Prisma SASE Mobile Users - Global Protect

Hi All,

Few of the users are not able to connect to the Global Protect. From Status i can see few users are connected and all the Tunnels are UP. But only few users are unable to connect to the Global Protect. It just says connecting and doesn't conn

Pre-tunnel latency vs Post-tunnel latency GP Logs

Hello,

I am looking to understand a new feature of Prisma Access and the GlobalProtect client, which is the reporting of latency. I have read a few articles provide what the feature Is, but I would like to know the difference between pre-tunnel latenc

Mac devices unable to authenticate to Global Protect

Mac devices unable to connect to global Protect VPN when all windows os devices are good.. ((((((The network connection is unreachable or the gateway is unresponsive. Check the network connection and reconnect))))))

Connect before logon status disconnected

We have setup Connect before logon and was successful creating the VPN connection vioa the network sign-in option and logged into the device the first time, however as soon as they reboot the device the globalprotect staus changes to 'disconnected' a

URL mapping or forwarding in Palo Alto Firewall via GP

Hi , 

I am faceing issue to access URL . via Global proctect  traffic is not flowing 

Please note : we are using split tunnet Palo alto to AWS 

PC take few attempts to connect to GP

Hi Community,

We have few users who complain that it takes few tries to connect to GP 5.2.5.

We are running PAN OS 9.1.8

Firewall does not show any logs for failed attempts.

why is that?

It only shows successfull connection attempt.

Below are the logs o

OktaSAML authencation is not working with MacOS Globalprotect

We have implemented  Okta SAML to authenticate. MacOS Globalprotect users cannot connect. Same users can connect using windows PC GP client but not MacOS client (same account, same remote IP) so it is not wrong credentials or invalid account. After c

Global Protec

We are migrating from Cisco any connect to Global protect. From our cisco any connect all SAP applications from Juniper Pulse VPN are working. However when we connect on Global protect all SAP applications are working except https://sap-portal.junipe

GlobalProtect average bandwidth usage per user

Hi,

I would like to measure how much bandwidth a vpn user consumes per day on average.

Is there a way to do this using built in tools or snmp. 
I know the ACC monitor tab kan filter out applications used and amount of data transfered but this is not w

Support for Ubuntu LTS versions (especially 20.04 and 22.04)

Hi there,

I would like to inquire about your roadmap for Ubuntu LTS versions support? At the moment, the last update to your Linux app was in early 2020. This version is not working properly with Ubuntu 20.04. The same goes for the new Ubuntu 22.04

B

Guidance for configuring Global Protect Portal in Azure.

Hi Team,

Any specific config for GP Portal on active/active firewalls? Also, as when using Azure load balancers, which port (s) are needed by GP Portal?. Ans also share the KB article if any.

Thanks & regards,

Prakash

CPanGPADlg::OnTimer - about refresh configruation

Anyone know what this log indicates in the GP client logs?  We are investigating reports of unexpected GP disconnects, and in many cases the disconnect seems to start with this sequence:

15:32:38:033 --Set state to Disconnecting...

. . . 

15:32:36:

Windows Update HIP Check

i saw another user is having pretty much the same problem as me, but her post was over a year ago. was hoping some other users might have had the same problem as me.

here's the original post:

https://live.paloaltonetworks.com/t5/globalprotect-discu