09-13-2011 02:58 AM
We have a problem when we are trying this CLI command show system statistics in active node, not in the passive node.
Any hint?
XXX@YYY(active)> show system statistics
Sep 13 11:42:27 Error: pan_shm_alloc(pan_shm_alloc.c:55): failed to open shared memory:(errno: 2) No such file or directory
Sep 13 11:42:27 Error: pan_shmgr_init(pan_shmgr.c:244): pan_shm_alloc(idmgr:37806024) failed
Sep 13 11:42:27 Error: pan_config_get_ro_shmgr(pan_config_handler.c:1777): pan_config_shmgr_init() failed
Sep 13 11:42:27 Error: main(pan_top.c:256): pan_top_init() failed
XXX@YYY(active)> show system resources
top - 11:57:39 up 41 days, 16:59, 1 user, load average: 0.64, 0.74, 1.02
Tasks: 90 total, 1 running, 89 sleeping, 0 stopped, 0 zombie
Cpu(s): 4.0%us, 3.6%sy, 5.4%ni, 85.0%id, 1.5%wa, 0.0%hi, 0.4%si, 0.0%st
Mem: 1007852k total, 976664k used, 31188k free, 10284k buffers
Swap: 2008084k total, 1752000k used, 256084k free, 624060k cached
PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
2040 15 -5 33452 2588 1304 S 4 0.3 1004:10 sysd
2042 0 -20 25340 4580 1096 S 2 0.5 162:50.95 masterd_manager
2366 20 0 174m 31m 2316 S 2 3.2 496:51.18 logrcvr
25284 20 0 4464 1016 800 R 2 0.1 0:00.04 top
1 20 0 1832 560 532 S 0 0.1 0:02.71 init
2 15 -5 0 0 0 S 0 0.0 0:00.25 kthreadd
3 RT -5 0 0 0 S 0 0.0 0:06.32 migration/0
4 15 -5 0 0 0 S 0 0.0 0:08.24 ksoftirqd/0
5 RT -5 0 0 0 S 0 0.0 0:08.11 migration/1
6 15 -5 0 0 0 S 0 0.0 0:00.80 ksoftirqd/1
7 15 -5 0 0 0 S 0 0.0 0:04.41 events/0
8 15 -5 0 0 0 S 0 0.0 0:04.00 events/1
9 15 -5 0 0 0 S 0 0.0 0:00.05 khelper
57 15 -5 0 0 0 S 0 0.0 1:46.61 kblockd/0
58 15 -5 0 0 0 S 0 0.0 0:01.62 kblockd/1
61 15 -5 0 0 0 S 0 0.0 0:00.00 kseriod
65 15 -5 0 0 0 S 0 0.0 0:00.00 ata/0
66 15 -5 0 0 0 S 0 0.0 0:00.00 ata/1
67 15 -5 0 0 0 S 0 0.0 0:00.00 ata_aux
73 15 -5 0 0 0 S 0 0.0 0:00.00 khubd
98 15 -5 0 0 0 S 0 0.0 68:38.70 kswapd0
99 15 -5 0 0 0 S 0 0.0 0:00.00 aio/0
100 15 -5 0 0 0 S 0 0.0 0:00.00 aio/1
101 15 -5 0 0 0 S 0 0.0 0:00.00 nfsiod
671 15 -5 0 0 0 S 0 0.0 0:00.00 scsi_eh_0
673 15 -5 0 0 0 S 0 0.0 0:00.00 scsi_eh_1
692 15 -5 0 0 0 S 0 0.0 0:00.77 mtdblockd
708 15 -5 0 0 0 S 0 0.0 0:00.00 rpciod/0
709 15 -5 0 0 0 S 0 0.0 0:00.00 rpciod/1
741 15 -5 0 0 0 S 0 0.0 4:01.74 kjournald
794 16 -4 2004 388 384 S 0 0.0 0:00.80 udevd
1645 15 -5 0 0 0 S 0 0.0 4:53.14 kjournald
1646 15 -5 0 0 0 S 0 0.0 0:00.03 kjournald
1661 20 0 0 0 0 S 0 0.0 0:01.01 pdflush
1788 20 0 2004 616 572 S 0 0.1 0:02.65 syslogd
1791 20 0 1888 332 328 S 0 0.0 0:00.04 klogd
1799 rpc 20 0 2080 496 492 S 0 0.0 0:00.00 portmap
1817 20 0 2112 656 652 S 0 0.1 0:00.06 rpc.statd
1886 20 0 6848 696 604 S 0 0.1 0:00.37 sshd
1934 20 0 6784 472 468 S 0 0.0 0:00.00 sshd
1943 20 0 3276 616 612 S 0 0.1 0:00.01 xinetd
1962 15 -5 0 0 0 S 0 0.0 0:00.00 lockd
1963 15 -5 0 0 0 S 0 0.0 4:36.98 nfsd
1964 15 -5 0 0 0 S 0 0.0 4:47.76 nfsd
1965 15 -5 0 0 0 S 0 0.0 4:42.65 nfsd
1966 15 -5 0 0 0 S 0 0.0 4:50.39 nfsd
1967 15 -5 0 0 0 S 0 0.0 4:42.72 nfsd
1968 15 -5 0 0 0 S 0 0.0 4:40.53 nfsd
1969 15 -5 0 0 0 S 0 0.0 4:45.83 nfsd
1970 15 -5 0 0 0 S 0 0.0 5:01.24 nfsd
1973 20 0 2484 676 584 S 0 0.1 0:10.11 rpc.mountd
2023 0 -20 58536 4900 2036 S 0 0.5 92:36.93 masterd_core
2026 20 0 1884 456 452 S 0 0.0 0:00.02 agetty
2033 0 -20 21688 1412 1076 S 0 0.1 3:19.41 masterd_manager
2044 20 0 123m 11m 2044 S 0 1.1 17:39.39 dagger
2045 30 10 33788 3652 1776 S 0 0.4 136:15.01 python
2046 20 0 81688 2828 1712 S 0 0.3 1:38.15 cryptod
2047 20 0 171m 3124 1264 S 0 0.3 26:29.23 sysdagent
2052 20 0 7208 724 720 S 0 0.1 0:00.09 tscat
2055 20 0 66652 1104 988 S 0 0.1 6:05.26 brdagent
2057 20 0 25660 1180 1012 S 0 0.1 8:09.84 ehmon
2058 20 0 49928 1212 1052 S 0 0.1 0:24.70 chasd
2096 15 -5 0 0 0 S 0 0.0 25:26.01 kjournald
2206 20 0 3740 3620 2752 S 0 0.4 0:07.51 ntpd
2341 20 0 2896 628 572 S 0 0.1 0:04.98 crond
2364 nobody 20 0 152m 4576 2236 S 0 0.5 14:55.87 appweb
2365 20 0 84908 2388 2016 S 0 0.2 1:25.73 ikemgr
2367 20 0 107m 3380 2236 S 0 0.3 2:27.32 rasmgr
2368 20 0 107m 1648 1332 S 0 0.2 0:37.07 keymgr
2369 20 0 153m 1352 1120 S 0 0.1 39:47.30 varrcvr
2370 17 -3 59016 2060 1608 S 0 0.2 8:41.29 ha_agent
2371 20 0 92416 1616 1376 S 0 0.2 1:39.72 sslmgr
2372 20 0 67460 1388 1280 S 0 0.1 0:26.58 ldapd
2373 20 0 60420 2316 1488 S 0 0.2 18:19.08 dhcpd
2374 20 0 79176 3128 1736 S 0 0.3 1:39.71 dnsproxyd
2375 20 0 76996 1836 1552 S 0 0.2 0:51.26 pppoed
2377 20 0 146m 3024 1588 S 0 0.3 15:25.68 routed
2378 20 0 148m 4380 3512 S 0 0.4 4:29.11 authd
2928 20 0 65744 1572 1216 S 0 0.2 0:23.90 snmpd
6131 nobody 20 0 145m 5116 2740 S 0 0.5 49:20.65 appweb
14147 20 0 762m 92m 39m S 0 9.4 203:13.34 devsrvr
14178 20 0 1346m 97m 5092 S 0 9.9 1090:40 mgmtsrvr
17023 20 0 21320 2464 2020 S 0 0.2 0:00.19 sshd
17046 jga 20 0 21320 1500 1048 S 0 0.1 0:00.09 sshd
17047 jga 20 0 98.0m 21m 10m S 0 2.2 0:05.54 cli
18488 20 0 0 0 0 S 0 0.0 0:01.01 pdflush
25269 jga 20 0 2972 668 564 S 0 0.1 0:00.03 less
25283 20 0 3828 1188 1056 S 0 0.1 0:00.19 sh
25285 20 0 1936 544 464 S 0 0.1 0:00.00 sed
30659 nobody 20 0 222m 42m 5980 S 0 4.3 1045:10 appweb
09-13-2011 07:30 AM
Aj,
Seems like you management server is using a lot of memory. You can restart the management server using the command "debug software restart management-server". Also would suggest you to upgrade to the latest release of software so that the issue does not reoccur.
Hope this helps.
Thanks
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