.Since the only identified app in Palo Alto is dropbox, we cannot block that app.Is there any suggestion on how can I do this? I've played around with SSL decryption but I get conflicting results.

oaus by • L0 Member
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  • 8 replies
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Vulnerability Protection - BlockIP

I have configured a vulnerability protection profile to blacklist the ip addresses of attackers for all brute force login attempts with the signatures provided in the threat database. The profile works very well. However, i would now like to see the list of currently blacklisted ip addresses. I know it only blacklists for up to an hour, but th...

Resolved! Threath Monitor / App Monitor

Hi all,Does anybody already succeed to auto send either Threat or Network monitor by email ?Or able to export ? or re-create ?Thanks for your hlepVincent

VinceM by • L5 Sessionator
  • 5985 Views
  • 4 replies
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Resolved! Problems with user mapping

Hello.I have a little problem with user-ip mapping i have instaled PAN Agent on a server configured it and started from what i can see it reads security logs and from there maps ip to a user. Those logs presents users as shortdomainname\user. The problem is when device have to compare it to a LDAP mapped groups where users are identified as long...

Bigtom by • L0 Member
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  • 2 replies
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Updated custom response page doesn't show

Hi allFirst post, better behave I've been fiddling around with the antivirus block page on our PA5050-boxes with panos 4.1.4 but for some reason the page I upload to the boxes won't show. It did change once (uncertain why), but if I now try to either restore the default or upload an updated block page, nothing happens, the box keep displaying t...

secomike by • Not applicable
  • 5433 Views
  • 7 replies
  • 0 Likes

User-ID Agent odd outbound traffic patterns

All,We've noticed some strange traffic patterns coming from our Agent boxes and am curious why, and if others are seeing something similar... ?Looking in our Monitoring logs I see our two Agents sending data to:14.1.1.1914.2.1.1914.2.1.1Via SMB ports 135,137,139This appears to be something out of AustraliaWe're blocking this communication, and t...

steveo by • L3 Networker
  • 4321 Views
  • 4 replies
  • 1 Likes

Negative experience from PA/PAN?

Of course there are no such thing as bugfree soft/hardware (perhaps with the exeption for that kernel which Gernot Heiser at Open Kernel Labs is involved in (http://www.etn.se/images/expert/Gernot_Heiser_OK_Labs.pdf) which is mathematical proven to be bugfree 😉 which then comes down to how the supportorganisation works to handle the customers a...

mikand by • L6 Presenter
  • 6690 Views
  • 7 replies
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Skype requires 'unknown-tcp'

Why is 'unknown-tcp' an application dependency of Skype, is it possible to remove a dependency from a pre-defined application. Or do we have to setup an application overide?I don't really want to allow unknown-tcp 'apps' just to allow someone to use Skype. And if something is unknown how does the Firewall match on something which is unknown?...

JohnP by • L1 Bithead
  • 7339 Views
  • 6 replies
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DHCP Relay not returning address from MS AD DHCP Server

We setup a DHCP relay to a MS 2008R2 DHCP server, server recieves the relay and passes a client address back to PA 2050 running 4.1.3, the address does not get passed through to client, logs show only thr DHCP request going out but nothing back, no blocks in logs, we know the address packet is being returned to the server side PALO NIC.we even o...

Possible solution to slow commit

Hi, regarding of the desperately slow commits in PA specially with a large number of rules and object. From our experiencie in other systems the rule shadow check is a very high CPU feature. It's sure that PA do a rule shadow and this it's in concordance with the fact that as much rules and objects you have more slow is the commit (more combina...

ssancho by • L2 Linker
  • 16597 Views
  • 14 replies
  • 1 Likes

The people complain about slow commit

Whenever we make a PoC, Everybody complains about slow commit.As far as I know, the traffic is not effected during the commit.But people request faster commit First, How can we explain slow commit to people technically.Secondly, Is there any plan to improve commit process?Thanks.

Block file transfers in RDP connections?

Is the RDP application visibility granular in that we can figure the PAN to allow remote desktop connections but disable the mapping of local drives to prevent file transfer?

Nick1 by • Not applicable
  • 5514 Views
  • 5 replies
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User ID dissappears

On the monitor window I can see that a large number of our users are showing their AD "user". However, when I filter by the IP, I am finding that a "user" will be associated with an IP and all of the sudden the "user" dissapears even though the traffic continues from that IP.After finding this issue, I increased the User id timout value to 36 h...

BobW by • L4 Transporter
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