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Discover LIVEcommunity — Watch Now

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🔥 We are nominated in 4 CMX Community Industry Award categories! 🔥
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Community Activity

Outlook and mapi-over-http

Hello team, Today, I had problems connecting Outlook 2019 to Exchange Online. After analyzing: it turned out that my PA suddenly started dropping the Mapi-over-http application, which it didn't need previously. What could be causing this behavior?

PA-440 won't talk via network

Good morning, all! My lab PA-440 threw a weird on at me this week. When I tried to add it to a new SNMP server (Observium) the firewall stopped talking on the web interface and wouldn't respond to pings to the management IP. After some rather involved troubleshooting I found that the filesystem has been corrupted. After some intense rebooting a...

False positive (generic.ml): HelpDesk Viewer

A false positive has been detected for HelpDeskViewer.exe. File Hash: <c08193adcefec15716fb0c76566e834677563636caf65151d7c9447392d28264> Link to Virustotal report for the file: <https://www.virustotal.com/gui/file/c08193adcefec15716fb0c76566e834677563636caf65151d7c9447392d28264/detection> Current VirustTotal Verdict: <Generic.m...

Resolved! PA 220

Got a question. I'm seeing a red light on ALM ( icon) on our PA 220. I did some research and it says that ALM (Application and Threat Content Updates) indicator of a Palo Alto 220 firewall, it typically indicates that there is an issue with the firewall's ability to download or install the latest content updates as per our Local IT the netw...

weezy by • L3 Networker
  • 2722 Views
  • 2 replies
  • 0 Likes

How to create a support case without a TCF file

Hi all, dont know if the right board. I'm trying to lodge a case with PAN support, but they are wanting a TCF file. The problem is that the device in question is in a broken state. We took the device out of the box, attempted to disable ZTP; the device rebooted, and never finished "rebooting". It got stuck in a boot loop, and eventually corrupte...

Fuel Workshop - SASE Easy Onboarding

3 min read

Please note - this event is scheduled with relation to Singapore time (GMT+8), 11:30 AM to 2:00 PM. Please plan your day and attendance accordingly. Hi there, As a valued Palo Alto Networks customer, we invite you to a workshop designed for professionals seeking to deepen their expertise in Easy Onboarding capabilities in Prisma SASE.This wo...

Fuel Workshop - January 2026 - SASE Easy Onboarding.png

We Need Your Vote! Help Palo Alto Networks Go for Gold in the CMX Community Industry Awards.

2 min read

Big news, Community! We are thrilled to announce that the Community Team at Palo Alto Networks has once again been nominated for the prestigious CMX Community Industry Awards! Last year, thanks to your incredible enthusiasm and votes, we were one of the top 3 finalists. Being recognized as one of the best in the industry was a huge honor, bu...

CMX_Awards.jpg
JayGolf by • Community Team Member
  • 1835 Views
  • 5 replies
  • 2 Likes

XDR 4 - Integrations AD Query

Hi everyone, on Cortex XDR 4 ,we can build small playbooks, and one of the available actions is AD Query.My question is: what is required to configure this integration? I see that the integration asks for the IP address, domain user, and other parameters, but if the Active Directory is on-premises, how does Cortex XDR establish the connection?Wh...

tlmarques by • L4 Transporter
  • 297 Views
  • 2 replies
  • 0 Likes

Resolved! IKEV2 Errors in Log

On my PA-500 and PA-820's when I have a IKEV2 tunnel I tend to see this alot. Both of these are running 8.0.10 'IKEv2 SA negotiation is failed. received notify type TS_UNACCEPTABLE Trying to figure out what is causing this. Anyone have any ideas

gzygadlo by • L1 Bithead
  • 47506 Views
  • 6 replies
  • 0 Likes

Resolved! Use case BIOC Creation

Hi Live Community, Please I want to create BIOC with GUI for this use case Process name = svchost.exe and (Path not C:\Windows\WinSxS\* OR C:\windows\system32\* ) BR.

Bouzeghoub_0-1767003982011.png

Do you backup your custom content?

Hi, I’m looking for a way to back up my custom content - such as playbooks, lists, scripts, correlation rules, and more, to an external repository (GitHub, GitLab, Azure DevOps, etc.). So far, I’ve had partial success with playbooks using Python scripts and API calls, but I’m having difficulty backing up the other content types. Has anyone tried...

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Fuel Workshop - SASE Easy Onboarding

Please note - this event is scheduled with relation to Singapore time (GMT+8), 11:30 AM to 2:00 PM. Please plan your day and attendance accordingly. Hi there, As a valued Palo Alto Networks customer, ...

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