Hello. We're having problems with user mapping for GlobalProtect users. In this case there are 2 users connected to PA device, yet mapping isn't working for either of them: (IPs and names deleted from output) astec@fw1(active)> show global-protect-gateway current-user GlobalProtect Gateway: vpn.xyz.si (2 users) Tunnel Name : vpn.xyz.si-N Domain-User Name : :user1 Computer : Client : Microsoft Windows 7 Professional, 32-bit Private IP : Public IP : ESP : exist SSL : none Login Time : Jan.18 14:16:52 Logout/Expiration : Jan.19 14:16:52 TTL : 82156 Inactivity TTL : 2956 Domain-User Name : :user2 Computer : Client : Microsoft Windows 7 Enterprise Edition Service Pack 1, 32-bit Private IP : Public IP : ESP : exist SSL : none Login Time : Jan.18 14:32:23 Logout/Expiration : Jan.19 14:32:23 TTL : 83088 Inactivity TTL : 3949 astec@fw1(active)> astec@fw1(active)> show user ip-user-mapping all type GP IP Vsys From User IdleTimeout(s) MaxTimeout(s) --------------- ------ ------- -------------------------------- -------------- ------------- Total: 0 users astec@fw1(active)> We have "Enable User Identification" enabled on both security zones: the one from where GP connections are originating (internet) and the one which is used for GP tunnel (vpn-clients). Pan-OS version is 5.0.1, we're also using (agent-less) AD user mapping which is working fine. On the above output I notice that tunnel name is vpn.xyz.si-N while we're using tunnel interface tunnel.1 in our configuration. I can't find vpn.xyz.si-N tunnel listed under tunnel interfaces so I don't think it's associated with any security zone. Can you please help us resolving this issue? Can you provide some info where did this new tunnel vpn.xyz.si-N come from? Thanx! Best regards, Simon
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