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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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Inquiry regarding the maximum number of HIP Objects (vs HIP Profiles)

Hi all, I have a question regarding the system limits for GlobalProtect HIP configurations. I am trying to find out the maximum number of HIP Objects configurable per device. I am currently using a VM-300, but I am also looking for information applicable to other hardware models (PA-Series). I tried running the following command to check the sys...

gp Always disconnect

I've been using GP recently and it keeps disconnecting and reconnecting.I'm sure my network is working properly.I checked the pas log:(P1336-T19828)Debug(2485): 01/22/26 21:59:49:665 Received a tunnel packet with fragment 0x8D(P1336-T4260)Debug(1047): 01/22/26 21:59:50:828 select() timeouts, retry(P1336-T4260)Debug(1047): 01/22/26 21:59:51:840 s...

Juns_Net by • L1 Bithead
  • 5919 Views
  • 4 replies
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User Removed From LDAP Authentication Group Still Able to Connect to VPN

Hello everyone, I have a user who I removed form all VPN LDAP authentication groups about a week ago and they are still able to connect to the VPN. I was thinking it may have to do with the cookie re-auth but we have it set to expire after 24 hours. I am at a loss as to why they are still able to connect. I was hoping someone has had a simila...

cmaciel by • L0 Member
  • 3148 Views
  • 1 replies
  • 0 Likes

Globalprotect Slow/Disconnecting randomly

Hi All, I am having issues with GP disconnecting randomly or slow performance issues, the laptops that it is installed on are Dell Latitude 5450's, over the vast majority there are no discernable issues (circa 2.5k users) however for random users there are these Performance issues and disconnecting when using certain apps (teams being one) reb...

GP connction failed

we had an internet outage at out data center this last monday. it dropped all users off VPN. the users are trained that if they cant connect to production VPN to try the DR site VPN. only about 1/3 of the users were able to connect to the DRVPN. the rest got a message "The network connection is unreachable or the portal is unresponsive. Che...

Global Protect Blank Screen on Windows 11

Hello, I am having an issue where users go to lunch and the screen times out or the laptop goes to sleep, and they come back to a blank Global Protect (as seen below). The only way to fix this is to restart the laptop or go into task manager and end the global protect task and re-open the application. The issue is very intermittent and does not ...

JMadeiro_0-1764962336286.png

Resolved! Global Protect Portal / Clientless VPN does not recognize SAML username after update to 10.1.14-h20

After updating our firewall from 10.1.13 to 10.1.14-h20 as per CVE-2026-0227, it's no longer possible to access the GP Portal via a web browser: the authentication via SAML continues to work but now gives back an error page. Checking the GlobalProtect log gives the error message "Username from SAML SSO response is different from the input". ...

mszczuka by • L0 Member
  • 5603 Views
  • 3 replies
  • 0 Likes

GP Login Lifetime?

Running GP clients 6.2.8-c263. The gateway was recently updated from 10.1.14 to 11.1.10h10. Users are reporting seeing a "GP session limit. your session will close in 30 minutes" message. We have session lifetime set to 16 hours. Its common for our Windows users to sleep there machines and then just continue working. In the past, the PC reauthe...

Resolved! Global Protect Connectivity Issue

I am deploying GlobalProtect and have configured the Gateway Agent Client Settings with the following Source User in the Config Selection Criteria: connect\vpnusers I am a member of this group. The group is retrieved from our internal LDAP server via User Identification → Group Mapping, with the following attributes configured: Primary Usernam...

H.Thiam by • L2 Linker
  • 12615 Views
  • 8 replies
  • 0 Likes

Global Protect - Connection Issue

I tried to connect the GlobalProtect with my syngenta mail and it stops after a while connecting to it. showing that the 'The network connection is unreachable or portal is unresponsive.Check the network connection and reconnect"But my colleagues are able to connect the Globalprotect with my syngenta mail-id.

Syncing Specific Entra ID Groups to Cloud Identity Engine

We are planning to integrate CIE with Entra ID to map and authenticate GlobalProtect users. However, after completing the configuration, we observed that all users from Entra ID were synced to the CIE side, even though a filter was configured to include only users from a specific group. Could someone please assist us in understanding why this is...

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