General Topics

Introducing the LIVEcommunity Support FAQ: Your Valuable Customer Resource

LIVEcommunity is thrilled to introduce its new Support FAQ section, designed to help Palo Alto Networks customers quickly resolve their common queries.

You'll find this new area under the Articles section of the main menu:

Our goal is simple:

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Resolved! UserID and multiple VSYS

From what I understand from the 5.0 documentation so far, each VSYS needs to be setup with separate userID agent configurations. There is no sharing of user-ID information between virtual systems. Is this assumption correct? I am seeing very inconsis

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Global Protect 1.2 & HIPS

Hi,

Has anyone seen any problems with GP 1.2 and HIPS, particularly the domain check? Since upgrading to 1.2 the HIPS check we have to determine if the PC is a member of specific domains fails. When we look at the client on a PC (running windows 7) it

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Resolved! application PaloAlto-userid-agent

Hi,

Someone ever used this application?

I tried but the agent traffic is seen as ssl traffic. Also the default port of the PaloAlto-UserID-agent is tcp/2009. But the default port is 5009 if I'am correct, so is that a bug?

Regards,

Kevin

RDP and the PAN-Agent

I'm noticing that when a user connects to a server using RDP with a different username, the PAN-Agent is reading that username and associating it the user's computer.

For instance, a programmer named 'jdoe' connects to a web server from his PC using I

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Resolved! Globalprotect & Windows 8

Hello,

Does anyone know if there are any issues with Windows 8 and Globalprotect?

I have a newly installed 64bit Win8 Pro installation with Globalprotect version 1.2.

Globalprotect does connect and it says that "services are connected". But I do NOT get

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Resolved! Creating QOS policy

Hi All,

While creating QoS policy, its asking only for class but i have created more than one QoS profiles. from which profile the class is considered? or Please guide me to create customized class to use in QoS policy.

Thank you,

Gururaj

product sizing

hello

i will propose paloaltonetworks firewall to a customer who has 150 user , wich device can i propose ?

how can i do the sizing of the product ?

thank's in advance

Sarah

Resolved! how interval about HA path monitoring ?

Hi All,

Any one knows the timer of HA path monitoring on PanOS-4.1.9 ? how often wiil it do ping destination ip address? or any way to change this setting?

Thanks.

Regards,

Joy

Can't select users in policy

Hi,

I am playing with my little PA-200 and wanted to try user based policies. I added a couple of users to the local user database and grouped them into user groups. Now when I create a new policy (or modify an existing one), the source-user field sta

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Mobile Awareness - Does PAN Aware to mobile traffic/malware ?

Thanks

Ron Cohen Innocom

IPSec VPNs using public key signatures

hi!

I was wondering if public key signatures (RSA signatures, DSS signatures, ...) are supported for authentication in IPSec VPN with PAN and if there are any plans to implement it?

cheers,

Andrej

Capture files not visible in GUI

Hi all,

We are running version 5.0.1 on out Palo Alto 5020. when we run the packet capture feature, the tracefiles are visible on the CLI, but the GUI shows nothing.

It has nothing to do with filters, the GUI is just empty.

Does anyone have a solution f

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Resolved! V5 upgrade QOS statistics not working

We have upgrade to v 5.0, all working fine except that QOS statistics no longer work

This has happened on a 500 and a 2050

we just see a 'No statistics available for this interface' message when statistics are clicked...

Resolved! Possible to both block and upload files to WF in same file blocking profile ?

Hi,

I have a lot of traffic that are blocked by company policy saying NO to downloaded .exe and dll.

At the same point it would be very useful to scan and test the blocked files.

Wil this be possible by making a profile like this:

Or is it another way of

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Resolved! Unable to download updates PAN OS 4.1.9 because of self signed certificate on updates.paloaltonetworks.com ?

Since november we have not received any content updates from updates.paloaltonetworks.com. We changed the rules so every update server (including amazonws.com) was allowed.

Now the updates start, I see a succesful connection to updates.paloaltonetwork

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