General Topics

Global Protect application blank screen

Hello Members,

Can anyone help me to solve the global protect blank screen issue on my PC, as for others it normally works fine.

I am using Windows 11 and I have already removed and re-installed the GP App but still it shows a blank screen and I

Failed to validate client certificate, thread : 0, 1-0!

Hi team

Version PA 11.1.6-h3

Model 1420

Version USER_ID 11.0.1

Windows 2019

We have had an incident with the User ID agents, which have been disconnected from the firewall.
In the logs of the firewall itself the error message was: “Redistribution A

Create SSL VPN on PA-500

Hello. Week ago friend of mine gave me an old PA-500 w/o license and subscrption.

Since I had no admin pass therefore device was factory reseted. As Internet firewall device work fine now. Do somebody know is it possible to make

PA460 issues

Hi,

We have two FW PA460 in HA, one active and another one passive. We have several issues related to configuration synchronization and HA:

1- Synchronization before a commit can take us up to 8 minutes. With the old FW the commit was in less than

Unable to see alert for power supply when plug out for PA-445

tested plugging out second power source to trigger alert but it is not showing in monitor -  system.

I know that this device dont have power supply monitoring but if the Secondary power cable is disconnected from the firewall will it trigger a warn

VOICE Issues

I got a PA-1410 ,it has IP telephony, and their server is in the cloud. The phones have an address 10.200.x.x/24 and make the registration request through ports 5060 or 5075 to a server in the cloud with IP 148.235.12x.x through the SIP application.T

Unable to View URL/Domain in Destination Address

Hi Friends,

We have a customer who is only able to see the IP address in the destination field, as hostname resolution is not functioning correctly. However, he would like to view the URL or domain name along with the IP in the destination address.

The PA-VM eval is crashing after minutes since reboot

Hello,

I've created this discussion because I've downloaded PA-VM eval for ESXi [.ova] and tried to launch this using VMware workstation PRO [latest version]. 

I found on the LIVEcommunity some threads like so:

https://live.paloaltonetworks.com/t5/ge

HS-code for PA 3410

Does anyone know the hs-code that I should declare to send PA-3410 to Japan and Tokyo.  Thanks

Several Medium Alerts from NGFW on : " Virus/Win32.WGeneric.eolzov(705362387)" This morning

Has anyone else seen any alerts for this Generic Threat ? 

It triggered on a few .LNK files that could not be located on the machines identified in the alert. 

This threat ID is new as of today, we have opened a support case, but was curious if anyon

syslog server connection failed

Hi,

I have a PA VM setup and a syslog server to forwards the logs to. I have done all the configurations needed and syslogs server are receiving the logs. But on the system log there's still an error showing "syslog connection failed to server[x.x.

No upgrade but new applications

Hy everyOne,

I've a PA-500
software version 8.1.2

Application Version : 8536-7270 (03/02/22)

Threat Version : 8536-7270 (03/02/22)

Anti-Virus version : 4008-4519 (03/01/22)

As you can see, no upgrade since March 2022

But if i make a backup and lo