General Topics

Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

Design active passive connected with vrrp switches

Design active passive connected with vrrp switches for physical connection and AE i want to connect full mesh topology but want to confirm it's working like stack switches. PA1 > (2 links sw1,sw2) PA2 > (2 links sw1,sw2) so for aggregation to i can assign port to the AE. thanks.

Ruckus vsz Syslog and User-ID Agent

Hello community, this topic has been on my mind as well. I already searched the forums, but unfortunately I couldn’t quite make sense of it. Which setting do I need to configure on a VSZ 7.1.1.0.872 for the syslog server? Take a look at the image, please! Or rather: will I then see these entries in the syslog that ends up on the Palo Use...

Regarding HA ports and PoE ports

Thank you for your continued support. Please allow me to confirm the following. ① The PA-400 and PA-500 series do not have HA ports. However, we are assuming that the regular ports will be used as HA ports. In that case, are two HA ports required? Currently, we are using 8 ports (1 port for HA), so we understand that a device with 9 or more ...

Beginner Question Best Way to Structure Policy Design in Palo Alto Firewalls

Hi everyone, I’m fairly new to Palo Alto Networks firewalls and currently learning PAN-OS concepts in a lab environment. Right now I’m trying to understand the best approach for structuring security policies properly. I understand the basics (zones, rules, objects), but I’m a bit unsure how to design policies in a clean and scalable way for real...

XSIAM - Data Patterns

Hi. Please, a question about Data Patterns in Cortex XSIAM. Once the connection from the Broker VM to the Windows server (SMB) is configured, the connection is verified and displayed under Modules -> Data Security -> Storage Buckets, how is it linked to previously created Data Patterns and Data Profiles?. Thank you in advanced. Regards.

GlobalProtect Release for Ubuntu 26.04 LTS ?

Hello together.recently was the new Ubuntu 26.04 LTS release, until now the provided GlobalProtect client supports only Ubuntu 24.04:https://docs.paloaltonetworks.com/compatibility-matrix/reference/globalprotect/where-can-i-install-the-globalprotect-app?otp=linux#linux When can we expect the new GlobalProtect version for Ubuntu 26.04 ? Best re...

Customer support portal not open

Dear Team, I want to tell you whenever I login to customer service portal then its gives error . please tell how to resolve this error. Error: An unexpected error has occurred. Please contact support.

Palo Alto Networks Certified Security Professional

I’ve just begun my journey toward the Palo Alto Networks Certified Security Professional certification. As a native French speaker, I feel more comfortable studying in my first language, and I was wondering whether the training platform I’m currently using — Customer Hub - The Learning Center — is available in French. Studying in French would gr...

Resolved! Restriction for generative AI application

Hello Our company has purchased licenses for certain generative AI applications, such as ChatGPT and Gemini. We would like to enforce access only through company-provided licensed accounts and block access using personal accounts or unauthenticated sessions. Can this be achieved through the firewall? Thanks,

Resolved! Export excel

I'd like to be able to export the details behind the Software NGFW Credits Dashboard in one file with the credit pool numbers. Right now i have to go into each profiles details to export

Ownership Dispute Involving Palo Alto Hardware

Hello, PaloAlto community I understand that this place may not be the most appropriate for this kind of request/post. I hope I am not violating any forum rules and if I am - I apologize. At the moment, however, I have no other effective means of reaching PaloAlto directly. I have tried to contact PaloAlto through both email and phone, but w...

how to download the network channel client（AI red teaming）

I am working on a red teaming POC with a testing target on the intranet. I need to deploy a network channel, but I have not found a place to download the client (panw-network-cient-1.0.2. tgz) yet. Can anyone guide me?

Resolved! Questions about PAN-303959

Attention: Global TPM team, Hi, I have some question about PAN-303959.----Traffic that is incorrectly identified as unknown-tcp/unknown-udp eventually drops due to an App-ID resource limitation issue.----https://docs.paloaltonetworks.com/pan-os/11-2/pan-os-release-notes/pan-os-11-2-9-known-and-addressed-issues/pan-os-11-2-9-known-issues Q1...

Resolved! Change Geolocation IP Address

Hi When going to threatvault -> IP Feed our customer noticed his IP is wrongfully shown as US. How and where would one request to update the feed? Thanks,

SAML authentication with cookies won´t work

Dear community, In our globalprotect setup, we have client certificate authentication in the portal (transparent for user) and SAML authentication in the gatewayWe have enabled cookies in the gateway, so after first SAML authentication, the firewall won´t intitiate authentication again wile cookie lifetime is available.We have disabled single ...

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