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Hi @MickBall
During some further troubleshooting yesterday, I found that the Palo Alto was actually denying the SSL connection to the LDAP server and sending RST to in both directions.
All is good now.
Thanks for your help.
Is this new setup or was it working before?
IS password configured on the PA correct?
Hi @MP18
New setup but configuration matched with working solution in different data centre.
The service account for this setup resides in the same OU as the service account for the solution that does work.
Yes password is correct.
try this command please
Hi @MP18
test authentication authentication-profile LDAP-Profile username User4-LDAP password
can be used to verify username/password once LDAP connectivity has been established.
You can’t use the command to verify the service-account, because it requires LDAP connectivity… which is failing to connect.
do you have the ability to flip ssl off, go back to port 389, then capture packets to see if this is a SSL issue with version mismatch or cert expiry........
or issues with Bind itself.
Hi @MickBall
During some further troubleshooting yesterday, I found that the Palo Alto was actually denying the SSL connection to the LDAP server and sending RST to in both directions.
All is good now.
Thanks for your help.
was this connection via Management plane?
Thanks Farzana.
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