GP issues with MACOS Sequoia

Hello Team

We have a user who recently upgraded their MAC to OS Sequoia and since have issues browsing any website when connected to Global Protect Agent 6.2.6.

We have tried multiple browsers with no change in behavior.

++ Verified that DNS is bei

Prelogon Unable to connect untill the machine is restarted several times

Hi,

I have an issue where I am unable to connect to prelogon on a machine in one go. The machine has to be restarted several times until the prelogon portal gets connected. This is randomly happening in my environment.

Any suggestion would be app

global protect for macos sequoia 15.1.1

GP Client app available on apple App store doesn't connect to the cloud.

So is there any way to run GP client on mentioned Macos? 

LDAP integration with Paloalto

Hello Team,

We have global protect configured on prisma that is managed by Panorama. currently our global protect users authenticate by SAML.

Now, our requirement is we want LDAP integration so our global protect users can authenticate by LDAP fo

Down a Global Protect Gateway

I was presented with a interesting question.  If the inside interface of a Firewall hosting an external GlobalProtect Gateway is down, will the Palo allow users to still connect to that Gateway

My testing has indicated, yes users will connect but be d

GlobalProtect UI rendering on Ubuntu

I'm giving the 6.2 client a spin on Ubuntu 22.04 and when using scaled screen resolution (fractional or otherwise) The UI becomes garbled.

This is also the case for the new popup when deploying client certificates and the user is prompted for a passwo

Ubuntu 24.04 Frequent Network Restarts After Connecting to VPN with GlobalProtect 6.1

After installing GlobalProtect version 6.1.4 and connecting to the VPN, my device's network frequently restarts. This issue occurs every second, causing the network to start and stop continuously.

Details:

• GlobalProtect Version: 6.1.4
• Device: HP Lapto

Best Practices for Global Protect Machine and User Cert Authentication

GlobalProtect 6.2.1 Ubuntu DNS issues

Having the strangest issue on Ubuntu 24.04.1 with GP 6.2.1

Connection works about 75% of the time. Regularly I'm getting an issue where DNS fails to resolve over the VPN tunnel.

I've confirmed with wireshark that the DNS requests are being forwarded

Exclude Device from HIP check

Hello,

I have setup a HIP object\profile that does not allow a computer to connect if it does not belong to our domain and it is working as it should.

My question is if there is a way to exclude a device from this HIP check and it would be allowed to c

GP HIP check GP software version

Is there a way to perform check / enforce endpoint to have a specific version of GP rules ? 

Internal host Detection and cookie authentication override on portal/gateway

Hello,

I configured prisma access with GP Portal + External gateway and pre-logon always-on with Enforced Global protect Connection for Network Access, and also enable Internal host detection and cookie authentication override on both portal/gatewa

Alert for when Client VPN IPs are exhausted

Is there a way to setup an alert for when clients exhausted the Client IP pool or are close?