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IoT Security

new user get 502 bad gateway after authenticated to IoT portal troubleshoot so far.. Tried Reloading the Page Tried a Different Browser Tried in Incognito Mode Tested on Another Device Cleared Browser Cache Checked for DNS Issues

What happens when the premium partner and subscription license expires?

Dear all, Premium license expiredI thought I wouldn't get RMA or technical support at expiration, but is it also correct that the following is not supported?* Premium expire- RMA Impossible- Software update Impossible- Dynamic update Impossible* subscription license- TP : New pattern update not possible- URL: Predefined URL Category Not Availa...

HoSoo by L0 Member
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Update PANOS to 11.2.3-h3 from 10.2.12-h2

Hello, I have 1 Panorama VM on 10.2.12.-h2 2 FW on 10.2.11-h2 Needing to update PANOS to 11.2.3-h3 due to support for some azure Firewalls net new. They are much higher version software than I have on prem so need to update PANOS so I can manage them. How or what are steps to update to PANOS 11.2.3-h3? Looking for where in Panorma to get up...

GlobalProtect Agent constantly 'Not Responding'.

This problem has been intermittent in the past, and has escalated to make the program full-on unusable. To explain what I mean, I'm talking about this — IF and when I can even get the UI to pop up, it will quickly, almost immediately hang in an unresponsive state. Apparently no one on Google has seen this happen at all. I'm not a direct customer...

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Does Palo Alto plan to offer on-prem versions of the DLP, OT discovery and Strata Cloud Manager for data sovereignty?

As data sovereignty becomes a big issue for some customers palo alto has great features but some like DLP, OT discovery and Strata Cloud Manager are only SaaS based. My question is does Palo Alto plan to offer on-prem versions of the DLP, OT discovery and Strata Cloud Manager? Not like appliances or Virtual Machines like Panorama but maybe k...

GlobalProtect Always-On (6.3.3-c711) – Users Stuck in “Connecting” State but Still Have Internet Access

Hello everyone, We are running GlobalProtect 6.3.3-c711 in an always-on architecture for our end users. Our setup is as follows: Always-On enabled Full tunnel configuration (all traffic routed through GlobalProtect) Portal → App settings → Restoration interval set to 0 to strictly enforce VPN usage Expectation: If VPN connectivity is una...

Resolved! PA-460 Upgrading from 10.2.3-h9 to 11.2.0

Hi Guys! I was in my way to upgrade my PA-460 from the version 10.2.3-h9 to 11.2.0, i tried to use the Validate button, to take a look at the upgrade path, but i can't see any result, but i still have my doubts, I saw that in the Documentation says that if you have 10.2.x you can jump into the 11.0 direct (Determine the Upgrade Path to PAN-...

R.Tudon by L1 Bithead
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Resolved! Android Cortex XDR

Does anyone know how to perform bulk queries in Cortex XDR for Android devices? I want it to show me all Android devices that contain a specific hash or that contain the same APK file. Please, I'm open to suggestions.

XDR Certification - new version

Has anyone started the new Cortex XDR Analyst certification I have seen some information related to the exam, but in the past there were training videos available to help with preparation. At the moment, to prepare for the exam, do we need to complete the two courses: Cortex XDR EDU-262 Cortex XDR EDU-260 Could someone please confirm?

tlmarques by L4 Transporter
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Resolved! Authentication Sequence Profile with SAML

Hi, I'm trying to configure in Strata Cloud Manager an Authentication Sequence Profile for our Prisma Access Tenant so users can use two different IdPs. We are using SAML with Entra and are integrating a new company with their own Entra Tenant, so the idea is to have a sequence if the authentication fails in the first Entra it will try in the ...

Prisma Access CIE and User-ID mapping not working for groups

Hi, all, thanks in advance for any help about an issue we are facing with User-ID agent on on-prem and EntraID with CIE integration.Let me explain our topology a bit deeper: On the one hand, we have a Remote Network with some Windows servers without GP or Prisma Access agent. We use User-ID agent for username-to-IP mapping. This is sent to loc...

Palo Alto to Azure vpn tunnel fails at random

We installed a PA 3440 at a customer site which is being used to create a VPN tunnel with Azure. Two links have been configured in fail over mode (currently manual). The VPN tunnel fails randomly and needs to be rest manually. we have raised the case with PA who are struggling with logs since last 2 weeks without a fix. Basic configuration of...

Resolved! NGFW User-ID and Terminal Server (TS) Agent Self-Signed Certificates expiration

Hi, we have received an email about the NGFW User-ID and Terminal Server (TS) Agent Self-Signed Certificates expiration on November 18th, 2024. We have been only using Cortex XDR from Palo Alto, our Firewalls are from a different vendor. Could this Certificate expiration issue affect us in any way? We aren't using any of the affected products. W...

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New URL Filtering Category: Browser-Runtime-Attack

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Top 5 Reasons Why Customers Love Cortex Cloud

This blog was written by Mohit Bhasin, Principal Product Marketing Manager Top 5 Reasons Why Customers Love Cortex Cloud In early 2025, we launched Cortex Cloud, this was a transformative shift in how...

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