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Global Protect - ARM64 - Service not working

dabooth1993
L0 Member

‎08-11-2022 01:24 AM

Hi, 

 

We have installed Global Protect 6.0 onto a Surface Pro X running ARM64 processor but when starting Global Protect it instantly says 'Count not connect to Global Protect service. make sure Global Protect service is running. 

Have gone through the services and can see that GP is running. 

Have tried uninstalling, reinstalling but nothing has managed to get it working 

Hoping for any advise on how to resolve this issue 

4 people had this problem.
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