General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

Discussions

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kiwi by Community Team Member
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Fortinet to PA migration

Dear All,I have downloaded the PA migration tool 2.1 but there is no option for Fortinet?Is PA 2.1 not supporting it??Please helpThanks & Regards,Nitesh

NiteshS by L2 Linker
  • 5038 Views
  • 6 replies
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Resolved! Need error information

I received a critical notification in the system log statingEvent:"Abnormal system memory usage detected, restarting mgmtsrvr with virtual memory 853744 KB.”I have been unable to find any documentation explaining what this error means or why it may have occurred. Could a Palo Alto representative please give me additional information about this e...

Rauen by L0 Member
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  • 6 replies
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Resolved! Report Generation

Hi All,there is a site for the partners for uploading the logs for generation of the reports for the client.Just wanted to know if there is something like that??Thanks & Regards,Nitesh Saxena

NiteshS by L2 Linker
  • 2844 Views
  • 2 replies
  • 0 Likes

Resolved! Internal NAT failover

Hello all,I was wondering if a certain scenario is possible through a Palo Alto PA-3020. Say we have a single ISP with an internal NAT rule pointing to internal server A that is accessible by anyone in the outside world. If server A ever goes down (or we take it offline), the internal NAT rule will failover to another internal NAT rule pointin...

ClintL by L2 Linker
  • 9683 Views
  • 10 replies
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Resolved! Pan-OS 6.0 Download fails on 5050

I have a PA-5050 and ran the "check now" for software. I am on version 5.0.10 and the only version I see for 6 is 6.0.1 (do not see 6.0.0)When I try to download this version I get the following error message:Details: Successfully downloaded Preloading into software manager The required 6.0 base image mist be loaded...

pko by L1 Bithead
  • 8145 Views
  • 10 replies
  • 0 Likes

SUPPORTED/UNSUPPORTED SFP

Trying to find any documentation on supported SFPs for PA-4020. Having an interface issue and I am tryiing to determine if the "unsupported spf detected" error I am seeing is related.

bbenko by Not applicable
  • 7243 Views
  • 2 replies
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Resolved! commit hangs on 98%

Hi,I had an antivirus download/install job that had "download in progress" for several days. I restarted device server and management server,after this the antivirus downloaded and installed.Now when I try to commit policy changes, status says 98% for several hours (+5).Any way I can troubleshoot this?CLI commands used:> debug software restar...

jsk by L1 Bithead
  • 10361 Views
  • 8 replies
  • 1 Likes

Resolved! Setting up user-id

I have the agent on a member server talking to my domain controllers. I can see in the agent logs and monitoring its collecting IP/usernameI can see the PA box as a connected device.I have the server the agent is running on setup under user identification > user-id agents on the PA box and that has a green bubble for connected.but when I look...

Resolved! Global Protect not passing last login information?

We have a few vendors who have AD accounts, but only connect to Global Protect to SSH to specific servers. They don't use any other domain resources. When we look in the domain controllers there is no last login information. So our policy to disable unused accounts after 21 days keeps disabling active accounts.Anyone know how to get it to pas...

rgreens by L2 Linker
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  • 7 replies
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Not able to access th URL

Hello Team,We are not able to access the below URL :tn3270e.amadeusprintservices.comAs per the website support team they have advised to enabled the below port to access the URL :TCP9876,443,80We have already allowed the web browsing traffic for the network . what to do for 9876 port.Please advise.

tiwara by L3 Networker
  • 5645 Views
  • 6 replies
  • 0 Likes

Resolved! Do I have a split - full tunnel issue

I'm a system admin, and have also become the Network guy. This is okay: it's a small network. I'm still learning.I have a PA-200, installed by a VAR, in a colocation rack. Rack is filled with windows and linux hosts. I need to alter the VPN so that when my users in the office connect from their laptops, they can see the systems (ssh, rdp, ht...

bdunbar by L3 Networker
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  • 7 replies
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Resolved! Email not going out

What is the configuration needed for a PA-500 to allow emails to go out. We use exchange and a Cisco spam blocker using port 25. We are recieving emails fine but external emails are not being sent out.

ARP by L2 Linker
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  • 15 replies
  • 0 Likes

Resolved! Problem connecting SSH

I have a vpn configured (PA<->PA) to manage my FWs. The problem is that when I open a ssh to the FW ip LAN (10.105.0.7), session ssh runs successfully and I can connect to the FW. But if I open ssh to the management ip 10.98.200.16 ssh remains frozen.Looking at the log monitor, when i try the LAN ip i can see how the PA recognise the Appli...

SOC_CSG by L4 Transporter
  • 21416 Views
  • 29 replies
  • 0 Likes

import config from PA-2020 to PA-3020

Hi,I need to change a old PA_2020 with a new PA-3020 and would like to use the configuration of old device in the new firewall to avoid to do the work again..So, Is it possible to import config file from a PA-2020 to a new PA-3020?If yes, is there any requirement (version or something)?, and it is enough doing Export Named Configuration Snapshot...

Es recomendable sustituir un Firewall Microsoft TMG por un equipo Palo Alto ?

Estoy pensando sustituir uno de mis firewalls actuales un Microsoft TMG por un nuevo equipo Palo Alto, en términos generales a nivel de funcionalidades de firewall estoy seguro que palo alto sera mejor y me dará mejor performance, pero tengo dudas sobre como migrar las publicaciones tanto de Exchange (OWA y Active Sync) como de Lync (Exclusivame...

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