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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Resolved! Global Protect attack

HelloSomeone could say me, what is the cause of the error?Palo Alto: Monitor -> SystemReceive Time: 08/09 9:22:58Type: GlobalProtectSeverity: informationalEvent: globalprotectportal-auth-failObject: Portal_LaptopsDescription, GlobalProtect Portal user authentication failed. Login from 89.140.19x.2, User name: EERR, Reason: Authentication fail...

SOC_CSG by • L4 Transporter
  • 4540 Views
  • 3 replies
  • 0 Likes

Blocking an application for all websites except one

I have an Application filter for Streaming Audio and have created a policy to block it. That's going well but I need to allow http-audio which falls under Streaming Audio for one specific site only.I have created a URL Filtering security profile with just this URL in the allow list and then created a policy which allows http-audio with the URL f...

eugenep by • L3 Networker
  • 10161 Views
  • 10 replies
  • 0 Likes

terminal Agent - session 0 "no need to handle"

hi all,I've encauntered the issue with terminal agent mapping. Everything is working fine for normal users using terminals but for local console Administrator it is pain in the a... It seems that Terminal Agent is skipping this mapping (local console for session 0) 07/26/13 08:19:26[Debug 1273]: Session 0, name Console. 07/26/13 08:19:26[Debug 1...

pkonitz by • L2 Linker
  • 3716 Views
  • 2 replies
  • 0 Likes

full url address

Hi,When looking for url reports from custom reports , some of the url addresses come only with *.domain.comis there a way to see full address of these url's.Especially google ?

Resolved! Certificate chaining with Captive Portal

Hello,We have a PA-3020 running PanOS 5.0.0 in L3 deployment. We have just one Private zone and one Public zone for the instance.I have configured a Captive Portal policy on the Private zone gto ensure that all users that are not authenticated by User-ID (users who are not logged in the domain) have to authenticate beffore accessing resources. I...

ldormond by • L3 Networker
  • 14636 Views
  • 9 replies
  • 0 Likes

Resolved! Cannot log in after 5.0.5 upgrade

After upgrading from PAN-OS 5.0.4 to 5.0.5 and rebooting the primary 3020 of an HA pair, the logins we normally use tied to our Active Directory accounts are not working; they are giving us Invalid Logon messages. These Invalid Logon messages occur in both the GUI and CLI. I found an article mentioning the default login, at one point, was admi...

Resolved! Virtual IP

HiWe have a scenario wherein we should create a virtual private IP in Palo Alto and that virtual IP will connect to a public IP. For example:PA LAN IP: 192.168.1.1PA PUBLIC IP: 9.9.9.9Firewall Virtual IP: 192.168.1.254Public IP: 1.2.3.4Users will connect to 192.168.1.254 for ftp and 192.168.1.254 will connect to 1.2.3.4, which is a ftp server ho...

Resolved! Skype-probe rule catching other traffic

I have implemented the suggested Skype-Probe allow rule in order to block Skype. I have noticed that this rule will also catch traffic that is of the Application type Incomple and Insufficient-data. Just currious as to why it is ending up in this rule when the only application for the rule is skype-probe. A lot of times these non-skype-probe ...

merrydc by • L1 Bithead
  • 5674 Views
  • 2 replies
  • 0 Likes

Resolved! iPad App fails to connect

I have the global protect license and an active global protect subscription. Windows Laptops, Mac Laptops, and Android devices (using the app) can connect and access network resources. However I try with the iPad and it fails immediately. I get "Cannot connect to Global Protect. There appears to be a problem with your Internet connection or ...

nthen by • L3 Networker
  • 8300 Views
  • 6 replies
  • 0 Likes

Unable to get exchange logs

Hi,I have a PA500 on PANOS 4.1.9I'm doing some testing with Exchange, managing to get logs to identify iphones, ipads and android devices without a Captive Portal.Installed USER-ID agent version 5.0.2-2 on a DC, done auto discovery, removed all DCs and left only Exchange Server. It shows up as "connected".After that, i've tried syncing mails via...

Resolved! Captive Portal Behavior

We have configured the captive portal for category 'Adult and Pornography' . Our question is, will the captive portal start every time or only when you are an unknown user? If the user is known (using Active Directory), is the user still being prompted with the 'User Identification Portal' Continue page?Thank You!

bbsoc by • L2 Linker
  • 5501 Views
  • 4 replies
  • 0 Likes

What do 'SML VM Checks' and 'Detector Threats' do?

HelloWhat do 'SML VM Checks' and 'Detector Threats' do in software pool?These value was 1 when delayed to connect Web-Server.Connection is normal when these value was high.What do theses do? and what something do these influence FW?Thanks

Resolved! Unblock an ip after the block-ip action

Is there a way other than waiting for the timeout to expire to remove an ip from the list of blocked ip's once it is blocked by a rule with an action of block-ip? I hope that makes sense .Thanks,Jim

jmayne by • Not applicable
  • 6922 Views
  • 4 replies
  • 0 Likes

Report for CPU, Throughput, or Session

Hi,PA can create report for Traffic, Threats, URL... very well.However, I don't see any way to create report for CPU, Throughput, or Session in long time (about one week, or one month, whatever time),Please let me know, can PA do that?Note: Do not using SNMP.Thanks a lot.ThongPD.

ThongPD by • L1 Bithead
  • 4374 Views
  • 3 replies
  • 0 Likes
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