Global Protect keeps dropping connection

A user running MacOS 15.3.2 & GP 6.3.2 keeps getting automatically signed out of the VPN connection after 5-15 minutes. This is the only user having this issue in our organization and I am not able to replicate the issue. 

I confirmed that everything

SASE GlobalProtect auth page not loading.

Hello everyone!

I am deploying and operating SASE GlobalProtect using Strata Cloud Manager.
The problem that occurred is that some users are not redirected from the auth page that opens automatically after connecting to GlobalProtect.

The exact time o

Global Protect + SAML & Client Download Page vs Authentication Successfull

If I had hair left I would be ripping it out.

We have Global Protect + SAML multifactor using the default browser for that SAML.  It has worked ok for more than a year.

Then magically, early this month, up to a dozen users a day after completing the mu

Acceptable packet loss over Global Protect VPN?

Dear all,

I was just wondering if others suffer from packet loss over their GlobalProtect VPN connection which has any impact on the connection or applications? We use a financial package that has a fat app on the endpoint and connects back to an SQL

GlobalProtect Not Working on macOS (Sequoia 15.5)

Hi all,

I’m currently experiencing issues with GlobalProtect version 6.2.6-838 on a particular version of macOS. Interestingly, the same version of GlobalProtect works perfectly fine on macOS Sonoma, so the problem appears to be OS-specific—potential

Multicast traffic on GP

Hey,

We have multicast traffic in the network. We recently deployed GP on our network and can't access the multicast streams. I heard GP doesn't support the multicast, but I also heard GP has a solution to support multicast. Any suggestions are hel

I have a few GlobalProtect users unable to connect after I updated to 6.2.8 and they ran windows updates.

So far only 4 out of 50+ users have been affected and those were resolved by uninstalling KB5058411 or just waiting for the next day.  I am looking to see if there are any known issues related to this update.  The error they receive is "could not con

Enabling S2S VPN based tools accessible on Global Protect VPN

Hello Team,

We want to use the same subnet used in the office(on which S2S VPN is configured) to be configured for Global Protect VPN so that users will be able to access the S2S VPN tools.

For ex:- Office subnet- 172.21.0.0/16

S2S VPN Subnet- 172.21.

Global protect

Hello,

After upgrading the GlobalProtect client, will users still be able to connect properly if they are using an older version?

Additionally, how can I test the upgrade on a small group of users before deploying it across the entire production envi

Global Protect agent for Ubuntu 24.04

Hi looking to see if there is a working client for Ubuntu 24.04.

Thanks

Global Protect and User_ID/Group Mapping

Hi

I have been struggling with an issue that I have seen many times with the GP user/group mapping when using two types of auth resources.

We have are on-prem VPN portal/gateway using Azure SAML auth. Which is turn uses the upn for login (i.e usernam

Network Connection Unreachable/Portal Unresponsive

Has anyone seen this error "The network connection is unreachable or the portal is unresponsive. Check the network connection and reconnect" while on their company internal network?

I recently got this while at one of our locations and did the foll