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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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Global protect with LOOPBACK Interface

GlobalProtect Agent Connection Failure with Custom Port (23590) - Loopback Gateway Issue I have a Palo Alto NGFW (public IP: 80.75.164.100) connected directly to the internet with a DNS record (vpn4.example.com) pointing to this IP. I’m trying to configure GlobalProtect Agent to connect via a custom port (23590) instead of the standard port 443,...

m.waked by • L0 Member
  • 113 Views
  • 1 replies
  • 0 Likes

GP 6.2.8-C982 causes popups on Windows, no Release Notes?

We just rolled out the latest 6.2.8 update (previous version C948), and since it's been installed, users repeatedly get certificate confirmation popups to connect the client. The previous client version never did this, the popups are not just happening on initial connection, but multiple times as users tabs around applications. Is this a known i...

M.Studte by • L0 Member
  • 358 Views
  • 1 replies
  • 0 Likes

GlobalProtect Mac Client ENDLESS POPUPS that TAKE FOCUS from other apps

"Connection FailedThe network connection is unreachable or the portal is unresponsive. Check the network connection and reconnect." This pops up on my screen every minute or two, and immediately begins capturing keyboard input, and because the app is mandated by my sysadmin and not configured by me, there's also no way to force-quit it or stop i...

Global Protect getting stuck on connecting loop

We are facing an issue sometimes the global protect gets stuck on connecting loop while we connect to the global protect it redirects to the default browser for authentication and shows authentication successfull but global protect gets stuck on the connecting loop and it does not connect only showing retrieving config from the portal. But somet...

n.bhat by • L0 Member
  • 4730 Views
  • 4 replies
  • 0 Likes

Looking for documentation on how to set up an internal GP gateway for User-ID

This is a PA environment I have inherited and I don't have a PA background, most everything was already set up....I just maintain security rules, NAT, etc....basic stuff. Been having quite a time with our Macs and User-ID through Active Directory and using the App-ID Agent on a server. After a few cases and frustrated users, think we need to ...

PanGpHip in the official ARM64 build

Hi. I'm trying to install GP on Raspbery PI 4b (aarch64, debian trixie).Our admin downloaded PanGPLinux-6.3.3-c31.tgzInside there are: GlobalProtect_deb-6.3.3.1-638.debGlobalProtect_deb_aarch64-6.3.3.1-638.debGlobalProtect_deb_arm-6.3.3.1-638.debGlobalProtect_rpm-6.3.3.1-638.rpmGlobalProtect_rpm_aarch64-6.3.3.1-638.rpmGlobalProtect_rpm_arm-6.3.3...

Global Protect Android client failing with certificate error after upgrading PAN-OS

Dear all, I have a strange error after I upgraded my firewall to PAN-OS 11.1.15 to fix a GP vulnerability. (18990)06/04 17:44:57:208734 - PanKeyManager: Issuers: CN=ixxx, DC=ixxx, DC=local(18990)06/04 17:44:57:208841 - PanKeyManager: Use Cert: gp_user_new(18990)06/04 17:44:57:208883 - PanKeyManager: getPrivateKey for alias: gp_user_new(1899...

Resolved! GlobalProtect VPN fails to launch on Linux [Solved]

As an Ubuntu desktop/laptop admin at my company, I've had my fair share of gripes with Globalprotect VPN for Linux. So I wanted to share my home-grown fixes for various issues I've encountered. Yesterday, I encountered another such issue which the developers have kindly created for me. The issue is that Linux users with a UID > 60000 cannot l...

jamesps by • L1 Bithead
  • 504 Views
  • 1 replies
  • 1 Likes

Semi-Disable Global Protect on Mac

I have a work MacBook Pro, that our IT department have installed GlobalProtect on, which sits in the menu bar I use the (greyedout) icon to log in to use it when I work away from the network, however, when i am connected to the work wifi network (or am docked) it keeps popping up the NOT CONNECTED window, meaning that as I am typing, that text g...

ab0166 by • L0 Member
  • 315 Views
  • 1 replies
  • 0 Likes

Resolved! Issues with Norton 360

I'm using GlobalProtect 6.2.8 on Windows 11 and, sometimes, it doesn't recognise the antivirus as working/updated. I've updated Windows and checked everything is fin, but it still doesn't connect. The issue doesn't continually happen, but randomly: sometimes it connects, sometimes it doesn't, and sometimes it's connected and disconnects.

belengdp by • L0 Member
  • 471 Views
  • 1 replies
  • 0 Likes

Resolved! auth override cookie in Globalprotect

The clients that connect to our PanOS 11.1 GP gateway are Windows 11 corporate domain members. Currently, GP rarely prompts for a user auth. I gather it uses SAML from the users Windows login. Our gateway has generate and accept cookie for authentication override set to yes. If i was to disable these, what would the effect be?

Resolved! MacOSX Tahoe 26.4.1 (25E253) / Global Protect 6.3.3: Network is unreachable

Hi, I've been facing an issue after upgrading my mac M3 to Tahoe 26.4.1 (25E253) (two days ago) When trying to connect to my portal/gateway, I always have the same response: Network is unreachable. Since I can browse to google or else, it's not a common/classic network issue. The fact is, even I send a good or wrong user/pass: the resu...

Windows Hello and GlobalProtect

Hi Team,We are wanting to confirm if there has been any progress on the compatibility issues between Windows Hello and GlobalProtect. We have seen when using the Windows Hello GINA with GlobalProtect the user will be promptedfor their password when trying to connect to a VPN using GlobalProtect. Is it possible to setup SSO between Windows Hello ...

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