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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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I cannot select user account to login with GlobalProtect App for Windows

I'm using #Global Protect App for Windows I was given a user account in the domain of a customer to connect to their VPN using GlobalProtect. I configured the portal corresponding to the user organization of the customer in Global Protect settings. When I connect GlobalProtect it automatically takes my company account instead the one that I need...

GP 6.2.1 stopped to work on Linux

Hello,This morning we detected that Global protect version 6.2.1 stopped to work on several Linux Distributions.Released on the 09/26/2024. This version is widely used by our organisation and worked perfectly. Issue: Global Protect start normally Portal information is correct within Global Protect Connect button available and working PopUp requ...

LPinchon by • L1 Bithead
  • 1388 Views
  • 2 replies
  • 0 Likes

GlobalProtect Split tunneling(Exclude) support on Chrome OS

Hello everyone, This is a similar question to the following article: https://live.paloaltonetworks.com/t5/general-topics/globalprotect-split-tunneling-support-on-chrome-os/td-p/430675 The split tunneling exclusion setting does not work with the GlobalProtect app installed on my Chromebook. Is this exclusion setting not supported on Chrome OS...

split_tunnel.png

Global Protect DUO users receiving two push notifications

Hi, i wonder if anyone can help! We have a customer who reported that ever since they have upgraded the firewalls to 10.1.12 a few weeks ago, users are receiving two DUO push notifications. The config was set with Authentication Override on the Portal (Generate cookie for authentication override - checked, Accept cookie for authentication overri...

Globalprotect Credential Provider not capturing automatic logon

Overview: I have Windows 10 Desktop machine which runs in KIOSK mode, it automatically logs in to my dedicated AD KIOSK user through setting the AutoAdminLogon Registry keys. We are using GlobalProtect for our user identity when inside of the corporate network combined with the GlobalProtect Windows login credential provider to allow SSO authent...

Resolved! Global Protect Client disconnect Issues after upgrading to Pan-OS 11.1.0

Hi Team We upgraded Palo Alto FW to 11.1 and started having VPN Global Protect Client Issues where it would disconnect/reconnect multiple times. It would get connected and there wouldn't be any internet access, wouldn't allow any traffic so something isn't working. Flipped back over to the passive firewall which hadn't been upgraded yet and ev...

Resolved! Unable to connect to VPN with iPhone Personal Hotspot

Hi All,My company uses the global protect vpn and I am trying to connect to vpn using the iPhone Personal hotspot and always I face the same issue only in some luck I will be able to connect like 5% success that also I need to restart my MacBook pro multiple times. Please someone give me the exact solution. I have tried the following solution b...

adisiri by • L0 Member
  • 27256 Views
  • 3 replies
  • 1 Likes

Android certificate delegation

Has anyone been able to get certificate delegation working so the Android client doesn't prompt the user to select their cert? I've been following the guidance here but the logs just show that the restriction can't be applied. We generate the certificate using an internal PKI where a request is made and generated to the device, so the bit where ...

GlobalProtect Always on Network Connection Forced

We are in the testing phase for GP Always on. I currently have forced network connection with internal host detection and it is working fine. I did a quick search and did not find the configuration tweaks that would account for Always On / Forced Connection when the portal is unavailable. Use case...I have a user travelling abroad. When t...

Resolved! FIDO2 support for GlobalProtect client

FIDO2 Security cards during Entra ID SAML authentication does not work. The option to select a hardware "security key" during the Entra ID login flow is not shown. Only the built-in/embeded GlobalProtect web browser exhibits this issue. The feature listing for GlobalProtect 6.2.3 says, "Starting with GlobalProtect 6.2.3, the embedded browser f...

GlobalProtect App: Portal Connection/Cache Expected Behavior

Hello everyone, I have questions about the expected behavior of GlobalProtect. Is it correct to assume that the GlobalProtect App will operate as follows depending on whether the Portal can be connected and whether there is a cache? (I would appreciate an early response) 1. If the Portal can be connected when the client is started and logged...

Connect Before Logon on version 6.2.5 - AutoPilot - Blank White Screen after Azure MFA

We are deploying version 6.2.5 on our Windows 11 autopilot devices. Using SAML. When performing Connect Before Logon we can authenticate and satisfy the Azure MFA prompts, however, Global Protect shows a blank white screen (seems like an embedded web browser). Aside from registering PLAP are there any other registry settings I need to configure?...

gpblankscreen.png

Virtual Adapter was not setup correctly due to a delay (WIN10)

I'm using GlobalProtect Ver 5.2.12-26, on my windows 10 laptop and it has worked just fine for last month, but recently I continue to get the "Virtual Adapter was not setup correctly due to a delay". I've completely uninstalled/reinstalled a number of times with no success. I did notice in the following setup file logs: Driverinfo, Serviceinfo, ...

Global Protect - ARM64 - Service not working

Hi, We have installed Global Protect 6.0 onto a Surface Pro X running ARM64 processor but when starting Global Protect it instantly says 'Count not connect to Global Protect service. make sure Global Protect service is running. Have gone through the services and can see that GP is running. Have tried uninstalling, reinstalling but nothing h...

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