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We have an issue that we have logged a PA TAC case but wanted to stick out a forum post to see if others are having this issue.

It seems when the machine upgrades Sophos from 2.20.11 to 2.20.13, we get the following message:

"Your AntiVirus is not updated". HIP checks then fail. The only thing changed is the version of Sophos, but the HIP checks don't care about versions, or arent meant to care about versions.

This issue is happening on multiple portals deployed, all running different versions of PAN-OS. 9.0.3-h3, 9.1.7 and 10.1.3

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Who Me Too'd this topic

Recent Sophos update has broken HIP checks on Global Protect