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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

Discussions

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Hijacking of Spacebar

Since the installation of GlobalProtect (GP), I am unable to use the spacebar in multiple Adobe Apps such as Illustrator, Photoshop, and Audition. I have isolated the issue to be occurring as soon as GP is running. The Adobe apps Illustrator and Photoshop use the spacebar as a default shortcut to move the canvas around in a document, and in Audi...

Atorres by • L0 Member
  • 1087 Views
  • 0 replies
  • 0 Likes

Resolved! Global Protect Internal Gateway "Not Connected"

I have a PA-440 running 10.2.3-h4. I have a working external GlobalProtect gateway and created an internal gateway. I have enabled "Internal Host Detection" added the internal gateway information to the config of the portal. After trying to connect, the main GlobalProtect screen shows "Not Connected" with "Select the portal to connect and sec...

jwalls by • L0 Member
  • 9535 Views
  • 2 replies
  • 0 Likes

Problem to renew GoDaddy SSL

Our GloablProtect SSL had expired. We renewed it, but the Certificate period shows end 07/18/2023. It should be 07/18/2024. I call GoDaddy support. They say the certificate is good for another year and ask us to rekey it. Current Certificate Validity Period 5/16/2023 - 7/18/2023 Subscription Period 6/16/2022 - 6/16/2024 I think maybe ...

boblin by • L2 Linker
  • 1600 Views
  • 0 replies
  • 0 Likes

SAML and GlobalProtect

Hello, We have 4 vCPU PaloAlto NGWF Firewall. We are using GlobalProtect for Remote Access VPN Service. Now we would like to enable 2FA via Azure (SAML). I tried to do configuration as it showed in Palo Alto article: https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g0000008U48CAE I can login into Portal with AD Credentials, b...

Global Protect Pre-Logon

We have this configured as best I can tell. But I don't get the network logon option at the lock screen of the PC? I followed the Palo Alto Guide on Pre-Logon configuration and modified the registry keys but still no option at the login screen. Any ideas?

JMullis by • L0 Member
  • 1136 Views
  • 0 replies
  • 0 Likes

Fix shell issues (Fish) with GlobalProtect Linux App

Hello, I've encountered some issues using the global protect app due to shell incompabilities with debian installation scritps on Ubuntu 22.04.2 LTS using fish shell.There was some incompatibilites with fish, as shown under here ( with a user named zakaria for instance) . The trouble appears with some variables expansion. Here is a workable fix ...

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EmilienF by • L0 Member
  • 1247 Views
  • 0 replies
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Global Protect w/ WHfB Cloud Kerberos trust deployment

What is the best method to configure Windows Hello for Business with Global Protect Always-On.. During our PoT we noticed GP SSO passthrough won't authenticate via WHfB.... Would an external authentication e.g. Set up Kerberos Authentication be the way to go? External Authentication User authentication functions are performed by externa...

whodge by • L0 Member
  • 2288 Views
  • 0 replies
  • 0 Likes

Globalprotect Pre-Logon (Always On) connection issue when rebooting

Hi All, With a Pilot Globalprotect Always on configuration we have an issue where is a user reboots, the device does no connect back with Globalprotect in a PreLogin state. If the user shuts down and restarts their machine it connects. If the user switches to an alternative Globalprotect configuration and reboots, the device connects to Glob...

a.jones by • L3 Networker
  • 1183 Views
  • 0 replies
  • 0 Likes

Globalprotect Pre-Logon SAML Login

Hi All, I have configured Globalprotect Prelogon with SAML authentication. The solution is working but when a user switches from Pre-Logon to Logon and log in they have 2 browser windows. We have tried to enable cookie authentication to remove this but the problem still persists? It doesn't impact user functionality, just having users to se...

a.jones by • L3 Networker
  • 1324 Views
  • 0 replies
  • 0 Likes

Global Protect VPN connection issue with 3-rd party AV installed

While connecting with Global Protect VPN I get the device is not compliant because Anti-virus and Anti-spyware are not installed or are not up-to-date. I use 3-rd party security solution. Anti-virus and Anti-spyware are installed and up-to-date. The question is how does Global Protect VPN identify the status of AV and Anti-spyware? Security Cent...

Can't use bing chat when I connected to VPN?

Hi, I found that after March 25th, when I was connected to a VPN, I was no longer able to use bing chat. Bing chat said: "Sorry, looks like your network settings are preventing access to this feature." But if I disconnected from VPN then everything works fine. I have been tested on two different machines, macbook and windows laptop. Any idea? ...

cycheng by • L0 Member
  • 3513 Views
  • 1 replies
  • 0 Likes

Certificate import on Linux

If I import a certificate for an AoVPN-portal, as described here: https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000PLMaCAO Is that for only for the user doing the import, or is it then imported "system-wide" for all users of the computer in question?

jbygden by • L1 Bithead
  • 1101 Views
  • 0 replies
  • 0 Likes

GlobalProtect Agent v6.0.0 showing strange Characters

Hi LIVECommunity, Has someone else seen this behavior on the GP Agent? All of a sudden it started showing strange characters. The agent is installed on a Windows10 with the Spanish language. By the way, the agent works fine (I can connect to the VPN), It's just an issue with the characters. We already tried re-installing it but no luck... We ...

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