VM-Series in the Public Cloud

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Case Number - 02351211

I whitelisted a site and they are able to access it but not when they connect to VPN. Looking for assistance with this.

AWS, gw loadbalancer and geneve

hi, I have set up two palos in different az's in AWS. I have utilized the gw lodbalancers and done the bootstrapping so to get them "healty" etc. The soultion is working fine!! But I am having a very hard time understanding how to get the panorama access working. I have panorama running on prem, and will be managing the palo's in AWS utilizin...

Packets loss but no drops - VM Series, AWS, GWLB

i have a server sending traffic on 443 through GWLB to my Palos and out to the internet The logs all say 'aged out' Packet capture reveals the SYN arriving wearing GENEVE, being de-encapsulated, source NATed and forwarded out Untrust The SYN/ACK arrives on Untrust, but there is no record of the firewall forwarding these packets to GWLB and...

Palo Alto and Azure Application Gateway

Hello I'm deploying infrastructure on Azure with Palo Alto firewall. We will host web application (appli1.company.com & appli2.company.com) on a vnet dmz. My design is based on Hub/Spoke configuration and I configured an vNet Peering between my DMZ vnet and my Hub where is hosted the firewall. I would like to be able to access from Inter...

VM-500: HA1 Down, HA1 Backup Up, HA2 Up.

NOTE: This appears to have been an issue in the Cloud space. I suspect a VMotion or reboot of the VM Host resolved the problem as an unrelated issue with spinning up access to the VM was resolved at the same time this HA issue was resolved and no configuration changes were made. ------------------------------------------------------------------...

Configuration VM-Series on Azure cloud

Hello I'm deploying my first Palo Alto on Azure (I already deployed physical appliance) but I'm blocked. I would like to deploy this type of design. The global network defined is 10.200.0.0/16 who are splitted in serverals sub-networks. I have one Untrust zone for Internet access and several zone for networks where we host our servers for I...

Resolved! D-NAT not working in GCP

Hello Everyone, I have deployed PA-VM in GCP. In that we have configured 3 VPCs (MGMT, Untrust & Trust). In the Trust VPC we have created Windows Server 2016, in PA we created D-NAT & Security policy. In GCP, Under Trust VPC Firewall Ingress traffic is allowed & Route is forwarded to PA-VM instance with 500 priority. For Untr...

Packets being denied intermittently.

My company has had an issue for over a year and Palo Alto cant figure it out. We're using Azure's Palo Alto offering. * We have a security rule that is sourced from our trusted paas and destined to Azures Paas storage. Port 1433 app id: mssql db encrypted.* Multiple times a week traffic all of a sudden goes from being allowed under a specifi...

AWS and Inbound SSL Inspection

Hello all, After some help as not getting much from support. We have a customer with an Amazon AWS solution. We have a web server in the trust zone and we have been asked to set up inbound ssl inspection. There is a load balancer after the firewalls. The client uses an Amazon cert of some sort and we have created a cert and private key on the ...

how to setup palo alto for dual stack for IPv6 internet

Hi, I have configured PAVM in azure with IPv4 and everything is working fine. so I decided to add IPv6 as a Dual stack. And Azure provided me single Public IPv6 and it configures on the Azure load balancer and mapped with an untrust interface on the firewall with my private IPv6 range fd6e:8b94:25ca:b001::/64, and on trust interface range is fd6...

Azure multiple public front ends on load balancer

Using multiple front end IPs to split my internet facing applications. Seemed to solve the health probe issue with splitting static 168.63.129.16/32 azure routes between virtual routers, but inbound traffic doesn't seem to know where to go. Single public application worked no problem, as soon as second front end IP is added, the VM series stops ...

FTP Server behind Palo Alto pair and Azure External Load Balancer Not getting directory

I have a "HA" pair of firewalls in Azure sitting behind an external Load Balancer. I have a FTP server that I have to configure behind the firewalls. I am able to connect locally to the FTP server and it works as expected, but when I point the FTP client to the Public IP address of the LB, I am able to connect, but not get the directory. I am ...

Azure NAT Rule closing VPN Tunnel

Good Afternoon,We have a VPN tunnel established b/t an Azure VPN GW and a PA 3020 running 9.1.10.We need to add a NAT rule on the Azure side. When we apply the NAT rule, the tunnel closes.Azure docs on this topic are less than helpful and I have not found an article or guide here yet. Appreciate any recommendations. Thanks.

Cannot connect VM series firewall to Panorama in AWS

Hello, We are trying to set up a new deployment in AWS consisting of two firewalls managed by a Panorama server. For starters, we deployed one firewall and one Panorama instance. They are in the same VPC, different subnets. Security groups currently allow all TCP to/from the Panorama server and the firewall. Both Panorama and the firewall ha...