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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
  • 4215 Views
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How to get access to the knowledgebase articles (SSO Error)

Hello community, Has anybody experienced an issue with getting access to the knowledgebase articles recently? I am being redirected to a login page each time when try to open a link to the article provided by Google in search results. Once I successfully log in I get the same "Single Sign-On Error" with a text (https://knowledgebase.paloaltonetw...

dh by • L0 Member
  • 539 Views
  • 4 replies
  • 2 Likes

Cortex XDR Uninstallation

I want to uninstall an agent, but it is not getting uninstalled because of anti-tampering , The endpoint is not connected with in the network so if a set global uninstallation password can i delete the endpoint using uninstallation password .

Resolved! How can I filter disabled rules in the 'policies'-tab

Hi,I am quite new with Palo Alto and I try to filter disabled rules, so that I only see the enabled rules. I know that a lot of syntax can be found in the monitoring tab, but since enabled/disabled rules are not in it, I cannot find. It is on the Palo alto itself, not Panorama.

how to erase this "Warning Expired Certificate Check" PA-1410 version 12.1.6

Hi team, I would like to ask if there is any way to erase this Warning Expired Certificate Check. According to different articles, we can ignore due to the fact that it is not affecting traffic or something else. Moreover, I already checked the certificates and all of them are valid, and default trusted certificates showed me a lot of certifica...

F.Pinar by • L3 Networker
  • 51 Views
  • 0 replies
  • 0 Likes

Global Protect MFA login using smtp

Greeting day everyone,, is it possible to enable otp while accessing vpn GP (PA local users) by integrate smtp and getting the otp token we need to avoid the third-party tools integration also we logging with local users not radius or saml directory

Resolved! flush-dns flag in GlobalProtect registry resets to "no"

I'm currently having an issue with users having to do "ipconfig /flushdns" in order to gain access to certain network resources when connecting to VPN. There is a registry entry called "flush-dns" located under HKEY_CURRENT_USER\Software\Palo Alto Networks\GlobalProtect\Settings which I thought I could use in order to have the client perform a...

arvesynd by • L3 Networker
  • 7208 Views
  • 3 replies
  • 0 Likes

Move license between on premise ngfw

Hello everyone,my name is Paolo.For a customer I need to move license between two on premise ngfw. I would like to know if it is possible and how much time is required for doing it.Many thanks in advanced for your cooperation.Awaiting your news. Rgds,Paolo

Export Codes - HS/ECCN/CCATS

Hi, I'm looking to obtain the export codes for some Palo Alto Network products. Can anyone point me in the right direction to obtain these? Thankyou,

db2505 by • L1 Bithead
  • 22718 Views
  • 39 replies
  • 1 Likes

Best Practice Assessment /SCM

I used to run BPA in Strata Cloud Manager, but now when I log in I can’t find the On-Demand BPA option. How can I run a Best Practice Assessment on a Palo Alto firewall?

EDL MS Intune All URL misses an entry

Dear all We got a question assigned about the PaloAlto EDL for MS Intune, the EDL "MSIntune All URL" (accessible via https://saasedl.paloaltonetworks.com/feeds/msintune/all/url). By 30th of April 2026, Microsoft added the URL "lgmsapeswiss.blob.core.windows.net" to her list, which can be reviewed here: Network endpoints for Microsoft Intune - ...

Resolved! How to request review of residual High-Risk rating when category dispute has been resolved?

I am the volunteer webmaster for Berkshire Family History Society, a UK registered charity. I am seeking guidance on the correct process for requesting review of a Risk Level rating when the URL category dispute has already been resolved. The history is straightforward. On 11 May 2026 our domain berksfhs.org was classified by PAN-DB as Malware...

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