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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
  • 4118 Views
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Resolved! Firefox 4.0 issue

Hello,With Firefox 4.0 the vertical scroll bar in the "Policies" tab, in the management console, is missing so you can't view the rules below 7th row.We have an PAN 4020, in 3.1.8ThanksIñaki

the problem of Download speed degradation on Vwire mode

Hello all. I had a chance to demo for prospective customer and PA was installed at customer’s real networks with V-wire mode. After installed I tried to speed test using speed test sites. Upload was ok, but download speed was degradation. (I tested at firmware 3.1.9 and 4.0.1, but both results were same.)All of VWire interfaces speed/duplex were...

willstech by • L3 Networker
  • 4114 Views
  • 5 replies
  • 0 Likes

Problems when changing IP address of trusted networks' interface

I ran into a bit of a nasty problem last week. I am trying to bring my new PA-500 up and in my testing I specified that my trusted network's IP address was 192.168.158.254. I could see everything on the trusted network, including a wireless controller as well as any other address on the network. I could ping devices, display MAC addresses vis AR...

bporter62 by • Not applicable
  • 3951 Views
  • 3 replies
  • 0 Likes

problem downloading ms-updates

Hi,I am having problems downloading ms updates, as i have configured policies allowing users out going to microsoft, but when responding with updates, microsoft seems to be using som other websites, which seems to get blocked on the way back in, as the original destination (microsoft) has changed to some other site. is there anyway to fix this, ...

Strange behavior with interface in mode L2 or Vwire with the function preempt

Hello,I contact the KB because I need to have some explanations or best practice for a specific configuration.My issue is I observed in a specific configuration (interface in mode L2 or Vwire with the function preempt active and link monitoring) a strange behavior of the HA.When you shut down an interface from the active member, you have some fl...

arnaud_b by • Not applicable
  • 4203 Views
  • 5 replies
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virus siganture fine control

Hello all.I’d like to fine control about virus signature. Is it possible??if virus AAA comes into network through HTTP, i'd like to trigger with alert.(HTTP is a block as default. and i set a default rule.)but virus BBB also comes into network through HTTP, i'd like to block.Please let me know the best practice of reach my goal, if it is imposs...

willstech by • L3 Networker
  • 2839 Views
  • 3 replies
  • 0 Likes

PAN OS 4.0.x speed issue on PA-500, PA-2020

Hi All,Recently, i tested the PAN OS 4.0.3 on PA-500, PA-2020.. It seems like the commit speed, loading speed, open tab speed ,configuration & etc is very slow. But when use back PAN 3.1.x , the speed is back to normal speed.Again I test the PAN 4.0.3 firmware on PA-4000 series and PA-5000 series, the speed for job mention above is very fast...

samsk by • Not applicable
  • 3337 Views
  • 3 replies
  • 0 Likes

Mac Mail, GMail and vulnerability CVE-2004-2501

On a PA 2020 running 4.03, the threat log is filled with clients triggering alerts for MailEnable IMAP Server Long Tag anomaly (CVE-2004-2501), rated "high".They are all in fact Mac Mail clients trying to talk IMAP to GMail servers on port 993. On the face of it they must all be false positives. SSL decryption is being used. Could anyone give an...

Why IPS throughput is 1/2 than firewall throughput?

I'm looking for explanation about why some appliances has IPS throughput that is a half than firewall throughput (for instance 4050), and why 4020 has 2 Gb of throuhput in both fields. As I understand this is not that Palo Alto with IPS feature activate has half throughput than another without threat prevention but I have not the exact explanati...

ssancho by • L2 Linker
  • 6711 Views
  • 3 replies
  • 0 Likes

Monitor interfaces/subinterfaces with SNMP

Is there a timeline when this feature request will be available? This can very be helpful for many of us with tools like cacti or other similar RRD tools to monitor bandwidth usage across a particular interface.

threat prevention throughput with aggregate interfaces

Currently we have a 1 gig pipe to the internet, we will be upgrading our internet pipe to 10 gig capability in the next month. We will be aggregating several interfaces to accommodate the additional bandwidth requirements. Basically going from a 1 gig interface to port-channelling to a 2-gig interface. If we turn on Threat Prevention on this ...

dessaudj by • Not applicable
  • 2626 Views
  • 1 replies
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Panorama Utilization Spikes

Hello,Is there a scheduled process that runs every 15 minutes on Pano? CPU and memory spike at same timeframe every 15 minutes. The CPU spike is quick - while the memory spike jumps - and then takes some time to release the memory usage. Running 4.0.3. Did not notice this during the 3.x code - and only just noticed the other day (been on 4.x ...

MGoodnow by • L4 Transporter
  • 4728 Views
  • 2 replies
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How to shutdown a PA-4020

We need to shutdown a PA-4020 on 3.1.5 for relocation. "request restart system" no longer works. Does anyone know the new command line command? Thanks

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