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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Resolved! Skype-probe rule catching other traffic

I have implemented the suggested Skype-Probe allow rule in order to block Skype. I have noticed that this rule will also catch traffic that is of the Application type Incomple and Insufficient-data. Just currious as to why it is ending up in this rule when the only application for the rule is skype-probe. A lot of times these non-skype-probe ...

merrydc by • L1 Bithead
  • 5598 Views
  • 2 replies
  • 0 Likes

Resolved! iPad App fails to connect

I have the global protect license and an active global protect subscription. Windows Laptops, Mac Laptops, and Android devices (using the app) can connect and access network resources. However I try with the iPad and it fails immediately. I get "Cannot connect to Global Protect. There appears to be a problem with your Internet connection or ...

nthen by • L3 Networker
  • 8188 Views
  • 6 replies
  • 0 Likes

Unable to get exchange logs

Hi,I have a PA500 on PANOS 4.1.9I'm doing some testing with Exchange, managing to get logs to identify iphones, ipads and android devices without a Captive Portal.Installed USER-ID agent version 5.0.2-2 on a DC, done auto discovery, removed all DCs and left only Exchange Server. It shows up as "connected".After that, i've tried syncing mails via...

Resolved! Captive Portal Behavior

We have configured the captive portal for category 'Adult and Pornography' . Our question is, will the captive portal start every time or only when you are an unknown user? If the user is known (using Active Directory), is the user still being prompted with the 'User Identification Portal' Continue page?Thank You!

bbsoc by • L2 Linker
  • 5432 Views
  • 4 replies
  • 0 Likes

What do 'SML VM Checks' and 'Detector Threats' do?

HelloWhat do 'SML VM Checks' and 'Detector Threats' do in software pool?These value was 1 when delayed to connect Web-Server.Connection is normal when these value was high.What do theses do? and what something do these influence FW?Thanks

Resolved! Unblock an ip after the block-ip action

Is there a way other than waiting for the timeout to expire to remove an ip from the list of blocked ip's once it is blocked by a rule with an action of block-ip? I hope that makes sense .Thanks,Jim

jmayne by • Not applicable
  • 6838 Views
  • 4 replies
  • 0 Likes

Report for CPU, Throughput, or Session

Hi,PA can create report for Traffic, Threats, URL... very well.However, I don't see any way to create report for CPU, Throughput, or Session in long time (about one week, or one month, whatever time),Please let me know, can PA do that?Note: Do not using SNMP.Thanks a lot.ThongPD.

ThongPD by • L1 Bithead
  • 4308 Views
  • 3 replies
  • 0 Likes

Active FTP Timeout Issue

Working with Active FTP, we are having problems with transferring files larger than 1.5GB because the control channel hits the idle session timeout for FTP (set at 1800 seconds). Temporarily we have increased the timeout to 5400 seconds as a workaround but we are looking for an option to be able to tie the control channel lifetime to the data c...

"Could not set the session location" messages in Panorama

Hello,When I working over Panorama, I have a continuos messages, If I try to see security rules or traffic logs or change with and other device, It presents this message "Could no set the session location" any idea?Note Panorama version: 4.1.6 over VWware ESXi Best Regards

mchavez by • L0 Member
  • 3328 Views
  • 3 replies
  • 0 Likes

Resolved! Question on Admin roles and what they see

We have an intern who we have given admin rights to our Palo Alto boxes and Panorama. I created a custom Intern role for him that just gave him access to the logs and reports and things but then read only to everything else. What is happening is when he gets on the actual PA5050 box and goes to monitor or ACC where it shows an IP address it actu...

JeffTQT by • L2 Linker
  • 3979 Views
  • 3 replies
  • 0 Likes

Resolved! Configuring s to s VPN between three devices.

Hi All,..We have two clients who have same ip subnets for VPN users ( ex. 192.168.29.0/24). Is it possible to configure PaloAlto to support both VPNs for different source users. VPN1: Source- 10.66.249.0/24 Destination- 192.168.29.0/24 Peer IP- X.X.X.X VPN2: Source...

Gururaj by • L4 Transporter
  • 3288 Views
  • 4 replies
  • 0 Likes

Resolved! GotoMeeting with Outbound SSL decryption

Hi all,I'm testing out the SSL forward proxy feature of the PAN and the only issue I have is that gotomeeting doesn't work.I configured it with the guide from the website here and made the two rules one which says don't inspect banking/medical etc. followed by the decrypt all rule. I cant figure out how to tell the PAN to not try and decrypt th...

Resolved! about agentless user-id in panos-5.0

HelloI have a questions about agentless user-id in panos-5.0.I know that cache time of user-ip mapping information is 45 minutes(default) on agent and cache time is 1 hour(default) on FW in PANOS-4.1.Are these time values same in PANOS-5.0?If it is right,Do user ip mapping in MP run instead of agent role in PANOS-4.1? Are MP cache times 45minute...

Could enabling Wildfire possibly cause TCP Transmission errors?

Having Intermittent failures when downloading files on 4.1.11 with Wildfire enabled. I am seeing the following errors in the packet capture, [TCP Previous segment lost] [TCP segment of a reassembled PDU], [TCP Out-of-order] [TCP segment of a reassembled PDU], [TCP Dup ACK 170#1]. When downloading files on a different PAN, with 4.1.7, no wildfi...

tstores by • Not applicable
  • 4685 Views
  • 3 replies
  • 0 Likes
  • 24414 Posts
  • 125 Subscriptions
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