Panorama upgrade fail with: error: rpmdb: BDB0178 Encrypted database: no encryption flag specified

I am working to upgrade my Panorama from 8.1.14 to 10.0.6. I have to do stepped upgrades and my first upgrade is from 8.1.14 to 8.1.19. When I click the install button for the upgrade to 8.1.19. I get the following error immediately.

error: rpmdb: BD

The device deployment license of panorama does not normally display the license information of the two devices

The customer has six devices, all of which have activated license. The customer wants to update the feature library through panorama, but finds that two of them do not see the license information on panorama. What do you suggest and how to troublesho

Panorama M200 config logs purged after adding RMA'd collecotr in Collector group

There are two options in Panorama to set quota for config logs.

Earlier config log was showing for last 4 months in Panorama web gui. Today after adding RMA'd collector in existing collector group , only last 5 days of config logs showing in Panorama

Palo Alto API application description?

Is there a way to access the application description through Palo Alto's api?  Specifically panoramas?

Panorama upgrade local auth not working

Recently upgrade panorama to 8.0.17 and after it upgraded it got hung, so we had to reboot it to get it back.  Once it was back it is no longer allowing local auth.  Remote auth works via the GUI (thankfully).  Neither local or remote auth works via

Upgrading Panorama

I'm looking to upgrade Panorama (virtual)  from 9.0.x to 9.1.x and then eventually to 10.x.   Currently, the Panorama is running in legacy mode.  When I upgraded to 9.0, I increased the system disk to 81GB, so no issues here. 

It seems leaving produc

Unusually Large Pings Detected by Firewall Monitoring. Any Ideas?

Hi All,

We are running Panorama 8.1 (Has been upgraded to 9.1.10 since the issue occurred). The Firewall itself is a 3260 running 9.1.4

We have seen a few instances in the past 3 months where a session has been detected by the Firewall that shows a si

Panorama Hard Disk Serial Number

Hi, can I know how to get the hard disk serial number from panorama using cli?

I tried the command "show system raid detail" but it only show model number of hard disk. 

There is also no such command "debug system disk-smart-info <specify disk>" in pan

Panorama HA auth-key

Hi,

Within License Managers the Bootstrap Parameters, should Panorama in HA have only one auth-key (the same on both Panorama's).

Panorama is in Active/Passive setup and auth-key either needs to be the same or else there must be a way of specifying mo

Panorama HA logging

Hi,

When setting up Panorama HA with each Panorama as a local log collector, what happens when 1x Panorama goes down, should I still expect to see the firewall logs on the remaining Panorama?

When this happens the Managed Collectors both go in Discon

content update job failed for user panorama

Hi 

Got a critical alert in system log as "content update job failed for user panorama" for 5 firewall gateway. Please help us how to resolve and what is the reason to got the log