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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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How Palo alto detect virus

Last week my client suffered a virus attack in its LAN and we have not seen anything in Palo Alto (monitor threat). I wanted to know how good is Palo Alto detecting virus and why reasons the PA didnt detect this virus. Anyone has had any similar problem.thanks a lot

custom url category issues

OK, let me start out with I am not using the URL filtering profiles, only trying to setup whitelists for outbound web using the custom URL categories.So I built a rule that allows my trust zone to go out to the untrust using web-browsing app and the custom url category which contains the URLs that need to go out. When I try the connection I'm g...

Brinkman by • Not applicable
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  • 18 replies
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Resolved! tracking open and resolved issues

Is there a way to track the status of open and resolved issues? The Release Notes describe issues that are resolved by the release and those that are still outstanding. I would like additional information such as the releases that are affected; the release where the issue was first discovered; and workarounds. This type of information is nece...

oshcomp by • Not applicable
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  • 2 replies
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Resolved! export logdb for report

Hi,If we export logdb and after sometime import again to another devicecan we get the same report which we could access before exporting logdb ? (important Note : Using Custom reports Traffic summary databese)Thanks.

Captive Portal login

Hi,Having an issue After trying to authenticate into the captive portal login page again same page comes.Portal login page is being presented again.We checked everything but could not find what is missing.Thanks.

High DP CPU Load on PA2050 Active-Active Pair

I'm experiencing frequent DP CPU spikes of 100% and averages between 80-95% on a PA-2050 Active Active deployment running 5.0.5. Our configuration is fairly simply with 2 vWire's per box for 2 security zones with async routing between the trust and untrust zones. We have only 5 security policies, with AV, spyware and vulnerability protection s...

Smi12 by • L2 Linker
  • 4201 Views
  • 3 replies
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Resolved! Problem when using domain name on Lage Scale VPN

Hi all.I config my network using Lage Scale VPN Guide.When i config satellite with gateway's IP, it okBut when i use gateway domain, satellite can't connect to gatewayThis is erros log from satellite.and ( description contains 'GlobalProtect Satellite connection to gateway failed. Satellite failed to connect to Gateway XX.XX.XX.XX due to "cert...

dat.tran by • L2 Linker
  • 5313 Views
  • 2 replies
  • 0 Likes

Resolved! L2TP/IPsec

I am task with psosible configuring L2TP/IPsec Remote Gateway on PA5050 to use windows 7 native VPN client. Does the PA5050 support L2TP for Remote Access?Thanks.

lgould by • Not applicable
  • 10547 Views
  • 5 replies
  • 1 Likes

Upgraded our tap mode only PA 4020 from 5.0.5 to 5.0.6 and it "cratered"... we get dataplane restarts every 10 minutes. Anybody else seeing this?

We have a PA4020 that serves as a "canary in the mine" so to speak if you will... we have it only in tap mode, and we feed it various network taps at various points in our network.Well, having this "canary in the mine" just paid off. I upgraded this box from 5.0.5 to 5.0.6 and we started seeing dataplane restarts every few hours. At support's re...

Resolved! Panorama config push error message.

I have a Panorama and a PA-500 both running 5.0.6. I was getting an error message when I tried to push a config. The issue was that I had an address object (it’s the same for security rules and various other things) on my box and on the Panorama with the same name. The only way I was able to get around this error was to remove the entry from my ...

BIYTC by • Not applicable
  • 3629 Views
  • 1 replies
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Beginner questions

Hi i am a beginner in paloalto networks.Can some one please help me to know the below doubts.Cli "telnet command" option is not seen in 5.0.0 versionHow can we take config backup automatically scheduledAdmin accounts are synchronized in HA active - passivePipe Command is not seen visible in 5.0Thanks

IPsec Site to Site Tunnel Crypto

All,First, please forgive me if this has been asked before, I wasn't able to find anything conclusive with any good explanation.Recently I renewed a couple of web server certificates and in doing so the CA recommended that I use SHA2 with a 256-bit message digest as SHA1 was known to have been cracked and was weak. This lead to some further digg...

cmateam by • L3 Networker
  • 5859 Views
  • 3 replies
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Resolved! Receiving "Internal error" on commit

Running 4.1.6 on 5050's with a Active/Passive HA.I activated the PAN-DB filtering on my Active firewall and then rebooted it, it failed over to the passive firewall just like it should. However, when my firewall came back up it came up as having HA not enabled, the autocommit is failing, and if I try to force a commit I get this error:· Error: ...

Brinkman by • Not applicable
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  • 3 replies
  • 0 Likes
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