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New Product mention feature

Hey everyone, We just enabled a feature on the LIVEcommunity that allows for products to be linked inside of discussions or articles.. this helps cross link information throughout the site, especially useful if you are looking for specific informatio...

jdelio by Community Team Member
  • 275 Views
  • 0 replies
  • 4 Likes

Resolved! GlobalProtect, Working from Home, Prisma Access and Covid-19

To all, Just wanted to post a message about the Hot Topic right now, which is Covid-19. With all of this going around, everybody's health and safely is the utmost concern. Keeping your hands clean, washing your hands (A LOT), using hand sanitizers, a...

jdelio by Community Team Member
  • 23438 Views
  • 43 replies
  • 33 Likes

Error when trying to run User Activity report

I am trying to run a User Activity report. There are logs for this employee with their domain ID identified but when we run the actual report for HR it comes up blank. Is there a know release to resolve this issue.PAN OS version is 5.0.4.Thanks

unable to change the web-gui certificate

hi ,recently i wanted to changed the web-gui certificate i followed the procedure on how to create a certificate in openssl ( for panos 4.x) the certificate created successfully. i event imported into the appliance but whenever i click on the checkbo...

Is it possible that set nine snmp trap servers?

Hello,We are migrating configuration from juniper FW to paloalto FW.My customer used nine snmp trap servers on juniper FW.But paloalto FW cann't have over five snmp trap servers.Could you know other resolved ways?Please let me know it.Thanks

Resolved! VPN w/ NAT on external IP in same range as VPN IP

maybe that title was convoluted but i need some feedback for somethiung i have not done before.setting up a VPN but the other party says they DO NOT allow internal addreses over the VPN to their network; so i cant give them proxy IDs of 192.168.0.0 1...

choff123 by L3 Networker
  • 758 Views
  • 1 replies
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PA service account causing huge root DNS traffic?

Basically, the traffic monitor is showing DNS traffic going from my DNS server in the trusted zone to the external root DNS (our ISP) in the untrusted zone, and user is the PA's own domain account.All of it's coming from a domain controller that also...

Maxstr by L3 Networker
  • 1852 Views
  • 7 replies
  • 1 Likes

WebSDK with Panorama

Hello,I was wondering if anyone out there has done a successful setup with fronting the Panorama with the WebSDK. I've gone through the docs and they tend to be more aimed at adding individual devices into it and assigning them to customers. We manag...

Why does User-ID suddenly stops ?

Hello,We have a customer who is using PA-3020 in L3 A/P cluster, running PanOS 5.0.2.We have set up User-ID with PanAgent services (Primary and Secondary) installed on two different servers members of the domain.User-ID is configured to be based on :...

ldormond by L3 Networker
  • 1000 Views
  • 2 replies
  • 0 Likes

Resolved! Rate limiting egress on perimeter install

I have a client where I would like to rate limit egress traffic from an internal source IP. This source IP tends to be a major bandwidth hog. I currently have no QOS profiles setup but I do see the option to limit egress I believe.Are QOS profiles th...

SDorsey by L4 Transporter
  • 581 Views
  • 1 replies
  • 0 Likes

Resolved! Can I create a custom file type?

As per the subject, is this possible to do?We'd like to have specific types of files logged when it enters or leaves our network but since there is no such file type on the system, it isn't being logged.Thanks

eugenep by L3 Networker
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  • 6 replies
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Cannot set new certificate to portal

Hello all,Because of a domain name change, I created a new CA certificate on the PA500 which is our portal. I set this certificate as server certificate in the Portal settings. I committed, restarted the web-server and sslvpn processes.But the new po...

bsanders by L2 Linker
  • 1075 Views
  • 4 replies
  • 0 Likes

Vulnerability Protection - Host Type field

I am looking for clarification as to how the 'Host Type' field works in a vulnerability protection profile.For instance, we have a profile configured to protect our DMZ with six rules as follows:RuleThreat NameCVEHost TypeSeverityActionclient-critica...

MikeBull by L0 Member
  • 1417 Views
  • 1 replies
  • 0 Likes

Resolved! No new traffic logs

I have a problem that my PA 2020 firewall is not generating any new logs. I was on a remote session with an engineer yesterday for something unrelated and in the course of that call the logs stopped generating. It wasn't until today that I went and c...

JRussell by L3 Networker
  • 863 Views
  • 2 replies
  • 0 Likes
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