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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Can I get a entries of Unused Rules with no repeat count from Custom Report?

Hi guys,I have question about PaloAlto Custom Report. I can find that document for getting used rules with counter from customer report as How to Create Custom Report to Show The Least Used Rules in Security PoliciesBut Customer want to know exactly UNUSED RULES WITH COUNTER from custom report. Is it possible?Customer really want to have that cu...

Palo alto captive portal not display on google chrome

Hi,I'm having problem with our Palo Alto PA-500 do not display captive portal on google chrome.however if open use other browser it can display the portal.Do anyone know how to fix it?Because it just happen last one week, previously we do not have problem with it.Thank you.

Netmin by • Not applicable
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Palo alto Qos question

Hi all Qos question The maximum bandwidth 60 to 80 Mbpsand approximately 36 subnet Q1. As per the picture attached am i distributing the traffic properly or i am holding something from the total bandwidth Q2. If i want to give guarntted bandwidth for certain IP's how can i do that Thank you

sib2017 by • L4 Transporter
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Resolved! Unknown App-ID

I noticed from Taffic Logs there are some App-ID that couldn't be found in Object (non-syn-tcp and incomplete). Is there any resources we can look for more description?

yu_jie by • Not applicable
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  • 5 replies
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Resolved! Global Protect "Server Certificate Verification Failed" Multiple Gateways

We are unable to get multiple gateways working correctly with Global Protect. When we have one portal and one gateway, clients are able to successfully connect and establish a VPN tunnel. With two gateways we get the following error from both the originally setup gateway and the gateway we are attempting to add: "Gateway x.x.x.x: Server Certif...

Resolved! Since upgrade globalprotect 2.1 certificate problems

Hi all,We experiencing a problem with the new version of Global Protect 2.1.We have PA 6.0.3. We use a 3th party as authenticaton manager. The problem appears with the certificate of the gateway : we use forthis certificate a wildcard signed certificate. All the gp clients upgraded to this version receive the following error : Gateway external_g...

Anyone using RANCID successfully with PANOS 6.x?

We have been using RANCID (panrancid) to conduct nightly off box backups of Panorama and PA5020s in versions prior to 6.x. After a successful deployment of PANOS 6.x RANCID backups fail consistently. Is anyone using RANCID successfully in PANOS 6?How did you get it to work?Debugging output fails with: End of run not foundpanrancid -d Alpha-502...

bobbarke by • L0 Member
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  • 1 replies
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VOIP RINGING DELAY ISSUE

Hello world,I've the following problem after move a VOIP DMZ on PALO ALTO 2050 5.0.11:If I dial in from outside, then the answer is almost immediate, so that is fine, but when I call out the line is dead for 35-40 seconds before a ringing tone is heardI don't uderstand this delay? I try to do an application override but the issue stay. I can't s...

alle by • L3 Networker
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  • 8 replies
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Resolved! VPN Works but....

HiI configured an IPSec site to site VPN between Palo Alto Firewall and Checkpoint Firewall. Everything works perfectly as expected, but I get constant Logs : IKE-Phase 2 negotiation failed when processing proxy ID. cannot find matching phase 2 tunnel for received proxy ID.I have configured the proxy IDs and tunnel seems to work. But still I get...

High Availability issue PA 2020

I have 2 PA 2020's which have been running HA fine for about 2 weeksnow i see in the device that eth1/11 is showing as red/down in both firewallsthe system log shows per attached log (for pri and sec firewalls)anyone have any ideas re this HA issue please?thanks

sue_town by • Not applicable
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application override not working

Hi,We configured Palo Alto in vwire mode between our head office and branches. Setup is like Core <--> PA3050 <--> WAN Switch. There is a specific application that is not working and we create custom application by defining the destination port. We create application override and security policy to allow the specific application but...

data filtering log doesn't show filename for boxnet app

I just ran into this issue last week. We are decrypting boxnet and applied a data filtering profile.For web uploads and (for wildfire submissions?!) it seems to recognize the filename just fine, but for uploads via boxnet app it just shows unused.Is that a limitation of the decoder or am I messing up somewhere?P.S.: I still want my telnet back ...

Safe Search Enforcement

Gentlemen,I set up the Safe Search Enforcement option, as described in the documentation of Palo Alto Networks. But it still fails when it comes to blocking searches for porn on search engines. Does anyone by chance have used this new option that is only available in version 6.0 PAN? Thanks for everything.

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