GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

Discussions

Global protect Android version 13 mobile users not connecting portal issue. The network connection is unreachable, or the portal is unresponsive issue

Hi Team,

 

Good day!

 

Global protect Android 13 version mobile users not connecting portal issue. Error shows "The network connection is unreachable, or the portal is unresponsive. Check the network connection and reconnect."

 

I have created self s

...

Karuppu by L2 Linker
  • 7752 Views
  • 16 replies
  • 0 Likes

Global Protect upgrade

We are currently running Global Protect 5.2.1-9 and are slated to upgrade to Global Protect 6.1.4-c720. What I need to understand is that are the clients forced to upgrade when we deploy the new version or can they continue to remain on the old versi

...

Listing Backup GlobalProtect Portal

I have a situation where I will have 2 firewalls, each at their own respective site using different ISPs.  I'd like to setup it up so that end users only have to connect to the portal at site1.mydomain.org, which will have the gateway configuration l

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DJ_1924 by L1 Bithead
  • 2466 Views
  • 9 replies
  • 0 Likes

Global Protect - ARM client

As stated with this link, a client version of GlobalProtect for ARM has been released

GlobalProtect fails to connect on windows 11 ARM64 with error message: Could not connect to the GlobalProtect service.

 

As I migrated to a new machine (ARM process

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ddregs by L0 Member
  • 21156 Views
  • 6 replies
  • 0 Likes

Does GP 6.1.3 support windows 11 ?

I wanted to know the below for GP version 6.1.3

 

Does this version support Windows 11 23H2 or Windows 11 24H2? If yes, are there any special configurations we have to make for this ?

 

Any help is much appreciated.

Resolved! User-ID and Internal Gateway

Hello guys,

 

I want to implement GlobalProtect with Internal and External Gateway. Internal gateway will be used for User-ID and External Gateway for Remote Access.

Is there a way to prevent users from disconnecting GP when inside corporate network

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seag by L1 Bithead
  • 1548 Views
  • 3 replies
  • 0 Likes

GlobalProtect Update fails

Hi!

 

We have a problem updating GP-Client 6.3.1-c376 -> 6.3.1-c383.

Error:Unable to install because a newer version of this product is already installed.

As we are using SCCM (not Portal) to upgrade all Clients, it would be very important for us to

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GlobalProtect automatic updates.

Hello,

 

I have around 1000 users on Prisma access both Windows and Mac.

 

I have enabled version 6.3.1 (the previous version was 6.2.3) and I can see that users are getting the upgrades.


My questions are:
How is the rollout managed?

Does the client

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