General Topics

Introducing the LIVEcommunity Support FAQ: Your Valuable Customer Resource

LIVEcommunity is thrilled to introduce its new Support FAQ section, designed to help Palo Alto Networks customers quickly resolve their common queries.

You'll find this new area under the Articles section of the main menu:

Our goal is simple:

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SSL Sites bypass URL Category block

Good Day Guys and Gals

I need ideas on the following issue please! I have a block on all Social networking sites for the company. The Policy works great when the user tries to access http://plus.google.com, but when they use SSL (https://plus.google.c

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Resolved! Multiple IP addresses on an interface

I know that I can add a second IP to my outside interface by using a /32 instead of /24 like the first one has. My question comes in with routing. My default route shows a 0.0.0.0/0 going out ethernet1/1. Since this interface has 2 IPs what IP doe

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Unable to assign Security Policy to Users or Groups

Hi -

We are using User-ID Agents to create user-to-IP mappings and I've got group mapping configured on the firewall itself and I can browse through my ldap groups. However, when I go to Policies > Security Policy I am unable to select either individ

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Looking for advice on App-id configuration

Looking through the white papers and documentation, I didn't really find much as to a recommendation on how to tackle the task of app-id configuration as a whole. Have any of you found any documentation that was helpful in this area? One approach I w

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Resolved! What does it change in 'service route configuration' that Use kerberos for Global Protect??

Hello all,

I use kerberos auth for Global Protect on PANOS-4.1.x.

Remote users fail auth for GP connection that it appear 'invalid username'.

So I want to collect PCAP on kerberos server and PA device.

I know that PA use mgmt interface for communicated k

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Route checking using CLI issue ?

Hello,

We are using PA3020 in L3 A/P cluster mode. PanOS is release 5.0.2.

We are using static routes to reach our different subnets.

When trying to check a route destination to verify the path using the CLI, nothing is shown as there was no route for

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Current situation with Dropbox?

Hi,

what is the current "state" with PAN firewalls when it comes to decrypting Dropbox traffic? I found a lot of threads on the forum, some with contradicting information. It was said that Dropbox was put on an internal ssl-exclude list so the firewal

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Resolved! Packet Capture stopped working

Hi,

the last days I did some captures on a PA-2020. At Yesterday I tried again but it doesn't work anymore. Tried via WebGUI and CLI.
If I start the capture it is shown running but no files are created. PAN-OS is 4.1.12.

Does anybody know this issue? C

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Resolved! RADIUS and CISCO ACS v5.1

Hello!

Is it possible to configure the PA to read the RADIUS logs in Cisco ACS v5.1? Can the PA map users which have authenticated to a RADIUS server, the external DB being AD?