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Enhanced Security Measures in Place: To ensure a safer experience, we’ve implemented additional, temporary security measures for all users.
06-05-2023 07:52 PM
Hi everyone,
I found a problem every time we upgrade the PA-5420 firmware. After the device reboots, port HA1 is always down. I tried to find the relevant logs. It could not find any reason for this happening.
Has anyone encountered this kind of problem? I want to know what is the root cause of this problem.
We directly connect Active and Passive.
We upgraded from PAN-OS 10.2.3 to 10.2.4 and encountered this problem on both devices.
We work around this by unplugging and re-inserting Port HA1 every time the device reboots.
Thank you.