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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Ensuring a Safe and Secure Community: How You Can Help

 

Dear LIVEcommunity Members,

 

Ensuring a top-tier experience on LIVEcommunity and protecting our members’ safety and security is our top priority! To this end, we have implemented additional security measures to safeguard our vibrant global commun

...

safe-community_oct24.jpg
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jforsythe by • Community Team Member
  • 441 Views
  • 0 replies
  • 2 Likes

Resolved! Anti-virus Block Option Not Available

Hello Community,

 

I would like to set an Antivirus action to 'Block', but for some reason that option isn't available, see image. However, it has been available on my other PA-VM. Can someone explain why I can't see that option here?

 

block.png

GP client doesn't populate the gateway after installing

When users download the GP client from my portal and install it, the gateway field is blank. I've configured the gateway in the Globalprotect Portal>Agent Configuration>Gateways. 

 

Is there a way to have the gateway information pre-filled? 

Maxstr by • L3 Networker
  • 1954 Views
  • 3 replies
  • 0 Likes

Timeout while waiting for response from agent.

Hi All,

 

We are using kaseya for monitoring palo alto firewall it was working fine month back but suddenly it stopped and we are getting "Timeout while waiting for response from agent." for all the montors we set up for the 

 

anyboady know the solu

...

IPSec traffic being treated as "ciscovpn" applicatoin

Hi,

 

Having an issue with IPSec tunnels. Sometimes (not all the time), phase 1 can't be established because IKE traffic is being treated as "ciscovpn" instead of ike and being discarded. Once I clear the session, the next session establishes correctly

...

allarm by • L0 Member
  • 4617 Views
  • 10 replies
  • 0 Likes

Resolved! Ageout

Hi all,

 

I was able to ping external server from firewall and getting reply back from the server without any issues, however in firewall log it's showing aged out.

 

Anybody know the reason behind this?why we are getting agedout after proper respons

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Resolved! Override Loopback Interfaces pushed from Panorama

Hello,

Is there a way to modify  Loopback Interfaces in firewalls previously pushed from Panorama ?

We cannot override it in the GUI with the override Button ? Tryed in 7.0.7 amd 7.1

Is this a supported Feature ?

rekuhn by • L2 Linker
  • 2645 Views
  • 1 replies
  • 0 Likes

Resolved! Facebook IOS App and Decryption

I have been testing decryption and different apps on our iPads. With decryption turned on we are not able to use different apps, for example Facebook.  Now if I use a browser and go to Facebook, I am fine.  Anybody do any testing with decrypting the

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PAN OS OVA not pingable from pc

I have .ova PAN 6.1, I imported to VMware, and I have another Guest PC in same VMware, both pan OS & PC have Network adapter connect to VMnet 1 (Host only), The PC have IP address 10.5.5.5, default GW: 10.5.5.250, and PAN Inside Interface 1/2: 10.5.5

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faziz123 by • L1 Bithead
  • 3883 Views
  • 8 replies
  • 0 Likes

Resolved! wan interface configuration for HA active/passive

We are about to replace a single 2050 with an HA pair of 3050's.   Having some trouble figuring out how to get the switch and Pa configured so I can share the single ISP connection with both firewalls.

 

Current setup has interface 1/3 as L3 with the

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travisj by • L2 Linker
  • 5220 Views
  • 3 replies
  • 0 Likes

Resolved! OS 7 change ticket system

I thought I read or heard of a FW change management part in the new OS's like 7.1 or 2 possibly.  Can you confirm and provide some info on it?

 

Thank you,

Ted

treese by • L3 Networker
  • 3413 Views
  • 6 replies
  • 0 Likes

Known Issues Lists

I wanted to start a quick discussion regarding Known Issues Lists, Release Notes, and documentation. Mainly, I want to pass on what we were told by our TAM (Technical Account Manager). In short:

The way to find out the Known Issues for 3.1.8 is to rea

...

markjx by • Not applicable
  • 4145 Views
  • 5 replies
  • 1 Likes
  • 23700 Posts
  • 110 Subscriptions
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