Cyber Elite Spotlight Interview: Get to Know Tom Piens, aka @reaperPANgurus

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Welcome to the next interview in our Spotlight Interview Series, in which we’ll get to know our Cyber Elite expert, Tom Piens (@reaper). Our Cyber Elite members are among the top contributors within the LIVEcommunity and we are excited to be featuring them via our community interviews.


Tom was Palo Alto Networks' first international support engineer in 2010 supporting the EMEA timezone. He became part of the LIVEcommunity in 2015 and, despite leaving PAN in 2020 to become a freelance consultant, has continued to be a highly involved


member in the community. He is a Palo Alto Networks Certified Network Security Engineer (PCNSE), is PSE-P Strata certified, a Palo Alto Networks Micro-Credential Remote Consultant (PMRC) and Strata Special Ops as well !


Tom runs PANgurus, a Palo Alto Networks VAR and Partner bringing value to PAN customers. He is the author of both Mastering Palo Alto Networks and Securing Remote Access in Palo Alto Networks.


We recently spent some virtual time with Tom and want to share his insights with the entire community. Watch this video interview to hear Tom share his experience in cybersecurity and reveals tips for getting the most from Palo Alto Networks and LIVEcommunity. 




“There's lots of information in the LIVEcommunity.  It's very easy to ask questions.  Most questions are replied to in a very friendly and easy to understand way, which is why the LIVEcommunity is such a good place to be."


We hope you enjoyed getting to know a bit more about our Cyber Elite expert Tom Piens! If you have any specific questions for Tom, please reach out to him in the community or comment in the section below.


Be sure to visit the Cyber Elite Program page to learn more, and please stay tuned as we’ll be featuring more ideas and stories from our Cyber Elite members!

Stay Engaged!


— @kiwi out!


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