General Topics

Adding batch files, ps1 to XDR blocklist

Considering PE, PE64 and macro enabled Word and Excel documents are allowed to be entered to blocklist, does it make any sense to add a .bat or a powershell PS1 file to the XDR blocklist Cortex XDR 

SAML - Integration - Globalprotect Azure-AD-EntraID  - Policy Based Groups Azure-AD for GP Zone

SAML - Integration - Globalprotect Azure-AD-EntraID  - Policy Based Groups Azure-AD for GP

Hello Live community, how's it going? I hope it's going well.

I have a question, today we have via GP the integration with Azure-AD Entra ID, via SAML, whe

Not possible to revert local override on a FW managed by Strata Cloud Manager

Dear Palo Alto Community,

the customer made a mistake by configuring on Strata Cloud Manager the wrong IP address on an aggregate interface and because of that change the FW lost the connection to Internet (and also to Strata) causing also a lot of

Low quality video on Webex direct call

Hello,

it is a few months that we have an issue on Webex call beetween two users (not on Webex meetings). Basically after a while the video call quality starts to decrease during a direct call on Webex beetween two users. 

We already disabled SIP

Unable to Change GUI Management Port on PAN-OS 11.1.6

Hi team,

I'm trying to change the default HTTPS GUI port (443) to a custom port (e.g. 8443) on firewalls running PAN-OS 11.1.6.

I'm accessing via the management interface, but I don't see the option in the GUI (Device > Setup > Management) or in CL

Problems for deactivate cyserver Cortex XDR

Hi team

Is there any way to disable this service? Even if I run the commands cytool protect disable or cytool runtime stop, it won't let me disable it, I get the message Access is denied.

Regards

unable to add new object address to existing object address group

I created a new object address on my PA-5220 and whenever I edit an existing object address group, I cannot find that new object address in the list.  I have committed the change to the firewall and confirmed other users see the object address and ha

Unable to View URL/Domain in Destination Address

Hi Friends,

We have a customer who is only able to see the IP address in the destination field, as hostname resolution is not functioning correctly. However, he would like to view the URL or domain name along with the IP in the destination address.

HS-code for PA 3410

Does anyone know the hs-code that I should declare to send PA-3410 to Japan and Tokyo.  Thanks

global counter tcp_case_2

I am running a set of vm-series VMs on Azure. From time to time there is packet loss for traffic going through one of these VMs, I am trying to find a metric to monitor that.

I could not find a metric exposed through SNMP, but looking at the global c

I'm trying to open the case in csp but TSF file is not uploaded

As above, the file will not be uploaded from CSP. I changed the browser and it's the same, and the file was formatted correctly. I don't know why