The Global Protect documentation for severity numbers is a little incomplete. I opened a TAC case and got the full breakdown and wanted to document it.
Severity Value Rating
-2 (PATCHMANAGEMENTAGENT
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Hi team,
One of our clients are using global protect client. Recently they are facing a issue like the global protect client is launched several times in the system tray (right side bottom window ) . Help me on this with the valuable discusions.#glob
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We recently implemented Duo Multi-Factor Authentication (MFA) and have configured GlobalProtect to use Duo's SSO service (which in turn Duo uses Azure AD for authenticating the user). We are using SAML for authentication, so when the user clicks 'Co
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Hi,
The newly released Windows client update 22H2 enables device guard by default which will block MS-CHAPv2 for radius authentication use.
We currently use this for our GP configuration since radius auth supports users changing expired passwords v
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Hi Team,
We have a scheduled session with client at1.00 pm IST for the case 02322099. but end of the moment TAC engineer is informing us to reschedule the session. as this is a scheduled session we can't reschedule it kindly align another engineer
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Hello guys,
The customer wants to restrict users from deleting GlobalProtect.
As shown in the figure below, I can configure it so that it cannot be uninstalled for the window user, but I cannot find the relevant setting for MAC.
Does anyone know a
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Good Afternoon,
I have two requirements that I am trying to meet with Global Protect:
1. Pre-logon for a new or existing remote user that has never logged onto a new pc. I set this up and it seems to be working fine and smoothly transitions the
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Is updated password will sync to device, without connecting on-prem domain controller.
When Global protect client upgraded from 5.2.10 to 5.2.12 for MacBook, global protect clients enter cycled installation. Automatically disconnect ssl vpn--->prompt to upgrade---》automatically exit global protect client--〉open global protect client--
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Hi everyone,
Running into this issue, I saw solutions in past threads like this one.
https://live.paloaltonetworks.com/t5/globalprotect-discussions/the-virtual-adapter-was-not-set-up-correctly-due-to-a-delay/td-p/382464
This did not resolve the issue f
Is there a way to force the refresh of the portal agent config on connected clients? We have multiple portals and multiple gateways for VPN load distribution and fail-over capabilities. When developing/testing changes to the GP VPN I will often take
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Hi,
Need help on below.
After upgrade PANOS from 10.0.6 to 10.2.2 source username showing as different format. bellow is the screen shot from log for reference
On above log discovery\mole... is the correct format and molemo2 is different format.
G
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getting multiple DNS entry(home networks and other interfaces as well) on DNS server who are connected to global protect client
Hi
We have recently deployed SAML authentication on our existing GP environment and this is working fine on most devices. Currently we are in a migration phase, which means only that the gateway is using SAML and the portal is still using on prem A
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Hello guys,
Customer is currently using the GlobalProtect authentication method linked to Okta SAML in the prism access.
The authentication worked well until yesterday, but it does not work as shown in the attached screenshot from today.
Str
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reaper
on:
Global Protect VPN client blocks internet connection
