General Topics

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We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

QoS (bandwidth) VPN site-to-site tunnel?

Hi all,I am trying to understand the QoS feature of the PAN-2020 and was wondering if I could get some assistance. We have a VPN site-to-site tunnel and the data center we are tunneling to is a 10 Mbps connection we can burst up to (10 Mbps being the max speed). We are using PAN-2020s on either side to manage the tunnel and I am looking into h...

M86 Migration Experiences

I may be starting a migration soon that includes migrating URL filtering from an M86 to PAN. I'm trying to get up to speed on the M86 (haven't used it before) and wondered if anyone had any hints, recommendations or "gotchas" to watch out for.Currently perusing the M86 web filter user guide but that never paints the whole picture. So, appreciat...

Resolved! Mismatch of static-ip source translation address range between original address and translated address

What exactly does this error mean?Error: nat rule 'ipCentrix Outbound': Mismatch of static-ip source translation address range between original address and translated addressI get this error during commit.I'm trying to:Change the Source Address to 66.111.112.5 forAny Packet to the Internet zoneThat has the destination address of 192.168.128.0/18...

What should I take on deployment PANOS (4.1 or 5.0)?

Now, I have a new project to implement paloalto firewall on my site.Do you have any suggestions or ideas to deploy PANOS 4.1 or 5.0.Can you please recommend me?

M100 - incorrect Message Authentication Code

I have the following setup: A VM100 that has multiple VLANs, for example LAN, Guest and DMZ. In the DMZ are some https websites, hosted on VM's on the same VM server as the M-100.Everything is working as expected, so internet, DHCP, DNS etc. is all working fine.However, when connected to the LAN, surfing to a https website in the DMZ results in:...

Palo Alto in Virtual Wire mode - problem with perimeter gateway (Firewall)

Hello everyone,I decided to post here a question that I hope someone would be able to answer or at least provide some guide to which direction to move.I have an opportunity to sell Palo Alto appliances to one of our clients and for that I need to show to the client that it is better that their current firewall.So configuration:Clients Perimeter ...

Panorama VM is misaligned.

Hi everyone,I have installed the Panorama from the OVF file that Palo Alto provide. But when the VM is deployed, it is misaligned. Did anyone solve this issue already?I have tried to align it with MBRAlign in ESX, but after that the alignment the VM will not startup anymore.Does anyone have any idea how to solve this?

Resolved! LDAP for User Mapping

Hi,Can anyone explain: LDAP profile is needed just for User group mapping or in general for user mapping? Now i'm confuse.

Resolved! Failed to email PDF reports

Hi,Sometimes scheduled PDF reports fails to send. I get the message: "failed to get ip for host." It is email server problem or something wrong with configuration? Is any possibility to send scheduled PDF reports on another time or repeat sending?

App Acope export

Hi,It is any possibility to export app-scope to pdf report (eg.: Network Monitor)?

IPSEC VPN through PAN comes up but does not pass traffic

What needs to be enabled to allow a VPN that once worked to be allowed through a 3020. I had a Juniper to Juniper IPSEC VPN that worked before the 3020 was placed between the 2 junipers. What needs to be allowed to make sure that the traffic passes.The VPN comes up,but no data is able to pass

Resolved! The use of use-cache-for-identification introduced in PANOS 5.0.2?

According to the release note for PANOS 5.0.2 (released 2013-01-15):"47195 – When the App-ID cache feature was enabled in previous releases (enabled by default), it was possible to pollute the cache to allow some applications to pass through the firewall, even when a rule was set to block the application. If you are running an older version of P...

Resolved! Palo Alto Dictionary file for Steel Belted Radius

Hi,We are using Steel Belted Radius Enterprise Edition v6.1.6 for authentication on all the network devices.We have few PA3020 and PA500. Now we would like to authenticate these firewalls via the same Steel Belted Radius Server.I am unable to locate Palo Alto as vendor in the SBR admin GUI. I have tried selecting the Standard Radius Option, but ...

SSL decryption fails

We are testing SSL decryption on our PA at the moment. We have found a site that could not be decrypted: https://posteo.de/Has anyone of you an idea why the decryption fails for that site?And how could I troubleshoot such problems? Because the normal log does not show any problem, but the browser shows an error message.Thank you!

Resolved! Active Directory help

Hi All,We received our first pan 3020 Monday and I have been trying to learn about the product in order to setup for production. I'm making good progress so far, but I have run into an issue importing AD users. I setup group mapping and I'm able to see groups that were imported, but no users. What am I missing?Thanks in advance for your help.