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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
  • 4136 Views
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Resolved! VPNs between Palo and Check Point

Hello all,I'm hoping that somebody may be able to answer a few questions I have about the configuration of Palo Alto firewalls please?Most of my experience in recent years has been with Check Point firewalls. I've found that most things can be done in a very similar way with Palo Altos but I have a few questions - about site to site VPNs in par...

DavePalo by • L4 Transporter
  • 11870 Views
  • 13 replies
  • 0 Likes

Resolved! configure email profile and email high severity threats

Hi All,I want to configure an email profile and then send emails to myself in the event of a high severity threat.I cannot seem to find anything for email profile config in the Administrator's guide 4.0, would highly appreciate any help on setting up this process.CheersBhav

The hostname of the PAN devices is not present in syslog messages.

Hello,I'am sending system logs messages to a syslog server, and i noticed that the hostname name is not included in yhe libes being sent. I found an option in the mgt config, to make the firewall send his hostname, but even if i check it, the hostname is no longer beeing sent. Is it a known issue?If not, what should be done to make this work, i ...

asia by • L3 Networker
  • 6731 Views
  • 5 replies
  • 0 Likes

Receiving errors once logged into PA-4060

Greetings everyone. Recently, we have begun experiencing errors when connecting to our primary PA-4060 device. What occurs is upon login, when the initial dashboard comes up, we receive an "Error: failed to execute command<br/>" popup in the browser window. clicking ok allows us to normally access all the tabs (Dashboard, ACC, etc), but th...

UAMSITSEC by • Not applicable
  • 3859 Views
  • 3 replies
  • 0 Likes

64 bit client

Greetings all,This is my first post as a new palo alto customer......so I'm hoping someone can shed some light here.I'm trying to install the netconnect vpn client on win 7 64bit it gets to the point of PanSetup.msi and the just disappears.....I assume 64 bit is the problem because it work on 32bit......that's the only difference I can see....An...

asabadin by • L1 Bithead
  • 3938 Views
  • 3 replies
  • 0 Likes

Download and update problem

hello,i have PA-2020 v3.1.6 that install between CP and backbone switch,while my users try to do ms-update or download big size file, my PA stop the session after then complete about 25%Maybe anyone recognize this issue ?

dimat by • Not applicable
  • 4309 Views
  • 5 replies
  • 0 Likes

Resolved! Firefox 4.0 issue

Hello,With Firefox 4.0 the vertical scroll bar in the "Policies" tab, in the management console, is missing so you can't view the rules below 7th row.We have an PAN 4020, in 3.1.8ThanksIñaki

the problem of Download speed degradation on Vwire mode

Hello all. I had a chance to demo for prospective customer and PA was installed at customer’s real networks with V-wire mode. After installed I tried to speed test using speed test sites. Upload was ok, but download speed was degradation. (I tested at firmware 3.1.9 and 4.0.1, but both results were same.)All of VWire interfaces speed/duplex were...

willstech by • L3 Networker
  • 4125 Views
  • 5 replies
  • 0 Likes

Problems when changing IP address of trusted networks' interface

I ran into a bit of a nasty problem last week. I am trying to bring my new PA-500 up and in my testing I specified that my trusted network's IP address was 192.168.158.254. I could see everything on the trusted network, including a wireless controller as well as any other address on the network. I could ping devices, display MAC addresses vis AR...

bporter62 by • Not applicable
  • 3957 Views
  • 3 replies
  • 0 Likes

problem downloading ms-updates

Hi,I am having problems downloading ms updates, as i have configured policies allowing users out going to microsoft, but when responding with updates, microsoft seems to be using som other websites, which seems to get blocked on the way back in, as the original destination (microsoft) has changed to some other site. is there anyway to fix this, ...

Strange behavior with interface in mode L2 or Vwire with the function preempt

Hello,I contact the KB because I need to have some explanations or best practice for a specific configuration.My issue is I observed in a specific configuration (interface in mode L2 or Vwire with the function preempt active and link monitoring) a strange behavior of the HA.When you shut down an interface from the active member, you have some fl...

arnaud_b by • Not applicable
  • 4212 Views
  • 5 replies
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virus siganture fine control

Hello all.I’d like to fine control about virus signature. Is it possible??if virus AAA comes into network through HTTP, i'd like to trigger with alert.(HTTP is a block as default. and i set a default rule.)but virus BBB also comes into network through HTTP, i'd like to block.Please let me know the best practice of reach my goal, if it is imposs...

willstech by • L3 Networker
  • 2849 Views
  • 3 replies
  • 0 Likes

PAN OS 4.0.x speed issue on PA-500, PA-2020

Hi All,Recently, i tested the PAN OS 4.0.3 on PA-500, PA-2020.. It seems like the commit speed, loading speed, open tab speed ,configuration & etc is very slow. But when use back PAN 3.1.x , the speed is back to normal speed.Again I test the PAN 4.0.3 firmware on PA-4000 series and PA-5000 series, the speed for job mention above is very fast...

samsk by • Not applicable
  • 3342 Views
  • 3 replies
  • 0 Likes

Mac Mail, GMail and vulnerability CVE-2004-2501

On a PA 2020 running 4.03, the threat log is filled with clients triggering alerts for MailEnable IMAP Server Long Tag anomaly (CVE-2004-2501), rated "high".They are all in fact Mac Mail clients trying to talk IMAP to GMail servers on port 993. On the face of it they must all be false positives. SSL decryption is being used. Could anyone give an...

Why IPS throughput is 1/2 than firewall throughput?

I'm looking for explanation about why some appliances has IPS throughput that is a half than firewall throughput (for instance 4050), and why 4020 has 2 Gb of throuhput in both fields. As I understand this is not that Palo Alto with IPS feature activate has half throughput than another without threat prevention but I have not the exact explanati...

ssancho by • L2 Linker
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