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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Resolved! M-100 default log collector

Hello, in the followind doc, Firgure: Single Default Log Collector per Collector Group.Looks like we can assign Firewalls to send logs to the Primary Panorama, Also it looks like we can assign firewalls to send logs to only the Secondary Panorama.https://www.paloaltonetworks.com/documentation/70/panorama/panorama_adminguide/manage-log-collection...

Kaliman by • L2 Linker
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Resolved! Block YouTube--Allow Google.com

We have 1 user who is abusing Youtube. I need to block this person from YouTube but still allow this person access to google.comI tried a URL filtering policy but it also blocked access to google.com.Is there a document or a video of how to perform this task? I am running PAN OS 7.1 Thank you

Resolved! Active/Passive HA - Technical details: "How does it work?"

I manage our active/passive HA pair of PA-3050 firewalls currently running PAN-OS 7.0.8. These were migrated a few years ago from PA-2020 devices that were put in by a previous network administration regime. Our current network administration team is asking for technical details on how active/passive HA works on the PAN equipment, but I don't k...

Wildfire Alert reporting source and destination NATs that aren't configured on associated firewalls

Greetings, We've had several Wildfire Alerts that show both the source and destination addresses translated yet NAT is not configured. For the subject data flow, the source is an external network for which we have no control. The destination is our client. The Alert shows that that the Source address is being translated to another address tha...

Resolved! Panorama M-100 - Led Red Alert

Hi, I have a Panorama M100, the device lost connection, neither couldn't be access by console, so we don't make any changes. Then we reboot and connect keyboard direct to appliance and we choose option F1, whit that, the device Started working and recover the access, but now the device show up a led red alert. that it means -- System Health Indi...

ERROR INICIAL AL CARGAR PANORAMA M-100.png
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Where to put Office 365 dependencies?

I created a security policy for Office 365 using the application IDs. When I commmited, it said that SSL required, but I already have SSL/web-browsing in another policy below. During testing, I found that the 365 policy was not catching any 365 traffic... my SSL policy was catching it instead, and logging it all as "ssl" instead of Office. So I ...

Maxstr by • L3 Networker
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No SSL decrypt collaboration

When we try to setup an Skype for Business call we always get blocked by the SSL decrypt of the Palo Alto system.I would like to configure no ssl decrypt for collaboration. Is this possible and how?

ZEBIT by • L3 Networker
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  • 5 replies
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Resolved! Know UserID version agents from Palo Alto

How can i know the version installed in UserID agents server from Palo Alto???? i tried show user user-id-agent statistics but Version shows the protocol version, not the real version client UserID https://live.paloaltonetworks.com/t5/Learning-Articles/What-Does-the-Version-for-quot-Show-User-User-ID-Agent/ta-p/53699

Template and Devcie Group Design

Hello Experts I have two firewalls cluster, managed by panorama. One cluster is for perimeter firewall and other is core/DC firewalls. I have three customers and I created three vsys (CUST1, CUST2 and CUST3) on both clusters. Now what is the recommendations for creating how many templates and device groups on panorama. Should I create three devi...

Resolved! HA sync-passwords both devices

Hello I have itha pair, both password changed. the primary device's ticket closed automatically, but the secondary's was still open. password match thoughbut... request high-availability sync-to-remote running-config <<-- would that be valid to sync the configs to include passwords? Best regardsAndres

Apadilla by • L3 Networker
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Resolved! PBF for Office 365

Hi all, One of our startegic customer is requesting the possibility to route just the O365 traffic to a specific link and after researching about this I think that the best is using MineMeld to automatically feed a list of application IP adrress but I did't find any documentation describing how to perform this. Any of you have used the MineM...

rrunge1 by • L1 Bithead
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VPN DNS not resolving

I have users on 3 different local AD domains. We are consolidating, but in the mean time, users have been able to connect to the GlobalProtect VPN and browser network resources. A few weeks ago one user emailed me and said he is connected to VPN, but cannot connect to a terminal server. I check into it and realize that he can ping the IP of the ...

Telnet session time out when idle time 1 minute

Hello Everyone ! I am Aung Naing, Nice to meet you all !! In our network we use POS device connect to POS server with telnet program. But when we start the telnet program from POS client device, the time is have to wait about 1minute and if nothing movment in POS client pc about 1minute the telnet connection is di...

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