GP connection Error

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GP connection Error

L0 Member

(T21400)Debug(1158): 06/10/21 17:58:32:971 SPStop is called
(T21400)Debug( 783): 06/10/21 17:58:32:983 PreviousDNSInfo doesn't exist, no need to restore
(T21400)Info ( 552): 06/10/21 17:58:32:983 not call uninstallClientConfig, netSetup=000001EBBD0BF770, clientConfig=000001EBBDC6E730, panMSService=000001EBBDA6B610, panMSService->IsConfigInstalled()=0
(T21400)Error( 690): 06/10/21 17:58:32:983 sslvpn failed to start
(T21400)Info ( 89): 06/10/21 17:58:32:983 VPN is deleted
(T21400)Error(2502): 06/10/21 17:58:32:983 CreateTunnel: SetConfig() failed
(T21400)Debug(6119): 06/10/21 17:58:32:983 UnsetGatewayRoutes: DeleteIpForwardEntry(
(T21400)Debug(6489): 06/10/21 17:58:32:983 --Set state to Connection failed
(T21400)Debug(1028): 06/10/21 17:58:32:984 Display hip report V4 on the UI
(T21400)Debug(2518): 06/10/21 17:58:32:985 VPN tunnel is not connected.
(T21400)Debug(2520): 06/10/21 17:58:32:985 returns FALSE.
(T21400)Debug(2609): 06/10/21 17:58:32:985 failed to create tunnel with gateway
(T21400)Info (2288): 06/10/21 17:58:32:985 logout: user=XXXXX, portal=GP-Gateway-N, gateway=xxxxxxxeRROReRROR, domain=XXX, computerName=XXXXXXX
(T21400)Debug(2320): 06/10/21 17:58:32:985 Logout parameter is
(T21400)Debug( 779): 06/10/21 17:58:32:985 SSL connecting to
(T21400)Debug( 559): 06/10/21 17:58:32:993 Network is reachable
(T21400)Debug(4407): 06/10/21 17:58:33:521 SSL verify succeed
(T21400)Debug(1322): 06/10/21 17:58:34:050 OpenSSL alert write:warning:close notify
(T21400)Debug(2366): 06/10/21 17:58:34:051 Logged out gateway
(T21400)Debug(2631): 06/10/21 17:58:34:051 tunnel to is not created.
(T21400)Error(5434): 06/10/21 17:58:34:051 NetworkDiscoverThread: failed to discover external network.
(T21400)Debug(5436): 06/10/21 17:58:34:051 local system error, set error as VPN connection could not be established. Please restart your computer to try again.
(T21400)Debug(6489): 06/10/21 17:58:34:051 --Set state to Disconnected
(T21400)Debug(1028): 06/10/21 17:58:34:051 Display hip report V4 on the UI
(T21400)Debug(5495): 06/10/21 17:58:34:052 NetworkDiscoverThread: PortalStatus is 1, HasLoggedOnGateway is 1
(T21400)Debug(5518): 06/10/21 17:58:34:052 Network discovery is not ready, set GP VPN status as disconnected
(T21400)Debug(10649): 06/10/21 17:58:34:052 SetVpnStatus called with new status=0, Previous Status=0
(T21400)Debug(4043): 06/10/21 17:58:34:052 UpdatePrelogonStateForSSO() - User-logon tunnel state = Disconnected
(T21400)Debug(5538): 06/10/21 17:58:34:052 local system error 1, need user action or wait 30 minutes to re-do network discovery
(T7916)Debug(2311): 06/10/21 17:58:34:059 Setting debug level to 5


Cyber Elite
Cyber Elite


Do you actually get connected to the gateway and then disconnect, or are you simply never able to connect at all? It almost seems like your service isn't actually listening, what do you see if you run netstat -an | find "4767" in your command prompt? 

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