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Cortex XSOAR Discussions
Cortex XSOAR enables SOC analysts to manage alerts across all sources, standardize processes with playbooks, take action on threat intel, and automate response for any security use case.
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Cortex XSOAR Discussions
Cortex XSOAR enables SOC analysts to manage alerts across all sources, standardize processes with playbooks, take action on threat intel, and automate response for any security use case.
About Cortex XSOAR Discussions
Cortex XSOAR enables SOC analysts to manage alerts across all sources, standardize processes with playbooks, take action on threat intel, and automate response for any security use case.

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Resolved! ParseExcel automation issue

hello,using XSOAR I wanted to parse an excel from an e-mail and insert the information into a table. I created a Grid field by inserting it inside the incident, used ParseExcel inside a playbook setting as "Mapping" inside the automation to identify the output and then inserted it inside the created Grid field as you can see from the image. Unf...

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Upgrade issue with the description of incident field

Hi community. We have issue with the upgrade scenario of the description (tooltip) of the incident field for the Dataminr Pulse integration for XSOAR. We have updated the description of the incident fields: Dataminr Pulse Post Link and Dataminr Pulse Expand Alert URL. After upgrading pack from 1.0.5 to 1.0.6, we are not able to see the tool...

Resolved! How to access incidents a user is participant of

Roles field is a good way to restrict access to incidents. but in my case I just want to assign a group of people to manage an incident and not restrict the incidents to other people. In order to do that I am adding users to the incident as a team member. Team member is used mainly because it can add team members by tagging '@' Once these use...

Resolved! Create clean Notes in the layout

Hello, We'd like to create Notes in the layout. We can use the option "Mark results as note", but it shows the command executed. We'd like to show a clean note, nothing else.

Josep by • L4 Transporter
  • 3078 Views
  • 3 replies
  • 1 Likes

"taskComplete isAutoRun=True" not working

Hello, We are using a playbook to run again tasks which are already running. Just to reset the task. However, when the command "taskComplete isAutoRun=True" is used, it doesn't run again. How can we avoid this? Is there another option?

Josep by • L4 Transporter
  • 1808 Views
  • 2 replies
  • 0 Likes

XSOAR - Microsoft Integrations - Authentication - Office365 Mail not authenticating

Hi all! Thanks a lot in advanced for your help. We are trying to connect to a mail server using the newest release of the Microsoft Exchange Integration. We've followed the instructions detailed here: https://xsoar.pan.dev/docs/reference/articles/microsoft-integrations---authentication#self-deployed-application Both, using the Cortex XSOAR...

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Resolved! Splunk Integration

Hi, I have been trying to integrate Splunk Enterprise with xsoar and I keep getting this error message with url: /services/auth/login (Caused by SSLError(SSLError(1, '[SSL: WRONG_VERSION_NUMBER] wrong version number (_ssl.c:1007)'))) ] (2604) (2603) how can I fix this and get the integration to work. pls I need help

Fetching fields in issuejson

I have added a custom field in Jira. I am trying to print the information in jira by fetching through XSOAR. I am using this command {"fields":{"customfield_11503":{"value":"${incident.techniqueid}"}}} where technique id is getting fetched in XSOAR, I can see in the input field after executing the task, but the same is not getting printed in Ji...

Himangi by • L2 Linker
  • 2051 Views
  • 3 replies
  • 0 Likes

Resolved! Add a new field in Jira XSOAR

Hi All, I have integrated Jira in XSOAR, while editing a Jira issue I can see following fields: I want to update resolution field of Jira from XSOAR. I tried using {"fields":{"resolution":{"value": "SIEM - Benign Positive"}}} in issuejson under jira-edit-issue. Can anyone please assist how can I achieve this. Thank You.

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Himangi by • L2 Linker
  • 3504 Views
  • 3 replies
  • 0 Likes

Add Assignee Name through XSOAR

Hi, I have integrated Jira in XSOAR, I am creating a jira ticket with XSOAR using jira-create-issue automation. I want to add assignee name through XSOAR, I tried various combinations like username of jira, email id, etc in assignee id and assignee field in XSOAR, but assignee field is not getting updated in Jira. I have tried using issuejson co...

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Himangi by • L2 Linker
  • 1311 Views
  • 1 replies
  • 0 Likes

Proofpoint Threat Response XSOAR integration Block URL, Block Domain, Block IP lists?

Hello, we successfully have integrated Proofpoint Threat Response Logs into our XSOAR instance. One of the problems we noticed right away is that it seems like its only a one way API flow, as in we cannot send any commands from XSOAR back to Proofpoint Threat Response. For example, with the integration we created a layout with certain button scr...

QRadar API 19.0 and Incoming Mapper problem

Dear all, I am trying to deploy MT XSOAR on a customer and they are using QRadar 7.3.5 with API 19.0. I have noticed that some incidents do not get the same mapping, yet they use Qradar Generic Incoming Mapper and all incidents are set as QRadar generic. For instance, Type A incident gets incidents.label.start_time mapped as incidents.start...

timeout or authorization Issue with Mail Sender (New)

Hi, When testing send mail new integration on load balancing group in XSOAR getting "timeout while waiting for engine to answer. Wait time:1m0s. Note that command is supported from engine version 6.0 and above But we are running on 6.10 version".for this i added the below mentioned server setting but issue still persist: key: engine.test.command...

Resolved! How to get the process id from crowdstrike (CS) integration

https://xsoar.pan.dev/docs/reference/integrations/crowdstrike-falcon#30-cs-falcon-process-details https://xsoar.pan.dev/docs/reference/integrations/crowdstrike-falcon#51-cs-falcon-rtr-list-processes https://xsoar.pan.dev/docs/reference/integrations/crowdstrike-falcon#7-cs-falcon-run-command Hi Folks,In my context I do have the malware process p...

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